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Head of CRO

posted by: spj_bot

Company Introduction

We're part of a leading Recruitment-as-a-Service (RaaS) network powered by Hustler Marketing. Hustler Marketing is a full-service digital agency serving eCommerce stores and B2B brands globally, specializing in email & SMS marketing, UGC ads, creative production, and high-quality talent placement.

What sets us apart is our values: bold creativity, data-driven decision making, and a linchpin mindset. Nearly 75 clients across 5 continents trust us not only for campaigns, but also for building strong, scalable teams that drive long-term growth. Hustler Marketing recruits top talent across the Americas, Europe, and Asia, offering flexibility, global reach, and meaningful opportunities to shape client success.

About the Role

The Head of Conversion Rate Optimization is a senior leadership position responsible for driving and overseeing CRO strategies across our portfolio of high-growth clients. This role combines strategic thinking with hands-on expertise, requiring you to lead CRO initiatives, mentor team members, and interface directly with C-level clients to deliver transformational business results.

Job Skills

professional refine brand collaborating innovations communication ads emerge technology research methodology web developers conversion rate optimization collaborate best practices communication skills professional development translating accounts google analytics qualitative research write communication internet connection c manage decision making session macro shopify decision make reach e commerce scalable com copywriters service delivery communications multivariate testing problem solve conversion rates strategic planning creative cross functional teams magento user feedback validate time management executing user experience stakes track leadership creativity reliability experimental design emotional intelligence ul managing funnel multivariate tests landscape agency environment data analysis revenue growth designers web business performance innovative new business transformational business decision think leadership english presentation b digital marketing strategic thinking continuous improvement transparency analytical woocommerce sms long term presentations adaptable conversion rate heatmaps performance metric case statistical analysis website architecture proactivity service digital scale audits presenting business development execute
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DevOps & QA Engineer

posted by: spj_bot

FlatGigs is hiring a DevOps & QA Engineer for a tech company specializing in logistics software. You’ll manage cloud infrastructure, CI/CD pipelines, and automated testing to ensure smooth, reliable deployments. The role bridges operations and engineering — ideal for someone who loves automation, efficiency, and quality control.

Key Responsibilities

  • Design and maintain secure, scalable cloud infrastructure
  • Build and manage CI/CD pipelines and automated deployments
  • Implement Infrastructure as Code (IaC)
  • Manage monitoring, logging, and alerting for uptime reliability
  • Define and run QA automation frameworks
  • Collaborate with engineering teams to streamline testing and releases

Requirements

  • 3+ years in DevOps, Site Reliability, or QA Automation
  • Strong command of cloud systems, CI/CD, and containerization
  • Scripting experience and problem-solving mindset

Job Skills

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Vendor Performance Manager (Contact Center Operations)

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

professional leadership customer experience microsoft office validation performance manager customer service process improvement compliance training service level agreement regulatory requirement sales ul plan related operations patience manage vendor retail sale sale management collaboratively dashboards installing internal sales manager contact supervise logistics translate manager key performance indicator problem solve vendor management center operations service level finance life insurance reliable communication skills operations managing systems friendly call center mobility broadband outsourcing quality assurance service quality operational efficiency tracking write communication positive attitude e budget plans audits support colleague manager operations proprietary software execute track
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Contact Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

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Slovak Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
  • Provide customers with detailed information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, as well as any changes or cancellations required.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain organized records in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
  • Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and technical troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for real estate and are dedicated to providing exceptional service to clients. As a customer service representative, you will assist customers in navigating their real estate queries, ensuring they receive accurate information and support in Slovak.


Key Responsibilities

  • Manage customer inquiries related to real estate listings, property management, and transactions via phone, email, and chat in Slovak.
  • Provide comprehensive information about properties, services, and market trends to clients.
  • Assist customers with application processes, bookings for viewings, and answering general real estate questions.
  • Resolve any issues or complaints from clients promptly and professionally.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with real estate agents and teams to enhance the customer experience and streamline services.
  • Stay informed about local real estate trends and regulations to provide clients with relevant guidance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing outstanding service to clients. In this position, you will interact with customers in Slovak, assisting them with inquiries related to pharmaceutical products and services.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, services, and prescriptions via phone, email, and live chat in Slovak.
  • Provide accurate information on product availability, usage, and health recommendations.
  • Assist customers with order processing, tracking, and returns.
  • Resolve customer complaints and issues promptly to ensure customer satisfaction.
  • Document all customer interactions accurately and maintain records in the CRM system.
  • Collaborate with healthcare professionals and internal teams to enhance service delivery.
  • Stay informed on industry regulations, product updates, and best practices to effectively support customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and adept at providing excellent customer support. As a representative, you will assist clients in navigating their media options and ensuring a delightful experience in a dynamic environment.


Key Responsibilities

  • Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment offerings via phone, email, and chat in Slovak.
  • Assist customers with account management, including subscription changes and troubleshooting service issues.
  • Keep clients informed about new releases, features, and promotional events within the media and entertainment industry.
  • Resolve customer complaints swiftly and effectively to ensure a high level of satisfaction.
  • Accurately document customer interactions and maintain detailed records for reference.
  • Collaborate with internal teams to improve service delivery and address customer needs proactively.
  • Stay updated on current industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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Slovak Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Manufacturing industry. This role is ideal for individuals who are eager to provide excellent customer support while facilitating communication for clients and partners in Slovak. You will play a crucial role in addressing inquiries and ensuring a seamless experience for customers in the manufacturing sector.


Key Responsibilities

  • Respond to customer inquiries regarding manufacturing products, services, and order status via phone, email, and chat in Slovak.
  • Provide information on product specifications, pricing, and availability.
  • Assist customers with order processing, changes, returns, and special requests.
  • Resolve any issues and complaints quickly and professionally to ensure customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with production and logistics teams to ensure orders are fulfilled efficiently.
  • Stay informed about industry trends and product developments to assist customers effectively.

Requirements

Job Skills

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