Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider located in Greece. This role is perfect for individuals eager to work in a vibrant environment while providing support in Polish. As a customer service representative, you will assist clients with their inquiries regarding payment solutions, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries about payment solutions, transactions, and technical support via phone, email, and chat in Polish.
• Provide clear and accurate information about products, features, and fee structures.
• Assist customers with troubleshooting issues related to their payment accounts and processing transactions.
• Resolve customer complaints and concerns promptly to ensure high levels of customer satisfaction.
• Document all customer interactions and issues in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to address complex inquiries and enhance service delivery.
• Stay informed of industry trends and updates to provide relevant support to customers.

Requirements

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives for a leading Cloud Services Provider, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals passionate about technology and customer service, who are eager to assist clients in optimizing their cloud solutions while enjoying a vibrant lifestyle abroad.

Key Responsibilities

• Manage customer inquiries regarding cloud services, solutions, and accounts via phone, email, and chat in Polish.
• Provide detailed assistance on service features, billing inquiries, and account configurations.
• Help customers troubleshoot issues and provide effective solutions to enhance their experience.
• Document customer interactions and resolutions accurately in the CRM system.
• Collaborate with technical teams to ensure timely resolution of customer issues and high-quality service delivery.
• Stay informed about product updates, industry trends, and best practices in cloud solutions to provide relevant support.
• Promote customer education on cloud service benefits and usage guidelines to enhance satisfaction.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Danish Speaking Customer Service Representatives for a leading Cloud Services Provider based in Greece. This role is perfect for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in navigating their inquiries related to cloud services, all while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries regarding cloud services, subscription plans, and technical support via phone, email, and chat in Danish.
• Provide comprehensive assistance with account setup, configuration, and usage of cloud products.
• Resolve customer issues and complaints swiftly, ensuring high levels of satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to provide solutions to customer problems and improve service quality.
• Stay informed about the latest developments in cloud technology and offerings to effectively assist customers.
• Participate in training and continuous improvement initiatives to enhance customer service skills.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join a dynamic FinTech company based in Greece. This position is perfect for individuals who are passionate about the financial technology sector and are eager to provide exceptional service. As a customer service representative, you will assist clients with their inquiries and support them in navigating financial products and services in Italian.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Italian.
• Provide clear and accurate information to customers regarding account setups, transactions, and financial services.
• Assist with troubleshooting account-related issues and guide customers through the resolution process.
• Resolve customer complaints and inquiries with professionalism, aiming for high customer satisfaction.
• Document customer interactions and transactions accurately in the CRM system for tracking and follow-up.
• Collaborate with technical departments to address any issues impacting customer experience.
• Stay informed about industry trends and updates to provide valuable insights to customers.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Cloud Services Provider. This position offers a unique chance to work in Greece, providing outstanding customer support while enjoying the beautiful surroundings of this vibrant country. As a member of our customer service team, you will assist clients in navigating their inquiries regarding cloud services and solutions, all communicated effectively in Dutch.

Key Responsibilities

• Handle customer inquiries related to cloud services, technical specifications, and account issues via phone, email, and chat in Dutch.
• Provide detailed information on cloud offerings, pricing, and benefits to prospective and existing customers.
• Assist clients with account setup, troubleshooting, and optimizing their services.
• Resolve technical issues and customer complaints promptly to ensure high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective management and follow-up.
• Collaborate with technical teams to enhance service delivery and improve customer experience.
• Stay informed about the latest trends in cloud technology to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join a prominent FinTech company based in Greece. This role is perfect for individuals who have a strong interest in financial technology and are dedicated to providing exceptional customer support. You will assist customers in navigating our innovative financial products and services, ensuring a seamless experience in German.

Key Responsibilities

• Respond to customer inquiries related to FinTech solutions, account management, and service features through phone, email, and live chat in German.
• Educate customers on financial services, application processes, and compliance requirements.
• Assist customers with technical support and troubleshooting issues related to our platforms.
• Document customer interactions accurately in our CRM system and follow up on outstanding queries.
• Collaborate with technical and financial teams to ensure timely resolution of queries and complaints.
• Stay up-to-date with FinTech trends and product developments to provide informed guidance to clients.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Financeit is looking for a Treasury Analyst to join our Treasury team! This individual will support our complex lender reporting and financial modeling needs. Reporting to the Treasury Manager, the Treasury Analyst will prepare daily, weekly and monthly reporting for multiple funding facilities.

What you’ll do:

Join Mercier Consultancy MD as a Nederlands Sprekende Klanten Service Agent and embark on an exciting remote opportunity in Greece! We are looking for enthusiastic individuals who are fluent in Dutch to provide exceptional support to our valued clients. This role requires a customer-focused mindset and a knack for solving problems effectively.

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries about our services and products, ensuring all questions are answered promptly.
• Address and resolve customer complaints with a focus on achieving high satisfaction levels.
• Maintain accurate records of customer interactions within our CRM system.
• Work closely with team members to enhance the overall customer experience.
• Stay updated on company services, industry trends, and best practices in customer service.

Requirements

At HSO, we’re looking for a Product Manager to join HSO Studio - our global product development team. HSO Studio is where ideas become impact: a collaborative, forward-thinking environment where we design and build cutting-edge Microsoft-based solutions that drive business transformation for customers worldwide. As part of this dynamic team, you’ll have the opportunity to solve complex problems creatively, shape industry-leading products, and work with an exceptionally talented global group of engineers, designers, and product experts.

In this role, you will help define and deliver the vision, strategy, and roadmap for a portfolio of global products. You will work closely with a Senior Product Manager, who provides strategic oversight across our Professional Services CRM and Power Platform/CE product suite. This position offers a strong growth trajectory, with the potential to step into a product leadership role in the future.

As a Product Manager, you’ll collaborate with industry leaders, product marketing, business development teams, Microsoft, and key strategic customers to deliver solutions that drive measurable business impact. You will also help elevate the maturity of our product development organization by applying your experience in effective product management practices, engineering methodologies, and modern ways of working.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking individuals looking to start anew in Sofia, Bulgaria. Our company provides a fully paid relocation package for successful candidates, making this the perfect chance to advance your career while experiencing the beautiful culture of Bulgaria. Join us in a dynamic and supportive environment where your language skills can be put to excellent use!

Key Responsibilities

• Engage with Czech-speaking clients and customers, providing top-level support and assistance across various channels.
• Handle inquiries and resolve issues effectively, ensuring a positive customer experience at every touchpoint.
• Collaborate with internal teams to share insights and improve service delivery based on customer feedback.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Stay informed of company products and services, industry trends, and customer needs to provide knowledgeable assistance.
• Participate in training and development initiatives to enhance your skills and career progression.

Requirements