Mercier Consultancy MD is on the lookout for a dedicated Danish Speaking Fitbit Products Support Specialist to join our team in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and fitness, and are eager to support Danish-speaking customers in utilizing their Fitbit products effectively. Your support will guide customers to achieve their health and wellness goals through our innovative technology.

Key Responsibilities

• Provide outstanding customer support to Danish-speaking users via phone, email, and chat regarding Fitbit products.
• Assist customers with device setup, troubleshooting issues, and inquiries about product functions.
• Offer insightful advice on health tracking features and app integration to optimize user experience.
• Document every customer interaction and resolution in our CRM system meticulously.
• Collaborate with technical teams to address and resolve complex issues requiring escalation.
• Stay current on product updates, features, and health tracking trends to enhance customer assistance.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Recruiter – Hourly & Seasonal Hiring in Canada.

As a Recruiter for Hourly & Seasonal Hiring, you will be responsible for overseeing the full recruitment process for a high volume of hourly and seasonal positions across multiple locations. This role requires you to manage sourcing, screening, and hiring top talent to meet operational needs, while also supporting recruitment for corporate roles. You will work closely with hiring managers, contribute to process improvements, and drive strategies that enhance candidate experience, all in a fast-paced, high-growth environment.

Accountabilities: