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Polish Speaking Backoffice Agent - Only Emails - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is looking for a Polish Speaking Backoffice Agent to join our dynamic team in Sofia, Bulgaria. This position focuses exclusively on email correspondence, providing a vital support role for our clients. As a Backoffice Agent, you will play a key role in ensuring that customer inquiries are handled efficiently and professionally.


Responsibilities

  • Respond to Polish-speaking client emails promptly and accurately, addressing their inquiries related to services and products.
  • Collaborate with other departments to gather information and resolve issues effectively.
  • Maintain organized records of email communications to ensure seamless follow-up and quality service.
  • Identify trends in customer inquiries and report feedback to improve processes.
  • Assist in ensuring that all responses adhere to company policy and maintain high standards of quality and professionalism.

Requirements

Job Skills

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Player Support Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opening for a Player Support Specialist who is fluent in both Polish and English, with a paid relocation to the vibrant city of Sofia, Bulgaria. This role is perfect for individuals passionate about gaming and dedicated to providing exceptional support to players. You will be responsible for assisting players with their inquiries and ensuring they have a smooth, enjoyable gaming experience.

Key Responsibilities

  • Provide outstanding player support in Polish through email.
  • Assist players with questions related to game features, technical issues, and account management.
  • Resolve player concerns efficiently to enhance overall satisfaction and retention.
  • Document player interactions and provide feedback to improve support services.
  • Collaborate with development and community management teams to share player insights.
  • Stay informed of game updates, features, and industry best practices in player support.

Requirements

Job Skills

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Player Support Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Player Support Specialist fluent in both Polish and English. This role comes with a paid relocation to the vibrant city of Sofia, Bulgaria. Ideal candidates are those who have a passion for gaming and a commitment to providing exceptional support to players. In this pivotal role, you will assist players from diverse backgrounds, addressing their inquiries and ensuring a premium gaming experience.

Key Responsibilities

  • Provide top-notch player support in Polish via email.
  • Assist players with inquiries related to game features, technical challenges, and account management.
  • Resolve player concerns efficiently to enhance overall satisfaction and player retention.
  • Document player interactions effectively to inform service improvements and best practices.
  • Collaborate with other teams to relay valuable player insights and contribute to community building.
  • Stay up-to-date with game developments and industry trends to ensure knowledgeable support.

Requirements

Job Skills

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Online Safety Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as an Online Safety Specialist, where your fluency in Polish and English will play a crucial role in creating a safe digital environment. This position offers the exciting opportunity of paid relocation to Sofia, Bulgaria! As an Online Safety Specialist, you will be responsible for protecting our users by monitoring online interactions, investigating safety incidents, and providing insights to enhance our community standards.


Key Responsibilities

  • Oversee user-generated content and communications to identify safety violations and enforce community guidelines.
  • Conduct thorough investigations of reported incidents, utilizing strong analytical skills to assess situations and determine appropriate actions.
  • Collaborate with cross-functional teams to develop safety policies and best practices that align with industry standards.
  • Compile and present reports on safety trends and incidents to inform strategy and decision-making.
  • Stay updated on the latest threats and developments in online safety to proactively address issues.
  • Provide user education on online safety practices to promote a culture of awareness within our community.

Requirements

Job Skills

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Online Safety Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for an Online Safety Specialist fluent in Polish and English, with the added benefit of paid relocation to Sofia, Bulgaria! In this pivotal position, you will be integral in maintaining a secure online environment for our users by monitoring and managing online content, addressing safety issues, and upholding community standards.


Key Responsibilities

  • Monitor user-generated content and online interactions to identify potential violations of safety protocols and community guidelines.
  • Conduct in-depth investigations into reported safety incidents, analyzing data and evidence to determine the most effective responses.
  • Collaborate with various teams across the organization to develop and refine safety policies that promote digital trust.
  • Prepare detailed reports on safety incidents and trends to inform stakeholders and guide improvements in safety processes.
  • Stay informed about emerging digital threats and best practices in online safety to proactively enhance our protocols.
  • Educate users about online safety practices and procedures to raise awareness and encourage safe behavior.

Requirements

Job Skills

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Customer Solutions Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Join Mercier Consultancy MD as a Customer Solutions Specialist, where your language skills in Polish and English will shine. This dynamic position offers the exciting opportunity of paid relocation to Sofia, Bulgaria! As a Customer Solutions Specialist, you will be the voice of our brand, helping Polish-speaking clients navigate their inquiries and providing them with tailored solutions to ensure a seamless experience.


Key Responsibilities

  • Provide exceptional customer support to Polish-speaking clients, addressing inquiries and resolving issues efficiently.
  • Engage in proactive communication to foster strong relationships with our clients and understand their needs.
  • Document interactions and maintain accurate records in our customer management system.
  • Work collaboratively with cross-functional teams to deliver effective solutions and enhance customer satisfaction.
  • Analyze feedback and suggest improvements to our service processes based on client experiences.
  • Keep abreast of product knowledge and updates to provide informed assistance to clients.

Requirements

Job Skills

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Customer Solutions Specialist - Polish and English - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is on the lookout for a Customer Solutions Specialist fluent in Polish and English to join our team, with the benefit of paid relocation to Sofia, Bulgaria. This role is perfect for individuals who are passionate about problem-solving and committed to providing exceptional customer service. As a Customer Solutions Specialist, you will assist Polish-speaking clients by understanding their needs and providing effective solutions.


Key Responsibilities

  • Act as the main point of contact for Polish-speaking clients, delivering high-quality support and solutions.
  • Identify client needs and provide tailored solutions that enhance their overall experience with our services.
  • Document client interactions in our CRM system and follow up to ensure satisfaction.
  • Collaborate with various teams to resolve complex issues and promote customer success.
  • Contribute to the continuous improvement of service delivery by collecting and analyzing client feedback.
  • Stay updated on product offerings and industry trends to provide relevant advice to clients.

Requirements

Job Skills

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Polish Speaking Entry-Level Jobs - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is excited to present entry-level job openings specifically for Polish speakers. This opportunity comes with a paid relocation to Sofia, Bulgaria, where you can expand your professional horizons while immersing yourself in a vibrant cultural experience. You will receive comprehensive training and mentorship while engaging in a variety of roles that will allow you to learn and grow within our organization.


Key Responsibilities

  • Support daily operations in your assigned department while collaborating with team members.
  • Assist in various projects to hone your skills and gain valuable work experience.
  • Communicate fluently in Polish, fostering effective interactions with clients and colleagues.
  • Engage in training activities to improve your professional capabilities.
  • Provide insights and feedback to enhance team productivity and workflows.

Requirements

Job Skills

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Polish Speaking Entry-Level Jobs - Paid Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer entry-level job opportunities for Polish speakers looking to kick-start their careers with a paid relocation package to Sofia, Bulgaria! This is a fantastic chance for individuals seeking to develop their professional skills while experiencing the rich culture and vibrant lifestyle of Bulgaria’s capital. In these roles, you will receive comprehensive training and support while contributing to various projects within the company.


Key Responsibilities

  • Engage in multiple tasks across different departments to gain practical experience and develop your skills.
  • Collaborate with team members to complete projects and contribute to team goals.
  • Communicate effectively with colleagues and clients in Polish.
  • Participate in training programs to enhance your knowledge and competencies.
  • Provide feedback and insights based on your experiences to help refine processes.

Requirements

Job Skills

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Polish Speaking Customer Service for Retail industry - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry, based in Sofia, Bulgaria. This role is ideal for individuals passionate about customer service and retail. As a representative, you'll assist customers with inquiries related to products, services, and promotions, all while enhancing their shopping experience in Polish.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, stock availability, and service options via phone, email, and live chat in Polish.
  • Provide detailed information about promotions, pricing, and return policies.
  • Assist customers with order placement, tracking, changes, and cancellations.
  • Resolve any customer complaints or issues in a timely and effective manner.
  • Maintain accurate documentation of customer interactions in our CRM system.
  • Collaborate with internal teams to ensure smooth service delivery and improved customer experience.
  • Stay informed about the latest product offerings and retail trends to assist customers effectively.

Requirements

Job Skills

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