Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism company.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

 About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Language Hospitality Reservations Agent! This exciting opportunity allows you to work in the stunning landscapes of Greece, with a full relocation package provided. As a Reservations Agent, you will play a crucial role in facilitating the hotel booking process for Dutch-speaking clients while delivering exceptional customer service.

Key Responsibilities

• Assist Dutch-speaking clients with their hospitality reservations via phone, email, and chat, ensuring a seamless booking experience.
• Provide detailed information about accommodations, amenities, and local attractions to help clients make informed choices.
• Accurately process reservation requests and confirm all details as per client requirements.
• Address and resolve any inquiries or issues related to hotel bookings with professionalism and care.
• Maintain up-to-date records of client interactions and bookings in the CRM system to ensure efficiency.
• Stay current on hospitality trends and amenities to offer clients the best options available.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Dutch Language Hospitality Reservations Agent! This is a fantastic opportunity to move to Greece and embark on a rewarding career in the hospitality industry, complete with relocation assistance. In this role, you will help Dutch-speaking clients make their vacation dreams come true by providing top-notch reservation services.

Key Responsibilities

• Engage with Dutch-speaking clients through phone, email, and chat to facilitate their hospitality bookings.
• Offer expert knowledge on various accommodations, services, and local attractions to assist clients in making informed decisions.
• Handle reservation requests with accuracy, confirming all necessary details to ensure a smooth booking experience.
• Proactively address inquiries and resolve any issues that arise during the booking process with a focus on customer satisfaction.
• Keep detailed records of customer interactions and bookings in our CRM system.
• Stay informed about industry trends in hospitality to provide clients with the best options available.

Requirements

Are you excited about diving deep into a specific industry, mastering its challenges, and building a marketing playbook from the ground up?

Keycafe is looking for a Marketing Coordinator who can take ownership of a single vertical — such as vehicle fleets or first responders — and drive end-to-end demand generation. You will research the market, craft strategy, execute campaigns across multiple channels, and ultimately map out the most effective marketing motions for your industry.

You will collaborate closely with Sales, Customer Success, and Product to bring high-quality content and campaigns to life while helping shape the future of our North American marketing efforts. This role requires fluent business English and strong writing abilities.

If you’re a creative, analytical, and detail-oriented marketer who loves testing ideas and producing high-impact assets, we want to hear from you.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Exmouth Dive & Whalesharks Ningaloo is proud to deliver unforgettable marine experiences on the pristine Ningaloo Reef in Exmouth, Western Australia. Our tours help guests reconnect with nature through guided wildlife cruises, snorkelling adventures and scuba diving. With two wildlife interaction licences, we offer the rare opportunity to swim with Whale Sharks and Humpback Whales.

Our passionate, fully qualified team ensures safe, respectful encounters while showcasing the natural beauty of Western Australia’s North West Cape.

Operating from February/March to October/November, we experience - and share - all seasons of the Ningaloo Reef.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

About the role

We are seeking a passionate and motivated Tour Guide to join the Cruise Whitsundays Whitehaven team on a full-time basis. In this dynamic role, you will have the opportunity to create unforgettable experiences for guests visiting the stunning Whitehaven Beach, putting your skills in exceptional service and safety at the forefront of their adventure. This position is physically demanding and offers a unique lifestyle roster, allowing you to immerse yourself in the beauty of the Whitsundays while sharing its magic with visitors.

Key responsibilities include, but are not limited to:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds.

Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About Journey Beyond

AI Innovation Specialist - Intelligent Automation

Location: Remote (Must work US Central Timezone)

Employment Type: Full-time

Compensation: $150K - $200K

We are a rapidly growing, tech-enabled global company in the Hospitality and Real Estate space, seeking an AI Innovation Specialist to drive operational excellence through intelligent automation and process improvement.

This role sits at the critical intersection of Engineering and Business Intelligence, where you will leverage cutting-edge AI and modern automation technologies to transform how we work. Your mission is to identify, design, and implement scalable, automated solutions that reduce manual workload and enhance productivity across all departments—from Operations and Guest Services to Finance and HR.

What You'll Do:

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements