Mercier Consultancy is seeking a Polish Speaking Content Reviewer to join our team in Sofia, Bulgaria! This exciting opportunity comes with a fully paid relocation package, allowing you to embrace a new adventure while maintaining a competitive salary. In this role, you will help ensure a safe and engaging online community for Polish-speaking users.

Your Responsibilities:

• Reviewing and moderating user-generated content in Polish to ensure it meets community guidelines.
• Assessing content according to established standards and providing practical feedback.
• Identifying inappropriate content and escalating issues promptly.
• Collaborating effectively with your team to enhance content moderation processes.
• Sharing insights regarding user interactions to positively impact content strategy.
• Staying up-to-date with relevant policies and community standards.

Requirements

Mercier Consultancy MD is hiring a Polish Speaking Specialist to support accounts for Riot Games in Bulgaria. This role will focus solely on email correspondence, making it ideal for candidates who excel in written communication. You will assist users with their inquiries regarding Riot Games, helping them navigate issues related to their accounts and providing top-notch support through email.

Key Responsibilities

• Respond to customer inquiries and support requests primarily through email in Polish.
• Assist users with account management, game-related issues, and other inquiries related to Riot Games.
• Provide clear and accurate information to ensure customer satisfaction and resolve concerns efficiently.
• Document all interactions and follow-up actions in the CRM system to maintain comprehensive support records.
• Stay updated on the latest developments in Riot Games and related services to provide informed assistance.
• Collaborate with the wider support team to share insights and improve service delivery.

Requirements

Mercier Consultancy MD is excited to welcome a Polish Speaking Online Content Reviewer to our team in Sofia, Bulgaria, with a paid relocation package! This role offers you the chance to contribute your language skills to ensure that our user-generated content is of the highest quality, fostering a safe and engaging online experience for our Polish-speaking users.

Your Key Responsibilities:

• Review and evaluate user-generated content in Polish to ensure it aligns with community standards.
• Accurately classify and moderate content based on established guidelines and policies.
• Identify and report any inappropriate content or violations promptly and responsibly.
• Provide insights on content trends and contribute feedback to enhance the moderation process.
• Work collaboratively with your colleagues to improve overall content moderation strategies.
• Stay updated with company policies regarding content moderation and community interaction.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Online Content Reviewer to join our vibrant team in Sofia, Bulgaria, with a paid relocation package. This position is a fantastic opportunity for individuals who wish to use their language skills to contribute to the quality and safety of our online content, ensuring that our Polish-speaking community has a positive and engaging experience.

Key Responsibilities:

• Review and assess user-generated content in Polish to ensure compliance with community standards and guidelines.
• Classify, moderate, and evaluate content submissions in accordance with established policies.
• Identify, document, and report any inappropriate content or violations.
• Provide insights on content trends and deliver constructive feedback for process improvement.
• Collaborate with colleagues to enhance ongoing content moderation strategies.
• Stay informed about company policies and updates related to content moderation.

Requirements

Mercier Consultancy MD is excited to announce an exceptional opportunity for Polish Speaking Professionals to join our team in Bulgaria, complete with fully paid relocation. We are looking for motivated individuals who are fluent in Polish and ready to embark on a new adventure while advancing their careers in a dynamic environment.

Key Responsibilities

• Engage with clients and customers in Polish, providing high-quality support and service based on their needs.
• Assist with various tasks across different departments, contributing to team goals and objectives.
• Facilitate communication between Polish-speaking clients and our internal teams to enhance operational efficiency.
• Provide feedback and insights to improve processes and customer experiences.
• Participate in training sessions and workshops to develop skills and knowledge relevant to your role.
• Adapt to a fast-paced work environment and take initiative on assigned projects.

Requirements

Mercier Consultancy MD is looking for a Polish Speaking Digital Trust and Safety Specialist to join our team in Sofia, Bulgaria. In this crucial role, you will help create and maintain a safe online environment for our users. Your expertise will be vital in monitoring content, managing safety concerns, and ensuring adherence to our community guidelines.

Key Responsibilities

• Oversee user-generated content and online interactions to detect and respond to violations of safety protocols.
• Conduct thorough investigations into reported safety incidents, applying critical thinking to assess evidence and recommend effective solutions.
• Collaborate with various teams to improve and develop policies that promote digital safety and trust.
• Generate detailed reports about safety incidents and trends to support informed decision-making within the organization.
• Stay informed of the latest digital safety developments and implement best practices to enhance our protocols.
• Communicate effectively with users to educate them on safety practices and raise awareness of potential risks.

Requirements

Mercier Consultancy MD is excited to present outstanding Polish Speaking Customer Service roles in the picturesque country of Bulgaria, along with a fully paid relocation package! This is a wonderful opportunity to advance your career while enjoying the diverse culture and natural beauty of Bulgaria.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we are deeply committed to fostering a supportive and collaborative work environment. As part of our dedicated team, you'll have a direct impact on our customers' experiences, helping us achieve excellence in service delivery.

Key Responsibilities

• Provide exceptional support to Polish-speaking customers through phone, email, and chat, ensuring clear communication and professionalism at all times.
• Assist customers in navigating our products and services, offering helpful information and guidance.
• Quickly resolve customer inquiries and complaints to ensure satisfaction and retention.
• Document customer interactions accurately and follow up to ensure their needs are fully addressed.
• Collaborate with various teams to improve service quality and customer satisfaction outcomes.
• Keep up to date with our offerings and industry trends to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for a Polish Speaking Player Support Specialist for Riot Games, to be based in beautiful Bulgaria. This role is a perfect fit for those who are passionate about gaming and thrive on helping players enhance their gaming experience. You will be the first point of contact for Polish-speaking players, assisting them with their inquiries and ensuring a high level of satisfaction with Riot Games' titles.

Key Responsibilities

• Provide exceptional player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with game-related inquiries, technical issues, and account management.
• Resolve player concerns promptly and effectively, ensuring a positive gaming experience.
• Document player interactions and feedback accurately to contribute to continuous improvement.
• Collaborate closely with game developers and community teams to provide player insights and feedback.
• Stay updated on game titles, features, and industry trends to offer informed support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speaking individuals in Bulgaria, complete with a fully paid relocation package! This position is perfect for those looking to broaden their horizons and take on new challenges in a vibrant work environment. As part of our team, you will have the chance to utilize your language skills while contributing to our commitment to delivering exceptional service.

Key Responsibilities

• Provide support and assistance in Polish to clients through various communication channels such as phone, email, and chat.
• Manage customer inquiries, ensuring a high level of service and satisfaction.
• Document interactions accurately in our CRM system for tracking and follow-up.
• Collaborate with team members to enhance service offerings and client experiences.
• Stay informed about company products, services, and policies to provide accurate information to clients.
• Participate in training to continuously improve product knowledge and customer service skills.

Requirements

Are you passionate about gaming and excited to help others enjoy their gaming experiences? Mercier Consultancy MD is on the lookout for a Polish Speaking Gaming Support Specialist to join our vibrant remote team, with the added perk of paid relocation to the beautiful city of Sofia, Bulgaria! In this engaging role, you will be the go-to person for Polish-speaking gamers, assisting them with their inquiries and ensuring they have the best experience possible.

Key Responsibilities

• Provide enthusiastic and friendly support to Polish-speaking customers through email only.
• Assist gamers with inquiries related to their gaming experiences, game features, and account management.
• Troubleshoot and resolve technical issues efficiently, ensuring smooth gameplay.
• Document customer interactions and feedback to continually improve our support services.
• Collaborate with the gaming development teams to relay customer insights and enhance gaming experiences.
• Stay updated on the latest gaming trends and product updates to provide knowledgeable support.

Requirements