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Latvian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Latvian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position offers an exciting opportunity for those who are passionate about travel and customer service. In this role, you will support clients by providing tailored assistance, helping them make the most of their hospitality experience, and ensuring their inquiries are handled with care and professionalism.


Key Responsibilities

  • Assist customers with inquiries regarding travel bookings, accommodations, and tourism services in Latvian via phone, email, and chat.
  • Provide detailed information about destinations, activities, and hospitality options.
  • Handle booking modifications, cancellations, and special requests efficiently.
  • Resolve customer problems and complaints promptly while maintaining a positive attitude.
  • Document customer interactions accurately in the CRM system for follow-up and service improvement.
  • Work collaboratively with hotel partners and tour operators to ensure seamless service delivery.
  • Stay informed about local attractions, events, and hospitality trends to provide insightful recommendations.

Requirements

Job Skills

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Latvian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Automotive industry. If you are passionate about automobiles and committed to providing outstanding customer support, this role is perfect for you. You will assist customers with their inquiries related to automotive products and services, ensuring they receive exceptional assistance in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding automotive services, vehicle specifications, and maintenance via phone, email, and chat in Latvian.
  • Assist customers with booking appointments for services, repairs, and other automotive needs.
  • Provide information on product features, promotions, and financing options available.
  • Resolve customer complaints and technical issues promptly and effectively.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical and sales teams to enhance the customer experience.
  • Stay informed about industry trends and new automotive products to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For Leading Online Travel Platform

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading online travel platform. This role is perfect for enthusiastic individuals who are passionate about travel and customer service. As a representative, you will assist customers with their travel inquiries, bookings, and issues, ensuring a seamless and enjoyable experience as they plan their journeys.


Key Responsibilities

  • Handle customer inquiries related to travel bookings, itineraries, and service questions via phone, email, and live chat in Dutch.
  • Provide guidance on travel destinations, accommodation options, and special deals.
  • Assist customers with booking modifications, cancellations, and troubleshooting issues.
  • Document customer interactions accurately and efficiently in the CRM system.
  • Collaborate with internal teams to resolve customer issues and enhance service quality.
  • Stay updated on travel industry trends and promotions to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service For Global Family Entertainment Company

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Dutch Speaking Customer Service Representatives for a Global Family Entertainment Company. This is an exciting opportunity for individuals who have a passion for entertainment and are committed to providing exceptional service to families and patrons. In this role, you will assist customers in navigating their entertainment options while creating memorable experiences for them.


Key Responsibilities

  • Manage customer inquiries regarding entertainment options, reservations, and services via phone, email, and chat in Dutch.
  • Provide accurate information about attractions, events, ticketing, and promotions.
  • Assist customers with booking, changes, and cancellations of reservations.
  • Resolve customer issues and complaints with professionalism and empathy.
  • Document all customer interactions thoroughly to maintain accurate records.
  • Collaborate with various teams to enhance the customer experience and provide timely solutions.
  • Stay updated on company offerings and policies to provide relevant support.

Requirements

Job Skills

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Dutch Speaking Customer Service For A Global Logistics Provider

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives with a leading global logistics provider. This role is perfect for individuals who have a passion for logistics and customer support. As a customer service representative, you will assist clients in navigating their logistics needs, ensuring an outstanding service experience in Dutch.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and pricing via phone, email, and chat in Dutch.
  • Provide information on shipping options, delivery schedules, and customs regulations.
  • Assist customers with booking logistics services, changes, and cancellations.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction and maintaining a positive relationship.
  • Document all customer interactions accurately in the CRM system for tracking and reporting purposes.
  • Collaborate with operational teams to provide customers with real-time updates and solutions.
  • Stay informed about the logistics industry and company services to better assist customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Swedish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is perfect for individuals who are passionate about delivering exceptional customer service and have a keen interest in logistics operations. As a representative, you will assist clients in addressing their inquiries and navigating logistical challenges while communicating effectively in Swedish.


Key Responsibilities

  • Handle customer inquiries regarding logistics services, shipment tracking, and supply chain operations via phone, email, and live chat in Swedish.
  • Provide accurate information on shipping options, service timelines, and industry regulations.
  • Assist customers with booking processes and resolving service-related issues.
  • Document customer interactions and maintain detailed records in the CRM system.
  • Collaborate with operational teams to ensure timely communication and resolution of inquiries.
  • Stay updated on industry trends and best practices to better assist customers.

Requirements

Job Skills

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Swedish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about aviation and dedicated to providing outstanding customer service. You will play a vital role in assisting customers with their inquiries, ensuring smooth travel experiences while communicating effectively in Swedish.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, schedules, and services via phone, email, and live chat in Swedish.
  • Provide information about ticket options, fare rules, and travel regulations.
  • Assist customers with booking changes, cancellations, and special requests.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with operational teams to provide real-time updates and information to customers.
  • Stay informed about industry trends and service offerings to deliver accurate assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you are passionate about travel and dedicated to providing exceptional customer service, this position is perfect for you. In this role, you will assist travelers with their inquiries, bookings, and provide support to ensure a memorable experience.


Key Responsibilities

  • Handle customer inquiries regarding hotel reservations, travel packages, and tourism information via phone, email, and chat in Polish.
  • Assist customers with booking processes and provide recommendations for accommodations and activities.
  • Resolve customer issues and complaints efficiently to enhance customer satisfaction.
  • Keep accurate records of customer interactions and document any changes or updates in our CRM system.
  • Collaborate with hospitality partners to provide timely and accurate services to customers.
  • Stay informed about travel trends, local attractions, and company offerings to provide informed support.

Requirements

Job Skills

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Spanish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Spanish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This exciting position is ideal for individuals who are passionate about travel and hospitality, and who strive to provide guests with exceptional service. In this role, you will assist customers in Spanish, helping them navigate their inquiries and ensuring a memorable experience.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and tourism services through phone, email, and live chat in Spanish.
  • Provide information on local attractions, amenities, and travel itineraries.
  • Assist customers with booking modifications, cancellations, and special requests.
  • Resolve customer concerns with urgency and attention to detail to ensure ultimate satisfaction.
  • Accurately document customer interactions in the CRM system for future reference.
  • Collaborate with sales and operational teams to enhance service delivery.
  • Stay updated on industry trends and company offerings to provide the best recommendations to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are passionate about travel and customer service. You will have the chance to assist guests and clients with their inquiries, providing them with memorable experiences and exceptional service in Italian.


Key Responsibilities

  • Provide outstanding customer service by responding to inquiries about travel arrangements, accommodations, and local attractions via phone, email, and chat in Italian.
  • Assist customers with booking processes, reservations, and itinerary planning.
  • Resolve any issues or concerns related to hospitality and tourism services promptly and efficiently.
  • Document customer interactions accurately and follow up to ensure satisfaction.
  • Collaborate with vendors and suppliers to enhance service delivery and customer experience.
  • Stay updated on industry trends, travel regulations, and promotional offers to provide relevant information to customers.

Requirements

Job Skills

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