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Service Design Manager - On-site Abu Dhabi - Octopus by RTG (5 months contract)

posted by: spj_bot

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are seeking an experienced and strategic Service Design Manager to join our Experience Design team. In this leadership role, you will drive the design and transformation of end-to-end services that seamlessly connect digital, physical, and human touchpoints. You will lead service design initiatives, mentor team members, and partner with clients and stakeholders to deliver innovative, customer-centric solutions that create measurable business impact.

Job Skills

leadership customer experience brand ul business process scalable storytelling touchpoints communication designers designers design thinking customer journeys maps manage service design strategy bridge business acumen operational consultants continuous improvement experience design business transformation manager service designers process design quantitative research system think service design arabic language collaborate telecommunications centered design innovation stakeholder management prototyping figma interaction design design interaction service sector innovative empathy translating researchers ux service innovation financial service capability development validate customer insight managing teams customer journey blueprints operating presentation transformation business design service concepts offshoring track
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Senior Service Designer - On-site Abu Dhabi - Octopus by RTG (5 months contract)

posted by: spj_bot

Who we are;

Octopus by RTG is enabling a key partner organization to grow their tech teams while focusing on AI. We are currently looking for the right pioneers to join the team!

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote & onsite global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Role Overview

We are looking for a talented and customer-focused Senior Service Designer to join our Experience Design team. In this role, you will contribute to the design and optimization of end-to-end services that deliver meaningful customer experiences across digital and physical channels.

Job Skills

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(Fluent English) Technical Support Consultant (Remotely)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

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Inbound Sales Executive - RTG

posted by: spj_bot

We are hiring an Inbound Sales Executive to join our Commercial team in Egypt. In this role, you will be responsible for converting inbound leads and partner referrals into paying customers. You will act quickly to qualify opportunities, manage follow-ups, and close standardized product sales while delivering a seamless and professional customer experience.

The ideal candidate has strong sales and objection-handling skills, excellent CRM discipline, and a proven ability to achieve revenue and conversion targets.

Job Skills

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Salesforce Data Cloud Senior Executive - Octopus by RTG

posted by: spj_bot

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

We are seeking a Salesforce Data Cloud Senior Executive to support the implementation and ongoing management of data-driven initiatives within the Salesforce ecosystem. This role focuses on executing data workflows, enabling audience segmentation, and collaborating with cross-functional teams to enhance customer insights and engagement.

Role Responsibilities

Job Skills

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CRM & Omnichannel Marketing Specialist

posted by: spj_bot

Position Overview

As a CRM & Omnichannel Marketing Specialist at Alumil, you will play a pivotal role in planning, executing, and optimizing the company’s customer relationship management and omnichannel marketing strategies. Your efforts will focus on enhancing customer engagement, improving the customer journey, and driving measurable business results through targeted campaigns across multiple platforms.

The role is responsible for managing, optimizing, and scaling the company’s CRM and multichannel communication ecosystem, with a strong focus on Infobip and customer data management.

Key Responsibilities

Job Skills

business administration sales project management relationship management audience segmentation customer data communication HTML governance collaboration tool targeted newsletter teamwork collaborate audience analysis marketing automation automation logic operations planning executing new hires email marketing performance optimization e coordinate manage microsoft office information system plan marketing strategy marketing specialist organized information whatsapp operational problem solve process optimization marketing business API customer journey integrations reliability automation operational data ul managing data cleaning editing tutorials workflows customer data management tracking english support system marketing analytic CRM planning marketing information system information management digital marketing operation validation data management hygiene platform management management detail orient performance analysis troubleshooting google analytic analytical skill sms customer engagement viber customer relationship management scalability system integration customer insight execute
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Senior Manager Continuous Improvement

posted by: spj_bot

Image removed.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

 

About You

Job Skills

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Product Marketing Manager

posted by: spj_bot

Location: Fully Remote, UK
Contract Type: Full-time, permanent, 40 hour per week Mon-Fri
Interviews: Max 3 stages
Salary: £55,000 - £60,000
Reports to: Lead Marketing Manager

About Vable

Vable builds content intelligence software used by international law firms, consultancies and government teams. We help organisations turn information overload into competitive advantage.

We are at an inflection point. AI is reshaping our space. Our roadmap is ambitious. What we build is strong. How we take it to market needs to level up. This is our first true Product Marketing leadership hire. You will define the function properly.

The Role

We are hiring a commercially serious Product Marketing Lead who thinks like a product manager and acts like an owner. You will sit at the centre of product, sales, marketing and the executive team. Your job is to tighten the connection between what we build, how we position it and how we win.

To be direct there is no inherited function here. No established playbook. No team to hand off to. No dedicated designer or copywriter on standby. You will be the product marketing function. That means researching, writing, building and iterating yourself, with support from the wider marketing team, but without the infrastructure of a mature PMM setup.

Job Skills

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Forward Deployed Engineer

posted by: spj_bot

Forward Deployed Engineer

Location: New York or San Francisco (with frequent travel to customer sites)

On-site | Full-time

Our client is a venture-backed, high-growth organization (YC W24) that has raised over $35M to pioneer the development of autonomous "AI employees." Unlike traditional chatbots or copilots, our client builds digital workers capable of performing end-to-end professional roles, such as automated business development, lead research, and objection handling. Currently at $8M+ ARR and scaling rapidly, the organization is seeking a Forward Deployed Engineer (FDE) to serve as the critical bridge between their advanced AI technology and their most strategic enterprise customers.

The Forward Deployed Engineer operates at the intersection of engineering, consulting, and advisory. This individual will partner with Sales, Customer Success, and Product teams to ensure that the platform is seamlessly integrated into customer environments to drive measurable ROI. This is a foundational role within a new function directly overseen by the CEO, requiring a blend of deep technical proficiency and high-level strategic communication. This position is based on-site in New York City and requires frequent travel (up to 50%) to customer sites for discovery, scoping, and onboarding.

Key Responsibilities

Job Skills

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German Speaking Customer Care - Streaming | Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Customer Care Specialist in the vibrant Streaming industry! This role comes with the exciting opportunity to work in Greece, complete with paid relocation. If you're passionate about entertainment and providing excellent customer support, this is the perfect role for you!

Key Responsibilities

  • Provide exceptional customer support in German for inquiries related to streaming services through phone, email, and live chat.
  • Assist customers with account management, subscription issues, and troubleshooting any technical difficulties.
  • Collaborate with internal teams to ensure quick resolution of issues and improve service delivery.
  • Document interactions and customer feedback accurately in our CRM system.
  • Identify opportunities to enhance the customer experience and suggest improvements based on customer insights.
  • Stay updated with the latest industry trends and streaming products to provide relevant information to customers.

Requirements

Job Skills

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