Join Mercier Consultancy MD as a Dutch Customer Support Specialist in the Automotive Industry, working in Greece. This position is perfect for individuals who are fluent in Dutch and have a passion for cars and customer service. You will be an essential part of our support team, helping clients in the automotive sector with their inquiries and ensuring their satisfaction with our services.

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
• Assist customers with inquiries regarding products, services, and technical support.
• Document interactions and feedback accurately to help improve service quality.
• Collaborate with internal teams to resolve complex issues or escalate when necessary.
• Stay informed about automotive products and industry trends to provide informed assistance.
• Participate in ongoing training to enhance product knowledge and support skills.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.

Key Responsibilities

• Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and order-related issues.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Effectively resolve customer complaints and issues, ensuring customer satisfaction.
• Collaborate with other teams to streamline processes and enhance the overall customer experience.
• Stay updated on product offerings, promotions, and company policies to provide informed assistance.

Requirements

Mercier Consultancy MD is delighted to present a fantastic opportunity for a Dutch Customer Advisor specializing in Home Appliances, located in Greece! This role comes with a paid relocation package for those who are ready to make the move. If you are enthusiastic about home appliances and enjoy assisting customers, this position is ideal for you!

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients regarding home appliances through phone, email, and chat.
• Assist customers with product inquiries, installation guidance, and troubleshooting issues.
• Resolve customer complaints and issues promptly, ensuring a positive experience with our products.
• Document customer interactions accurately in our CRM system.
• Collaborate with internal teams to communicate customer feedback and suggest service improvements.
• Stay informed about new appliances and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to provide an incredible opportunity for a Dutch Appointment Setter to work in Bulgaria, complete with a fully paid relocation package. This is a fantastic chance for motivated professionals looking to advance their careers in a vibrant environment while enjoying the cultural richness of Bulgaria. In this role, you will engage with Dutch-speaking prospects, setting appointments that will drive our business forward.

Key Responsibilities

• Reach out to potential clients in the Dutch-speaking market to generate leads.
• Engage effectively with prospects to convey the value of our services and schedule appointments for the sales team.
• Follow up on leads through calls and emails, nurturing relationships with potential clients.
• Document all client interactions and appointment scheduling details in our CRM system.
• Work closely with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide insights and feedback to improve our appointment-setting strategies.
• Stay updated on industry trends and product offerings to engage prospects meaningfully.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities

Mercier Consultancy MD is pleased to announce a vacancy for a Nederlandstalige Customer Support Medewerker (Dutch-Speaking Customer Support Representative) in the automotive sector. This is a fantastic opportunity for individuals passionate about providing top-notch customer service in the automotive industry, where you will assist Dutch-speaking clients with their inquiries and support their needs effectively.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients in the automotive sector via phone, email, and chat.
• Assist customers with inquiries about automotive products, services, and company policies.
• Resolve customer issues and complaints quickly and efficiently to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for continuous improvement.
• Collaborate with various departments to provide comprehensive solutions for customer needs.
• Stay up-to-date with automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a German Speaking Customer Service Agent / Recruiter based in Greece! This role blends exceptional customer service with recruitment responsibilities, allowing you to engage directly with customers while actively contributing to talent acquisition efforts—all from the stunning backdrop of Greece.

Your Key Responsibilities:

• Deliver outstanding customer service to German-speaking clients, addressing their inquiries and ensuring a delightful experience.
• Engage in recruitment activities by sourcing, interviewing, and onboarding candidates for various positions.
• Understand client needs thoroughly to connect them with the most suitable talent effectively.
• Manage customer interactions through various platforms, including phone, email, and chat, while maintaining a friendly and professional demeanor.
• Collaborate with hiring managers to clarify job requirements and effectively identify the best candidates.
• Document all customer interactions and recruitment processes accurately in our CRM system.
• Keep updated on the latest trends in customer service and recruitment to continuously improve your skills and service delivery.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for a Dutch Speaking Customer Service Agent / Recruiter based in Greece! This unique role allows you to combine your customer service expertise with recruitment efforts, all while working remotely from the beautiful landscapes of Greece.

Your Responsibilities:

• Provide outstanding customer service to Dutch-speaking clients, addressing inquiries and ensuring satisfaction.
• Conduct recruitment activities by sourcing, interviewing, and onboarding potential candidates.
• Develop a strong understanding of client needs to connect them with the right talent effectively.
• Manage customer interactions through various channels, including phone, email, and chat, while maintaining a positive demeanor.
• Collaborate with hiring managers to understand job requirements and find suitable candidates.
• Document customer inquiries and recruitment processes accurately in our CRM system.
• Stay updated on industry best practices in both customer service and recruitment to enhance your skills and contributions.

Requirements

Mercier Consultancy MD is excited to offer Swedish Speaking jobs in Greece with a fully paid relocation package! This incredible opportunity allows you to immerse yourself in a new culture while utilizing your Swedish language skills in a rewarding work environment. Join our diverse team and contribute to providing outstanding customer support and service in various sectors, tailored to Swedish-speaking clients.

Key Responsibilities

• Engage with Swedish-speaking customers via phone, email, and chat to address inquiries and provide solutions.
• Deliver high-quality customer service by understanding customer needs and guiding them through our services.
• Document customer interactions accurately and precisely in our CRM system.
• Resolve issues and complaints in a professional and empathetic manner while ensuring customer satisfaction.
• Collaborate with team members and other departments to continually enhance the customer experience.
• Stay updated on product offerings, changes, and promotional activities to offer customers the best information.

Requirements

Mercier Consultancy MD is thrilled to announce exciting opportunities for Spanish-speaking professionals looking for new adventures in Greece! Join our dynamic team and benefit from a fully paid relocation package as you embark on a rewarding career with us. We are looking for passionate individuals to fill various customer service roles, where you will engage with our clients and ensure they receive exceptional support and guidance.

Key Responsibilities

• Provide top-notch customer service in Spanish across various platforms, including phone, email, and live chat.
• Assist customers with inquiries, product information, and service-related concerns.
• Document all interactions accurately in our CRM system for efficient tracking and reporting.
• Resolve customer complaints and issues effectively, ensuring a positive experience.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay updated on product knowledge, company policies, and industry trends to provide informed support.

Requirements