Mercier Consultancy MD is actively seeking enthusiastic all-rounders for our Danish Speaking Customer Support Representative positions in Sofia. This role is perfect for individuals who are fluent in Danish and are eager to provide exceptional support while working within a dynamic and diverse team. As the first point of contact for our Danish-speaking customers, you will play a vital role in ensuring customer satisfaction by assisting with inquiries and resolving issues in a timely manner.

Key Responsibilities

• Provide top-notch customer service to Danish-speaking clients through various channels including phone, email, and chat.
• Handle inquiries related to our products and services, ensuring accurate information is communicated.
• Resolve customer complaints and concerns with a focus on customer satisfaction.
• Maintain records of customer interactions, documenting any necessary follow-up actions.
• Collaborate with cross-functional teams to improve processes and enhance the customer experience.
• Stay informed on product knowledge to effectively assist customers.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

Chief of Staff

Location: New York (Office)

Compensation: $150K - $200K

We are hiring on behalf of our client, the pioneers behind a high-performance Layer 1 blockchain that is setting a new global standard for scalability. By re-engineering the most widely adopted execution environments in Web3, they provide decentralized applications with the performance of Web2 combined with the sovereignty of Web3. They are seeking a highly strategic and operationally adept Chief of Staff to serve as a direct partner to our executive leadership.

This role goes far beyond administrative support; you will be a trusted advisor and core team member with broad visibility into our highest strategic priorities. As they enter a pivotal stage of growth, you will be the "operational glue" that drives execution, ensures organizational alignment, and translates high-level vision into measurable outcomes.

This position is based in New York City and requires a strong on-site presence.

Mercier Consultancy MD is excited to present an opportunity for Finnish Speaking Customer Service Representatives for a leading ride-sharing platform, with work based in beautiful Greece. This role is perfect for individuals who have a passion for customer service and enjoy the dynamic nature of the ride-sharing industry. As a customer service representative, you will engage with riders and drivers, providing support and ensuring a seamless experience communicated effectively in Finnish.

Key Responsibilities

• Handle customer inquiries related to ride-sharing services, account management, and app functionality via phone, email, and chat in Finnish.
• Provide assistance with account setup, payment processing, and ride bookings.
• Resolve issues and complaints from riders and drivers in a timely and professional manner.
• Document all customer interactions accurately in a CRM system for effective follow-up.
• Collaborate with internal teams to improve service quality and customer satisfaction.
• Stay informed about company policies, promotions, and local regulations affecting ride-sharing services in Greece.

Requirements

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the National Training Manager, the Coaching & Development Trainer will be responsible for the induction, training, and development of sales employees at our Head office in North Leeds (LS16 6QY). Working closely with the Sales Manager, you will assist in delivering sales targets by developing the skills and knowledge of our Fleet and Fuel Card Sales Teams.

Duties & Responsibilities

Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Cloud Services Provider. This position offers a unique chance to work in Greece, providing outstanding customer support while enjoying the beautiful surroundings of this vibrant country. As a member of our customer service team, you will assist clients in navigating their inquiries regarding cloud services and solutions, all communicated effectively in Dutch.

Key Responsibilities

• Handle customer inquiries related to cloud services, technical specifications, and account issues via phone, email, and chat in Dutch.
• Provide detailed information on cloud offerings, pricing, and benefits to prospective and existing customers.
• Assist clients with account setup, troubleshooting, and optimizing their services.
• Resolve technical issues and customer complaints promptly to ensure high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective management and follow-up.
• Collaborate with technical teams to enhance service delivery and improve customer experience.
• Stay informed about the latest trends in cloud technology to provide relevant assistance to customers.

Requirements

Foundation Director (AI-Backed Synthetic Stablecoin)

Location: Remote

Compensation: Competitive

We are the architects of a pioneering yield-bearing synthetic dollar backed by high-performance AI infrastructure assets. By leveraging income-generating hardware (GPUs and NeoCloud compute), we deliver stable, predictable yield to participants with the transparency of decentralized finance. Our protocol provides a differentiated solution for capital seeking sustainable, risk-adjusted returns and serves as a flexible, non-recourse financing engine for the high-growth AI infrastructure sector.

As the Foundation Director, you will be a high-agency leader responsible for supporting, promoting, and scaling this ecosystem. Your role is twofold: driving strategic business development across the Web3 and AI infrastructure landscapes, and overseeing the critical service providers that manage our protocol's reserve and market operations. You will work at the intersection of DeFi market structure and the physical AI compute layer to ensure the Foundation executes with reliability, credibility, and institutional rigor.

As Telesales Team Manager, you'll be the guiding force for a team of Telesales representatives who are passionate about providing top-notch service to our customers. Your mission will be to inspire and support your team as they engage in meaningful conversations with potential clients, all while driving new business sales.

Reporting directly to the Fleet Sales Manager, you'll take charge of motivating your team to hit those all-important targets and maintain our high service standards. You'll be involved in analysing performance metrics, celebrating successes, and identifying areas for growth.

Your role goes beyond numbers; you're a coach, a mentor, and an encouraging presence. You’ll embody our customer-first philosophy and play a crucial part in our continued success!

Duties & Responsibilities

As Telematics Sales Team Leader, you'll be the guiding force for a team of Telesales representatives who are passionate about providing top-notch service to our customers. Your mission will be to inspire and support your team as they engage in meaningful conversations with potential clients, all while driving new business sales.

Reporting directly to the Fleet Sales Manager, you'll take charge of motivating your team to hit those all-important targets and maintain our high service standards. You'll be involved in analysing performance metrics, celebrating successes, and identifying areas for growth.

Your role goes beyond numbers; you're a coach, a mentor, and an encouraging presence. You’ll embody our customer-first philosophy and play a crucial part in our continued success!

Duties & Responsibilities

Mercier Consultancy MD is excited to offer a new opportunity for Czech Speaking Customer Service Representatives in the Manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes. As a customer service representative, you will assist clients in navigating their inquiries while ensuring a positive experience communicated effectively in Czech.

Key Responsibilities

• Handle customer inquiries regarding products, orders, and manufacturing services via phone, email, and chat in Czech.
• Provide detailed information about product specifications, availability, and pricing.
• Assist customers with order processing, modifications, and inquiries about delivery timelines.
• Resolve any issues or complaints promptly and efficiently, ensuring customer satisfaction.
• Document all interactions accurately in our CRM system for record-keeping and follow-up.
• Collaborate with internal teams, including production and logistics, to enhance the customer experience.
• Stay informed about manufacturing trends and product updates to assist customers effectively.

Requirements