Location: New York City

Employment Type: Full-time

Work Arrangement: On-site in NYC office (regular travel, 30-50%, for client engagements)

About the Role

Our client, an AI startup founded by engineers from institutions like Palantir and Citadel, is building the first AI-augmented deep research platform for the financial services industry. They recently raised $7.25 million from backers including founders of OpenAI and DBT.

As a Forward Deployed Software Engineer, you will be the technical architect for their most strategic client relationships at top financial firms. This role embodies the principle of "Forward-Deployed with Product DNA," meaning you embed directly with clients to own their outcomes while simultaneously architecting platform features that serve the entire market. Success is measured by your ability to iterate, deploy, and co-develop competitive advantages in high-stakes research environments.

Key Responsibilities

Tiger Analytics is a leading advanced analytics consulting firm, partnering with several Fortune 100 companies to leverage data for creating significant business value. We pride ourselves in our deep expertise in data science, machine learning, and AI, which has earned recognition from notable market research firms, including Forrester and Gartner.

We are seeking a Senior Consultant- Fraud Analytics in the Banking sector to join our growing team. This role involves working closely with clients to devise and implement analytics solutions that effectively combat fraud and enhance risk management strategies.

Responsibilities:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We are seeking someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you.

Responsibilities

Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives to join a global leader in the Banking and Financial Services sector. This role is perfect for individuals eager to be a part of a dynamic team and ensure customers receive outstanding support in their financial endeavors.

Key Responsibilities

• Provide comprehensive customer service in Dutch via phone, email, and live chat, addressing inquiries related to banking and financial services.
• Assist customers with account management, transactions, and financial product information.
• Resolve customer issues and concerns with a focus on maintaining customer satisfaction and loyalty.
• Document all customer interactions and transactions in the CRM system for accurate record-keeping.
• Collaborate with other departments to ensure a seamless customer experience and timely responses to inquiries.
• Stay updated on industry trends, banking products, and company policies to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating banking products and services, all while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Dutch.
• Provide detailed information on account options, loan products, and investment services.
• Assist customers with online banking, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about banking regulations and financial products to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for Spanish Speaking Customer Service Representatives in the Legal Services industry, located in Greece. This role is ideal for individuals who are passionate about assisting clients with legal inquiries while providing outstanding customer support in Spanish. You will be a key point of contact for clients seeking legal assistance and support.

Key Responsibilities

• Manage customer inquiries regarding legal services, including case status, appointment scheduling, and document requests via phone, email, and live chat in Spanish.
• Provide clear and accurate information about legal products and services to clients.
• Assist clients with the completion of forms and documentation as needed.
• Handle and resolve any complaints or issues to ensure the highest level of customer satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with legal professionals to address clients’ concerns and inquiries effectively.
• Stay informed about legal services, industry trends, and regulatory changes to better support clients.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the banking industry. This role is perfect for individuals who thrive in a financial environment and are dedicated to providing excellent customer service. You will assist clients in navigating banking services, answering inquiries, and ensuring a smooth banking experience—all while communicating in Portuguese.

Key Responsibilities

• Handle customer inquiries about banking products, services, and account management via phone, email, and chat in Portuguese.
• Provide accurate information on account balances, transaction details, and financial products.
• Assist customers with opening accounts, applying for loans, and resolving account issues.
• Document all customer interactions accurately in the CRM system for follow-up.
• Collaborate with banking teams to enhance service delivery and address customer concerns.
• Stay informed about banking regulations and company policies to ensure compliance and accuracy.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the banking industry. In this key role, you will provide essential support to customers seeking assistance with their banking needs. Your fluency in Polish will help you connect with clients, ensuring they receive clear communication and exceptional service throughout their banking experience.

Key Responsibilities

• Manage customer inquiries related to banking services, transactions, accounts, and financial products via phone, email, and live chat in Polish.
• Provide information regarding account status, balances, and transaction histories.
• Assist customers with account setup, maintenance, and troubleshooting issues.
• Resolve customer complaints and inquiries effectively, aiming to enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with banking professionals to ensure a seamless customer experience.
• Stay updated on banking regulations, products, and services to provide knowledgeable support.

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

Responsibilities

Flatgigs is recruiting for an exciting tech startup that's revolutionizing the service industry through their AI-powered platform.

If you have how accounting or taxation works in the UAE/Middle East, you are the person they are looking for.

They value outcomes over titles and seek doers who thrive in ambiguity, love getting their hands dirty, and care deeply about customer success. Ideal team members are self-starters who don't need permission to act.

The Role:

• Drive pilots, close deals, and grow presence in target industries
• Manage outreach, lead generation, and sales pipeline
• Deliver demos and close early adopters
• Build strategic partnerships

Ideal Candidate:

• SaaS sales background with experience in hospitality, healthcare, or service industries
• Comfortable selling vision and handling objections
• Strong network and self-motivated approach

Requirements

• Own B2B partnerships and client onboarding

• Lead outreach – from lead gen to closing

• Work directly with the founders on GTM strategy

• Build the sales playbook and BD engine from scratch