Polish Speaking Customer Service Agent - Work in Sofia - Fully Paid Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to present an incredible opportunity for a Polish Speaking Customer Service Agent to work in Sofia, Bulgaria, with fully paid relocation provided. In this role, you will be instrumental in delivering exceptional service to our Polish-speaking clients, addressing their needs and ensuring their satisfaction with our products and services.
Responsibilities
- Assist Polish-speaking customers through various channels including phone, email, and chat, resolving inquiries and providing support related to our offerings.
- Deliver detailed information about products, services, and account management to enhance customer experience.
- Handle customer complaints and issues with professionalism, aiming to provide effective resolutions.
- Document customer interactions accurately in our CRM system for quality assurance.
- Collaborate with team members and other departments to ensure smooth service delivery and improve customer satisfaction.
- Stay informed about product updates, promotions, and company policies to provide comprehensive support to clients.
Requirements