Polish Speaking Customer Service for Real Estate industry
Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.
Key Responsibilities
- Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
- Provide detailed information on available properties, market trends, and real estate regulations.
- Assist customers with application processes, negotiate terms, and address any concerns.
- Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
- Document all interactions accurately within the CRM system for effective tracking and follow-up.
- Collaborate with real estate agents and other departments to improve service delivery.
- Stay informed about industry changes and company offerings to provide relevant advice to clients.
Requirements