Mercier Consultancy MD is delighted to present a fantastic opportunity for Dutch Speaking Customer Service Representatives for Booking.com, with the exciting prospect of working in beautiful Greece. This role is perfect for individuals who have a passion for travel and customer service. As a representative, you will assist customers in Dutch, providing them with the best support and information related to their travel bookings.

Key Responsibilities

• Manage customer inquiries regarding bookings, cancellations, and travel-related questions via phone, email, and chat in Dutch.
• Provide detailed information about accommodations, services, and promotions available on Booking.com.
• Assist customers in resolving issues related to their travel plans and provide solutions in a timely manner.
• Effectively handle customer complaints, ensuring a positive and satisfactory experience.
• Document all customer interactions in the CRM system for quality assurance and follow-up.
• Collaborate closely with internal teams to enhance service delivery and optimize customer experience.
• Stay updated on travel trends, destinations, and Booking.com policies to offer accurate assistance.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com. In this role, you will engage with customers in Croatian, providing exceptional support and assistance with their travel and accommodation inquiries. This position is perfect for individuals who are passionate about travel and dedicated to ensuring an outstanding customer experience.

Key Responsibilities

• Manage customer inquiries related to bookings, cancellations, and accommodation services via phone, email, and chat in Croatian.
• Provide accurate information regarding properties, amenities, and travel tips to enhance customer experiences.
• Assist customers with troubleshooting issues related to their bookings and ensure prompt resolutions.
• Handle complaints and feedback professionally, striving to exceed customer expectations.
• Document all customer interactions accurately in the CRM system for effective record-keeping.
• Collaborate with the internal team to improve service delivery and address customer needs effectively.
• Stay informed about travel trends and Booking.com services to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opportunity for a Croatian Speaking Customer Care Representative for a leading Travel Company! This engaging role allows you to work in the beautiful setting of Greece while assisting Croatian-speaking clients with their travel needs. If you have a passion for travel and delivering outstanding customer service, this could be the perfect position for you!

Key Responsibilities

• Provide excellent customer support in Croatian via phone, email, and live chat for travel inquiries, bookings, and arrangements.
• Assist customers with information regarding travel packages, itineraries, modifications, and cancellations.
• Collaborate with internal teams to resolve customer issues and enhance the overall customer experience.
• Document customer interactions and maintain accurate records in our CRM system.
• Gather customer feedback to identify trends and suggest improvements for service delivery.
• Stay informed about travel regulations, industry trends, and our product offerings to provide informed support to customers.

Requirements

If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply today!

Majestic scenery. Extraordinary wildlife. And an escape unlike any other. It’s all in a typical day’s work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands.

At SeaLink, we believe in connection and teamwork. People come and stay at SeaLink – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal.

When you join the SeaLink team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family.

We have an exciting opportunity for a customer driven enthusiast to join our Customer Care Team based at Half Moon Bay, in providing support to the Team Leader and exceptional customer service to our customers.

This position operates on a rolling roster, across 4 days per week. Start times for this role can be as early as 4.45am and go through until 6pm.

Key Accountabilities include:

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for a German Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. This role is perfect for those who have a passion for customer service and wish to assist German-speaking clients with their travel and booking needs.

Responsibilities

• Provide exceptional support to customers in German through multiple communication channels, including phone, email, and live chat.
• Assist clients with the booking process, including making, modifying, and canceling reservations as needed.
• Troubleshoot any issues related to bookings and offer effective solutions to ensure customer satisfaction.
• Document all customer interactions accurately in the CRM system for quality assurance and service improvement.
• Work collaboratively with internal teams to resolve complex customer issues in a timely manner.
• Keep up-to-date with company policies, travel offerings, and promotions to share accurate information with customers.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, with the exciting option of paid relocation to the beautiful country of Greece. This role is tailored for those who are enthusiastic about customer service and are eager to assist French-speaking clients with their travel and booking inquiries, ensuring a pleasant and seamless experience.

Responsibilities

• Provide exceptional customer support to French-speaking clients through various channels including phone, email, and live chat.
• Assist customers with the booking process, including making, modifying, and canceling reservations.
• Troubleshoot any booking-related issues and offer effective solutions to enhance customer satisfaction.
• Ensure accurate documentation of all customer interactions in the CRM system for ongoing support and improvement.
• Work collaboratively with other departments to resolve complex customer issues promptly.
• Stay informed on company services, policies, and promotions to provide accurate advice and information to customers.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Care Representative for Expedia and enjoy a rewarding career opportunity while working in beautiful Greece, with fully paid relocation provided! In this exciting role, you'll assist customers in planning their travel experiences with Expedia, leveraging your language skills to deliver exceptional support and service.

Key Responsibilities

• Provide outstanding customer support in Dutch via phone, email, and chat for all inquiries related to Expedia services.
• Assist customers with booking accommodations, flights, and travel packages, ensuring a smooth reservation process.
• Handle inquiries regarding changes, cancellations, and travel itineraries with professionalism and expert knowledge.
• Collaborate with internal teams to resolve customer issues and enhance the overall travel experience.
• Document customer interactions accurately in our CRM system and follow up on outstanding questions or issues.
• Gather feedback from customers to identify trends and suggest improvements to our service offerings.
• Stay informed about Expedia's promotions, services, and policies in order to provide timely and accurate information to customers.

Requirements

Mercier Consultancy MD is excited to present an amazing opportunity for a Dutch Speaking Customer Service Agent for Booking.com, featuring paid relocation to the vibrant country of Greece. In this role, you will be essential in providing top-notch customer service to Dutch-speaking clients, helping them with their travel and booking needs to ensure an outstanding experience.

Responsibilities

• Assist customers in Dutch through various communication channels, including phone, email, and live chat, resolving their inquiries and concerns.
• Guide clients through the booking process, including making, modifying, and canceling their reservations as needed.
• Troubleshoot any issues related to bookings, providing effective and timely solutions to ensure customer satisfaction.
• Maintain accurate documentation of customer interactions in the CRM system for quality assurance and service improvement.
• Collaborate with other teams to quickly resolve complex customer issues and ensure a high level of service.
• Stay updated on company policies, promotions, and travel offerings to share accurate and helpful information with clients.

Requirements

Mercier Consultancy MD is delighted to announce an exceptional opportunity for a Danish Speaking Customer Service Agent for Booking.com, including paid relocation to the beautiful country of Greece. This role is ideal for individuals who are passionate about customer service and eager to assist Danish-speaking clients with their travel and booking inquiries.

Responsibilities

• Provide assistance to customers in Danish through various communication channels, including phone, email, and live chat.
• Guide clients through the booking process, including making, modifying, and canceling reservations.
• Troubleshoot and resolve any issues related to bookings to ensure a seamless customer experience.
• Record all customer interactions in the CRM system to ensure detailed and accurate documentation.
• Collaborate with internal teams to address complex issues quickly and ensure customer satisfaction.
• Stay informed about company products, policies, and promotions to provide the most accurate support.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the beautiful Greece. In this critical role, you will be responsible for providing exceptional customer support to Croatian-speaking clients, assisting them with their travel and booking needs for a hassle-free experience.

Responsibilities

• Assist Croatian-speaking customers via phone, email, and live chat, addressing their inquiries and providing guidance.
• Manage the booking process, including modifications and cancellations, ensuring a smooth experience for clients.
• Troubleshoot issues related to bookings and provide effective solutions to enhance customer satisfaction.
• Maintain accurate records of customer interactions and feedback in the CRM system for quality assurance.
• Collaborate with other teams to resolve complex customer issues swiftly and efficiently.
• Stay informed about company products, policies, and promotions to offer accurate information to customers.

Requirements