Dutch Speaking Customer Service for Cloud Services Provider - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Cloud Services Provider. This position offers a unique chance to work in Greece, providing outstanding customer support while enjoying the beautiful surroundings of this vibrant country. As a member of our customer service team, you will assist clients in navigating their inquiries regarding cloud services and solutions, all communicated effectively in Dutch.
Key Responsibilities
- Handle customer inquiries related to cloud services, technical specifications, and account issues via phone, email, and chat in Dutch.
- Provide detailed information on cloud offerings, pricing, and benefits to prospective and existing customers.
- Assist clients with account setup, troubleshooting, and optimizing their services.
- Resolve technical issues and customer complaints promptly to ensure high levels of customer satisfaction.
- Document all customer interactions accurately in the CRM system for effective management and follow-up.
- Collaborate with technical teams to enhance service delivery and improve customer experience.
- Stay informed about the latest trends in cloud technology to provide relevant assistance to customers.
Requirements