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Nordic Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Nordic Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals with a passion for customer service and a keen interest in logistics solutions. As a representative, you will assist clients in navigating their logistics needs, ensuring a smooth and efficient experience while communicating effectively in Nordic languages.


Key Responsibilities

  • Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and delivery options via phone, email, and chat in Nordic languages.
  • Provide information on service availability, pricing, and compliance with shipping regulations.
  • Assist customers with booking processes, changes, and any required documentation.
  • Resolve customer issues and complaints promptly, ensuring a high level of satisfaction.
  • Accurately document customer interactions in our CRM system for future reference and follow-up.
  • Collaborate with internal teams and partners to provide accurate and timely information.
  • Stay informed about industry trends, updates, and operational changes related to logistics and supply chain management.

Requirements

Job Skills

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Nordic Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Aviation industry. If you have a passion for travel and aviation, along with a strong commitment to customer service, this role is tailored for you. As a member of our customer service team, you will assist customers with their inquiries and ensure they have a smooth and enjoyable experience in their travel endeavors.


Key Responsibilities

  • Manage customer inquiries related to aviation services, bookings, and flight information via phone, email, and chat in Nordic languages.
  • Provide real-time assistance regarding flight schedules, delays, cancellations, and travel regulations.
  • Assist customers with the booking process, changes, and cancellations effectively.
  • Resolve any issues or complaints promptly to enhance customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for future reference.
  • Collaborate with operational teams to provide customers with the most updated information.
  • Stay informed about aviation industry trends and company updates to provide valuable insights to customers.

Requirements

Job Skills

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Nordic Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the automotive industry. This position is ideal for individuals who are passionate about cars and customer service. In this role, you will assist customers with various inquiries while providing outstanding service in Nordic languages.


Key Responsibilities

  • Manage customer inquiries related to automotive products and services via phone, email, and live chat in Nordic languages.
  • Provide guidance on vehicle specifications, pricing, and availability.
  • Assist customers with the booking process for services, test drives, and vehicle purchases.
  • Resolve customer complaints and technical issues courteously and effectively.
  • Maintain accurate records of customer interactions in the CRM system for future reference.
  • Collaborate with sales and service teams to provide seamless customer experiences.
  • Stay informed about industry trends and automotive developments to deliver knowledgeable support.

Requirements

Job Skills

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French Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and possess a keen interest in transportation solutions, this role is ideal for you. You will be instrumental in assisting customers with their transportation needs while delivering exceptional service in French.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in French.
  • Provide information on shipping options, expected delivery times, and service regulations.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide real-time information to customers.
  • Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Job Skills

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Portuguese Speaking Customer Service For Leading Online Travel Platform

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading online travel platform. If you are passionate about travel and committed to providing exceptional customer support, this position is ideally suited for you. In this role, you will assist customers in navigating their travel options and experiences, all while delivering outstanding service in Portuguese.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and itineraries via phone, email, and live chat in Portuguese.
  • Provide detailed information on travel options, pricing, and promotional offers available on the platform.
  • Assist customers with booking processes, changes, cancellations, and special requests.
  • Resolve customer issues and complaints professionally and effectively, ensuring satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with travel suppliers and partners to ensure smooth service delivery.
  • Stay informed about industry trends, travel restrictions, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Lithuanian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Lithuanian Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for automobiles and customer service excellence. As a representative, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive top-notch support in Lithuanian.


Key Responsibilities

  • Handle customer inquiries about automotive products, services, and warranties via phone, email, and chat in Lithuanian.
  • Provide accurate information on vehicle specifications, pricing, and available services.
  • Assist customers with the booking of service appointments, test drives, and other automotive-related requests.
  • Resolve customer complaints and issues in a professional and effective manner.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Work closely with sales and service teams to ensure customer needs are met.
  • Stay informed about automotive trends and product updates to provide knowledgeable assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Serbian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This is an excellent opportunity for individuals who are passionate about travel and customer service. In this role, you will assist customers with their inquiries regarding travel accommodations, bookings, and tourism services, all while delivering exemplary service in Serbian.


Key Responsibilities

  • Manage customer inquiries related to hotel bookings, travel itineraries, and local attractions via phone, email, and chat in Serbian.
  • Provide information on available services, promotions, and travel policies to enhance the customer experience.
  • Assist customers with booking modifications, cancellations, and special requests with a friendly demeanor.
  • Address and resolve customer complaints efficiently to ensure high levels of satisfaction.
  • Document customer interactions accurately in our CRM system for effective follow-up and record-keeping.
  • Collaborate with partners in the hospitality and travel sectors to ensure a seamless customer journey.
  • Stay informed about industry trends and company offerings to provide customers with accurate and up-to-date information.

Requirements

Job Skills

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Spanish Speaking Customer Advisor for Airbnb - Athens, Greece

posted by: spj_bot

Join Mercier Consultancy MD as a Spanish Speaking Customer Advisor for Airbnb in Athens, Greece! We are looking for passionate and dynamic individuals who can provide exceptional customer service to Airbnb users in the Spanish-speaking community. In this role, you will assist customers in navigating their Airbnb experiences, addressing inquiries, and resolving any issues they may encounter.


Key Responsibilities

  • Provide outstanding customer support to Spanish-speaking Airbnb users via phone, email, and chat.
  • Assist customers with booking inquiries, cancellations, and modifications while ensuring a smooth experience.
  • Resolve customer complaints and issues effectively with a focus on customer satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with internal teams to address inquiries and improve service delivery.
  • Stay informed about Airbnb policies, services, and industry trends to offer relevant assistance.

Requirements

Job Skills

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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about providing top-notch customer service while navigating the dynamic logistics environment. In this position, you will engage with customers in Slovak, helping them with their inquiries and ensuring smooth operations within the supply chain.


Key Responsibilities

  • Respond to customer inquiries regarding logistics services, delivery schedules, and supply chain processes via phone, email, and chat in Slovak.
  • Provide clear information about freight options, pricing, and service terms.
  • Assist customers with shipment tracking, booking requests, and managing logistics operations.
  • Resolve any issues or complaints promptly and ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide customers with timely and accurate information.
  • Stay informed on logistics trends and service updates to assist customers effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about customer service and logistics solutions. As a representative, you will assist clients with their inquiries and ensure a seamless service experience in Latvian.


Key Responsibilities

  • Manage customer inquiries related to logistics and supply chain services, including shipping, tracking, and order management via phone, email, and chat in Latvian.
  • Provide accurate information about service offerings, pricing, and delivery timelines to customers.
  • Assist customers with the booking process, modifications, and cancellations of logistics services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Document all customer interactions and maintain detailed records in the CRM system.
  • Collaborate with internal teams to ensure efficient service delivery and address customer needs effectively.
  • Stay updated on industry trends and company offerings to provide the best support to customers.

Requirements

Job Skills

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