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Slovak Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovak Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about financial services and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in understanding financial products and services while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries related to finance products, services, and account management via phone, email, and chat in Slovak.
  • Provide information on financial services, investment options, and company policies.
  • Assist customers with online banking, loan applications, and payment processing.
  • Resolve customer complaints and issues promptly and professionally to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance and compliance.
  • Collaborate with financial advisors and teams to provide timely and accurate information to customers.
  • Stay updated on financial regulations, products, and industry trends to better assist clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
  • Assist customers with account management, service details, and troubleshooting issues.
  • Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
  • Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Collaborate with technical teams to ensure efficient problem resolution and customer support.
  • Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Job Skills

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Slovak Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals passionate about education and committed to providing exceptional support to students and educators alike. As a member of our team, you will assist customers with inquiries related to e-learning platforms, courses, and educational resources, all while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding e-learning services, course offerings, and educational tools via phone, email, and chat in Slovak.
  • Assist students and educators with account setup, course enrollment, and technical support.
  • Provide clear information on program details, pricing, and available resources.
  • Resolve any issues or complaints in a prompt and courteous manner, focusing on customer satisfaction.
  • Document interactions with customers accurately in our CRM system for tracking and compliance purposes.
  • Collaborate with internal teams to improve the customer experience and enhance service delivery.
  • Stay informed of industry trends and company offerings to provide up-to-date information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in the construction sector and are passionate about providing excellent customer service. You will be responsible for assisting clients with their inquiries and ensuring they receive the support they need in Slovak.


Key Responsibilities

  • Manage customer inquiries related to construction services, project details, and service availability via phone, email, and live chat in Slovak.
  • Provide information on construction processes, timelines, and pricing structures.
  • Assist customers with quotes, contracts, and project updates.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Collaborate with project managers and construction teams to provide updates and clarify customer needs.
  • Stay informed about industry trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and possess a strong commitment to customer service. As a customer service representative, you will engage with clients in Slovak, providing support and information related to biotechnology products and services.


Key Responsibilities

  • Handle customer inquiries related to biotechnology products, services, and research via phone, email, and chat in Slovak.
  • Provide accurate information on product specifications, usage guidelines, and safety protocols.
  • Assist clients with order processing, account management, and troubleshooting issues.
  • Resolve customer complaints and technical queries promptly while ensuring customer satisfaction.
  • Document all interactions in our CRM system to maintain comprehensive customer records.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about industry developments and company offerings to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about travel and aviation services. As a customer service representative, you will assist customers in Slovak, providing them with essential information and support regarding their travel needs and aviation queries.


Key Responsibilities

  • Manage customer inquiries related to flights, reservations, and airport services via phone, email, and chat in Slovak.
  • Assist customers with booking processes, schedule changes, and cancellations.
  • Provide information about airline policies, baggage allowances, and travel regulations.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with operational teams to provide accurate travel information and updates.
  • Stay informed about aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for cars and exceptional customer service skills. As a representative, you will assist customers with their automotive inquiries, ensuring they receive timely and accurate information while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Slovak.
  • Provide detailed information about vehicle specifications, warranty details, and product availability.
  • Assist customers with service appointments, order tracking, and complaint resolution.
  • Document all customer interactions accurately in the CRM system for follow-up and reporting.
  • Collaborate with technical and sales teams to address customer needs and enhance satisfaction.
  • Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements

Job Skills

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Dutch Speaking Content Moderator In Sofia, Bulgaria - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is seeking a Dutch Speaking Content Moderator to join our team in Sofia, Bulgaria! This exciting opportunity comes with a fully paid relocation package, allowing you to experience the rich culture and vibrant lifestyle of Sofia while contributing to a safe and positive online environment. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content, ensuring it aligns with our community standards and guidelines for our Dutch-speaking audience.


Key Responsibilities

  • Moderate and evaluate user-generated content in Dutch to ensure it adheres to community guidelines.
  • Accurately assess and classify content in accordance with established moderation policies.
  • Identify and report inappropriate content or violations to the appropriate teams.
  • Provide actionable insights regarding content trends and user engagement to improve moderation effectiveness.
  • Collaborate with team members to enhance moderation processes and strategies.
  • Stay informed on company policies related to content moderation and community management.

Requirements

Job Skills

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Dutch Speaking Content Moderator In Athens, Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Content Moderator to join our team in Athens, Greece! This role includes a fully paid relocation package, allowing you to explore the rich history and vibrant culture of Athens while working to create a safe online environment. As a Content Moderator, you'll be responsible for reviewing and moderating user-generated content to ensure it meets our community standards and guidelines.


Key Responsibilities

  • Moderate and evaluate user-generated content in Dutch to ensure compliance with community guidelines.
  • Accurate classification of content based on established moderation policies.
  • Identify and report inappropriate content or violations to the appropriate teams.
  • Provide insights into content trends and user interactions to enhance moderation strategies.
  • Collaborate with team members to improve moderation processes and practices.
  • Stay informed about company policies related to content moderation and community engagement.

Requirements

Job Skills

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Czech Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to present a unique opportunity for Czech Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have an interest in transportation solutions, this role is perfect for you. You will be the first point of contact for our clients, assisting them effectively while communicating in Czech.


Key Responsibilities

  • Respond to customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Czech.
  • Provide detailed information regarding shipping options, pricing, and delivery timelines.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Handle customer complaints and issues promptly, maintaining high standards of service.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with internal teams to ensure smooth operations and timely customer updates.
  • Stay informed about transportation industry trends and service updates to provide accurate information to customers.

Requirements

Job Skills

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