German Speaking Customer Service for Investment Platform - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for our Investment Platform, open to candidates residing in Greece. This role is well-suited for individuals enthusiastic about finance and technology, eager to support customers navigating our investment services. You will play a critical role in ensuring a positive and informative experience for our clients in German.
Key Responsibilities
- Handle customer inquiries related to the investment platform, including account setup, investment options, and technical support via phone, email, and chat in German.
- Provide clear guidance on investment products, market trends, and platform functionality.
- Assist customers with troubleshooting issues related to their accounts and transactions.
- Document all customer interactions accurately in our CRM system for tracking and improvement purposes.
- Collaborate with the finance and technical teams to resolve complex customer queries effectively.
- Stay updated on investment products and market information to provide informed support to customers.
Requirements