Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Accounts Receivable Specialist to join our offices in Elefsina.

The Accounts Receivable Specialist will be responsible for managing customer credit accounts, ensuring timely payments, minimizing financial risk, building client relationships, negotiating repayment terms, and supporting healthy cash flow for the business.

Join Mercier Consultancy MD for an exciting career opportunity as a Polish Speaking professional in beautiful Sofia, Bulgaria! We are offering fully paid relocation to ensure a smooth transition as you step into a role that combines work and adventure. Engage with a diverse client base while leveraging your Polish language skills, and become a valued member of our dynamic team.

Key Responsibilities

• Provide support to Polish-speaking clients through various communication channels including phone, email, and chat.
• Assist clients in job searches, offering guidance and recommendations tailored to their individual needs.
• Maintain accurate records of client interactions, ensuring all details are updated in our systems.
• Collaborate with other departments to enhance the overall client experience and resolve any issues that may arise.
• Conduct market research to better understand trends and sector demands, contributing valuable insights to our services.
• Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty.

Requirements

Embark on an exciting new journey with Mercier Consultancy MD as a Norwegian Speaking professional in vibrant Sofia, Bulgaria! We offer fully paid relocation to support your move. In this role, you will utilize your Norwegian language skills to connect with local and international clients, ensuring exceptional support and service within a thriving work environment.

Key Responsibilities

• Engage with clients in Norwegian through various communication channels to address inquiries and provide top-quality support.
• Assist clients with their needs, whether in sales, support, or general inquiries, ensuring satisfaction and a positive experience.
• Process requests and maintain accurate records in our CRM system to streamline workflows.
• Collaborate with team members to enhance service delivery and contribute to continuous improvement initiatives.
• Stay abreast of company products, services, and industry trends to offer insightful advice and information.
• Participate in training and development programs to enhance your skills and product knowledge.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to announce that we are hiring a Italian Speaking Customer Representative, and we offer paid relocation to Greece!

This position allows you to embrace the vibrant culture and beautiful landscapes of Greece while delivering exceptional service to our clients.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed effectively and professionally.
• Utilize various communication channels, including phone, email, and chat, to assist customers promptly.
• Become proficient with our client systems to deliver high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Willingness to learn new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is thrilled to announce exciting job opportunities for German Speakers in beautiful Sofia, Bulgaria, complete with fully paid relocation! Join our vibrant team and immerse yourself in a multicultural environment while making a significant impact in your role.

Key Responsibilities

• Manage inbound communications from German-speaking clients across various platforms including phone, email, and chat.
• Provide assistance with inquiries, concerns, and service requests, ensuring all interactions reflect the high standards of our company.
• Support clients with information related to local services, attractions, and any required logistical assistance.
• Document client interactions accurately in our CRM system to facilitate seamless follow-up.
• Collaborate with various departments to enhance the overall client experience.
• Stay updated on market trends and service offerings to provide clients with the best options available.

Requirements

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a Platform Manager – Zendesk to lead the ownership, optimization, and strategic evolution of our Zendesk environment. This role is responsible for ensuring operational excellence across Sales, Customer Support, and Operations by delivering scalable workflows, reliable system performance, and actionable reporting insights.

Reporting to the Senior Director of Systems Operations, the Platform Manager serves as the subject matter expert for Zendesk—overseeing configuration, governance, integrations, and continuous improvement initiatives. This individual partners cross-functionally to translate business needs into efficient, data-driven solutions that enhance agent productivity, strengthen customer experience standards, and support continued growth at DSI.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Join Our Team!

Are you a fluent German speaker looking for a fantastic opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer the position of German Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role allows you to immerse yourself in a vibrant culture while providing exceptional service to our customers from the comfort of your new home.

Your Role:

• Offer outstanding customer support to German-speaking clients, addressing their inquiries with professionalism and care.
• Utilize multiple communication channels, including phone, email, and chat, to effectively assist customers.
• Become knowledgeable in our client systems to deliver high-quality, efficient service.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a dedication to exceptional customer service.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willing to relocate to Greece for this exciting opportunity!

Benefits

Join Mercier Consultancy MD in Sofia, Bulgaria, for an exciting opportunity to embark on a new adventure with our French Speaking roles! We offer fully paid relocation to help you transition smoothly. In this position, you will be responsible for supporting our French-speaking clients, ensuring exceptional service and communication across various channels.

Key Responsibilities

• Provide exceptional support to French-speaking clients through phone, email, and live chat.
• Address client inquiries regarding our services and assist with resolving any issues effectively.
• Manage bookings and ensure accurate processing of transactions.
• Develop and maintain positive relationships with clients, ensuring satisfaction and loyalty.
• Keep detailed records of client interactions and follow up as needed.
• Collaborate with various teams to enhance service delivery and customer experience.
• Stay updated on product offerings, industry trends, and competitive landscape.

Requirements

Join Our Team!

Are you fluent in French and seeking an amazing opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to announce we are looking for a dedicated and enthusiastic French Speaking Customer Representative.

This position comes with the incredible benefit of paid relocation to Greece, providing you the chance to explore beautiful landscapes and a vibrant culture while delivering outstanding service to our clients.

Your Role:

• Deliver exceptional support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to provide accurate and high-quality service.
• Collaborate with your team to ensure customers receive prompt and effective resolutions.

Requirements