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Swedish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Swedish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who have a keen interest in financial services and a passion for helping customers. As a representative, you will be responsible for assisting clients with their inquiries and providing outstanding service in Swedish, ensuring a seamless experience in all financial matters.


Key Responsibilities

  • Manage customer inquiries related to financial products and services, including accounts, loans, and investments via phone, email, and chat in Swedish.
  • Provide accurate and timely information about financial regulations, service options, and product features.
  • Assist customers with the management of their accounts, transactions, and troubleshooting any issues.
  • Resolve customer complaints and provide solutions to ensure satisfaction.
  • Document all interactions with customers accurately in the CRM system for compliance and future reference.
  • Collaborate with financial advisors and internal teams to enhance customer experience and provide comprehensive support.
  • Stay updated on financial products, market trends, and company offerings to better assist clients.

Requirements

Job Skills

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Italian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives in the Finance industry. If you are detailed-oriented and possess a strong resolve to provide exemplary customer service, we want to hear from you! In this role, you will assist clients with their financial inquiries, ensuring they receive the necessary support in navigating financial services and products, all while communicating in Italian.


Key Responsibilities

  • Manage customer inquiries regarding financial products and services via phone, email, and chat in Italian.
  • Provide accurate information on account balances, transaction history, and product features.
  • Assist with the resolution of issues related to accounts, transactions, and payments.
  • Document customer interactions thoroughly in the system for future reference.
  • Collaborate with internal teams to deliver efficient solutions to customer inquiries.
  • Stay updated on financial regulations and product offerings to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the role of Dutch Speaking Customer Service Representatives within the finance sector! If you are passionate about delivering exceptional customer experiences and have a strong command of the Dutch language, we want to hear from you. In this role, you will be at the forefront of providing high-quality support to our clients, helping them navigate their financial inquiries and ensuring their needs are met promptly and professionally.


Key Responsibilities

  • Assist customers with financial inquiries via phone, email, and live chat in Dutch.
  • Provide information on various financial products and services.
  • Support customers in resolving issues with their accounts, transactions, and billing.
  • Document all customer interactions and maintain accurate records in the system.
  • Collaborate effectively with internal teams to ensure customer satisfaction.
  • Participate in ongoing training to enhance product knowledge and customer service skills.

Requirements

Job Skills

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