Mercier Consultancy MD is excited to announce an opening for a Croatian Speaking Liaison for Hotel Bookings! This role offers the opportunity to work in stunning Greece, with a paid relocation package included. As a liaison, you will facilitate hotel bookings for Croatian-speaking clients, ensuring exceptional service and effective communication throughout the booking process.

Key Responsibilities

• Assist Croatian-speaking clients with their hotel reservations through various platforms including phone, email, and chat.
• Provide comprehensive information regarding hotel options, rates, amenities, and local attractions tailored to the client's needs.
• Accurately process reservation requests while confirming all details directly with the client to prevent misunderstandings.
• Address customer inquiries and resolve booking issues promptly and professionally.
• Maintain detailed records of client interactions and reservation details using our CRM system.
• Stay informed about current trends in the hospitality industry to better serve clients.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Croatian Speaking Hotel Reservations Agent! This exciting position allows you to work in beautiful Greece, with paid relocation assistance included. In this role, you will assist Croatian-speaking clients in booking their ideal hotel accommodations while providing exemplary customer service.

Key Responsibilities

• Engage with Croatian-speaking clients through phone, email, and chat to facilitate hotel reservations.
• Provide detailed information on hotel options, rates, amenities, and local attractions to help clients make informed decisions.
• Accurately process reservation requests and confirm all relevant details with clients.
• Address any inquiries or issues related to bookings promptly and professionally to ensure customer satisfaction.
• Maintain accurate records of client interactions and reservation details in our CRM system.
• Stay informed about industry trends and hotel offerings to provide the best recommendations to clients.

Requirements

Mercier Consultancy MD invites you to apply for the position of Bilingual Hotel Booking Specialist (Dutch), where you’ll enjoy the freedom of remote work from the beautiful landscapes of Greece! In this role, you will be responsible for assisting clients with their hotel reservations, ensuring a smooth and enjoyable booking experience.

Key Responsibilities

• Support Dutch-speaking clients with hotel booking inquiries and reservations through various communication channels, including phone, email, and chat.
• Provide detailed information about hotel options, amenities, and pricing to help clients make informed decisions.
• Process bookings accurately, ensuring all client preferences are correctly captured and confirmed.
• Handle customer issues or inquiries with professionalism and efficiency, aiming for a high level of client satisfaction.
• Maintain accurate records of client interactions and bookings in our CRM system.
• Stay updated on hotel trends, properties, and offers to provide clients with the best options available.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Exmouth Dive & Whalesharks Ningaloo is proud to deliver unforgettable marine experiences on the pristine Ningaloo Reef in Exmouth, Western Australia. Our tours help guests reconnect with nature through guided wildlife cruises, snorkelling adventures and scuba diving. With two wildlife interaction licences, we offer the rare opportunity to swim with Whale Sharks and Humpback Whales.

Our passionate, fully qualified team ensures safe, respectful encounters while showcasing the natural beauty of Western Australia’s North West Cape.

Operating from February/March to October/November, we experience - and share - all seasons of the Ningaloo Reef.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other. 

Join Mercier Consultancy MD as a Dutch Speaking Customer Support Representative for Booking.com, where we offer fully paid relocation to beautiful Greece! This exciting opportunity allows you to assist Dutch-speaking customers with their travel bookings and inquiries, ensuring a seamless and enjoyable experience as they explore the world. If you are passionate about travel and customer service, we want you on our team!

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and travel-related questions, delivering accurate and helpful information.
• Resolve issues and complaints efficiently to ensure high levels of customer satisfaction.
• Maintain detailed records of customer interactions and document feedback in our CRM system.
• Collaborate closely with various teams to enhance customer service and streamline processes.
• Stay updated on booking processes, policies, and industry trends to provide informed assistance.

Requirements

About Us

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 225 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

The Account Executive (AE) role in Zyte is considered a business critical position.  It’s this cohort of the sales organisation that drives new business acquisition and top-line revenue growth.  The Sales team are highly target oriented, tasked with achieving monthly and quarterly booking and invoice objectives, while also strategically driving growth in areas dictated by strategic business needs.

Are you...

Ready to take on a new challenge and sit at the helm of an exciting new opportunity?

Hungry to win?

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.

Key Responsibilities

• Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Document customer interactions and issues in our CRM system for accurate tracking.
• Work collaboratively with other teams to escalate and solve more complex problems.
• Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives for Booking.com. This position allows you the flexibility to work remotely from Greece, providing you with a perfect work-life balance. If you are passionate about travel and customer service, this role is ideal for you! As a representative, you will assist customers with their booking inquiries and ensure a smooth travel experience.

Key Responsibilities

• Manage customer inquiries regarding reservations, bookings, and travel services via phone, email, and chat in French.
• Provide exceptional service by addressing customer concerns and ensuring satisfaction during their travel planning process.
• Assist customers with changes, cancellations, and providing information on available properties and services.
• Document all customer interactions accurately in the CRM system.
• Collaborate with team members to resolve issues and enhance customer experience.
• Stay informed about current promotions, new offerings, and industry trends to provide the best service.

Requirements