Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer support and have an interest in the construction sector. As a customer service representative, you will assist clients with their inquiries and provide valuable information, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to construction projects, services, and materials via phone, email, and live chat in French.
• Provide information about product specifications, availability, and pricing to assist clients effectively.
• Assist with project-related inquiries, scheduling, and logistics.
• Resolve customer complaints and issues with a focus on achieving customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with the construction management team to ensure smooth operations and client communications.
• Stay informed about industry best practices and company offerings to provide knowledgeable support to customers.

Requirements

Alumil NextGen is an internship program offering university students who are goal-oriented, eager to learn, and development-focused the opportunity to make a strong start to their careers.

Through this program, participants gain real-world professional experience in a dynamic manufacturing and corporate environment across various departments, including Engineering, Architecture, Marketing, Human Resources, Logistics, Finance, and Sales.

Throughout the program, students will become part of a team that develops innovative solutions for the construction industry, discover themselves with mentorship support, and expand their professional network.

As a NextGen Intern, you will...

• Make an Impact

You will contribute to Alumil Ege's business objectives by taking part in real business projects, and directly assume a role in tasks such as analysis, design, and process support.

• Gain Valuable Skills

You will enhance both your technical and soft skills through hands-on learning and training sessions, strengthening areas like problem-solving, communication, teamwork, and project ownership.

Who we are:

Centah Inc. is a scaling Software as a Service (SaaS) company that is part of Financeit. We have become the leading experts in providing innovative and configurable solutions to home improvement retailers, trades, construction and facility management departments. Our world-class development team has created configurable Work Order Management software that helps our clients to maximize their service levels and increase sales leads.

Together we created a place where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

As the Director of Product, you will play a critical, executive-level role in shaping the future of our entire product organization and driving significant company growth and market leadership. This position requires a visionary leader with a passion for scalable technical solutions, deep empathy for both Users and Clients, and the ability to inspire and empower product teams along with the full organization. 

Director of Engineering

Location: New York, NY

Employment Type: Full-time

Work Arrangement: Hybrid (NYC only)

About the Role

Our client, a global venture builder that empowers founders to launch and scale transformative healthcare companies, is seeking an ambitious, product-minded Director of Engineering. The client is deeply dedicated to launching AI-native healthcare ventures.

In this senior technical leadership role, you will be responsible for originating, leading, and delivering on critical 0-to-1 agentic development projects across the company. You'll act as a technologist-investor, redefining how AI startups are built in healthcare by leveraging the client's dense repository of healthtech venture knowledge.

What You’ll Do

Location: UK (offshore & nearshore operations)
Reports to: Subsea & Survey Manager

Role Overview
We are seeking a Senior Online Surveyor with a strong background in nearshore and offshore operations to join Interocean on a permanent basis. The successful candidate will play a key role in establishing survey department procedures, leading survey scopes within the UK 12 Nautical Miles and offshore waters, and providing remote troubleshooting and assistance to our field teams.

Responsibilities

• Lead survey operations within the 12NM limit and in offshore environments.
• Develop and implement operational procedures for the survey department.
• Provide remote support and troubleshooting to both offshore and nearshore survey teams.
• Ensure data quality, operational efficiency, and adherence to project requirements.
• Act as a technical lead under the supervision of the Subsea & Survey Manager.
• Support training and development of junior surveyors and offshore teams.

Requirements

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, desires to cover the following position:

Showroom Consultant

Who are we looking for?

We are currently seeking a Showroom Consultant who will play a vital role in enhancing our customer experience and showcasing the quality of our products in our showroom at Nicosia. The ideal candidate will leverage their expertise in building materials to assist clients in selecting the best solutions for their projects. If you are passionate about providing exceptional customer service and understanding the client's needs, then our role is for you!

What about your daily routine?

Mercier Consultancy MD is excited to present an opportunity for Lithuanian Speaking Customer Service Representatives in the Construction industry. This role is perfect for individuals who have a passion for customer service and a strong interest in construction solutions. As a vital member of our team, you will assist customers with their inquiries and provide information about our services, ensuring an excellent customer experience in Lithuanian.

Key Responsibilities

• Handle customer inquiries related to construction services, project details, and pricing via phone, email, and chat in Lithuanian.
• Provide detailed information about product specifications, service timelines, and operational procedures.
• Assist customers with project quotes, service confirmations, and any changes or updates required.
• Resolve any issues or complaints effectively, maintaining a high level of customer satisfaction.
• Maintain accurate documentation of customer interactions and manage inquiries within the CRM system.
• Collaborate with internal teams to facilitate effective project delivery and customer service enhancements.
• Stay informed about industry trends, construction practices, and company offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Estonian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals who are passionate about construction services and thrive in a customer-focused environment. As a representative, you will provide support and guidance to clients in Estonian, assisting them with inquiries related to their construction needs and ensuring a smooth experience.

Key Responsibilities

• Handle customer inquiries regarding construction services, project details, and timelines via phone, email, and chat in Estonian.
• Assist clients with service inquiries, quotes, and project management information.
• Provide clear and detailed information about construction processes, materials, and regulations.
• Resolve customer issues and complaints promptly and efficiently.
• Document all customer interactions accurately in the CRM system, ensuring proper follow-up where necessary.
• Collaborate with project teams to facilitate communication and ensure customer needs are met.
• Stay informed about construction industry trends and company offerings to provide valuable insights to clients.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Serbian Speaking Customer Service Representatives in the construction industry. This role is ideal for individuals passionate about providing excellent support and guidance to clients in the construction sector. You will be instrumental in helping customers navigate their inquiries, ensuring their needs are met with professionalism and expertise while communicating in Serbian.

Key Responsibilities

• Provide outstanding customer service by handling inquiries regarding construction projects, products, and services through phone, email, and chat in Serbian.
• Assist clients with understanding project specifications, timelines, and related documentation.
• Address customer concerns and complaints with empathy and efficiency to ensure satisfaction.
• Document interactions accurately and maintain records within the CRM system for database integrity.
• Collaborate with internal teams, including project managers and technical staff, to provide timely solutions.
• Stay informed about industry trends and updates to enhance customer service quality.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Norwegian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are passionate about providing exceptional service and support to clients in the construction sector. You will be the key contact for customers, helping them navigate their inquiries and ensuring they have a seamless experience while utilizing our services.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Norwegian.
• Provide detailed information regarding project timelines, pricing, and service options.
• Assist clients with issues that arise during the course of their projects and facilitate effective solutions.
• Document and maintain records of customer interactions and follow up to ensure satisfaction.
• Collaborate with project managers and field teams to provide up-to-date information to customers.
• Stay informed about industry trends and updates to assist customers accurately.

Requirements