Mercier Consultancy MD is on the lookout for a passionate Dutch Support Agent to join our dynamic team, dedicated to our online travel platform. This remote position allows you to work from Greece, offering a fantastic opportunity for those enthusiastic about travel and providing excellent customer service. In this role, you will be at the forefront of assisting our Dutch-speaking customers, ensuring they enjoy a smooth and hassle-free experience with our services.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through phone, email, and live chat channels.
• Help customers with inquiries related to their bookings, travel plans, and our platform's services.
• Efficiently handle and resolve customer complaints to enhance satisfaction.
• Record customer interactions and any issues in our CRM system for effective tracking and resolution.
• Collaborate with other teams to address and escalate complex issues when necessary.
• Keep abreast of travel regulations, promotions, and platform updates to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives for Booking.com, with the flexibility to work remotely from Greece. If you have a passion for travel and customer service, this position is perfect for you! As a customer service representative, you will assist travelers with their booking inquiries and ensure they have a seamless experience while exploring the globe.

Key Responsibilities

• Respond to customer inquiries regarding bookings, cancellations, and travel-related questions via phone, email, and chat in Czech.
• Provide information on accommodation options, pricing, and promotions available on Booking.com.
• Assist customers in resolving issues related to their bookings and ensure a high level of satisfaction.
• Document interactions accurately and maintain customer records in the CRM system.
• Collaborate with other departments to ensure effective service delivery and resolution of customer queries.
• Stay informed about industry trends and updates related to Booking.com services.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience.

Key Responsibilities

• Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian.
• Guide customers in selecting suitable accommodations and travel options based on their preferences.
• Resolve any issues or complaints efficiently, ensuring a positive customer experience.
• Document all customer interactions accurately within the CRM system.
• Collaborate with other departments to enhance service quality and operational efficiency.
• Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a prominent transportation company in Greece. This role is ideal for individuals who are passionate about travel and transportation, and who enjoy providing top-notch customer service. In this position, you will assist Italian-speaking customers with their travel inquiries and logistics needs, ensuring a smooth and enjoyable experience.

Key Responsibilities

• Respond to customer inquiries regarding transportation services, schedules, and reservations via phone, email, and chat in Italian.
• Assist customers with booking processes, changes to reservations, and cancellation policies.
• Provide accurate information about routes, pricing, and service options.
• Resolve customer complaints and concerns professionally and promptly.
• Document all customer interactions effectively in the CRM system.
• Collaborate with operational teams to ensure optimal service delivery.
• Stay updated on transportation regulations and company policies to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for Booking.com, tailored for individuals based in Greece. This role is perfect for those who are passionate about travel and hospitality and are committed to providing outstanding customer service. As a customer service representative, you will assist clients in German, addressing inquiries and ensuring a seamless booking experience.

Key Responsibilities

• Handle customer inquiries related to bookings, accommodations, and travel plans via phone, email, and chat in German.
• Provide customers with clear information regarding reservation details, pricing, and availability.
• Assist customers in making new bookings, modifying existing reservations, and resolving any issues they may encounter.
• Effectively manage customer complaints or concerns, ensuring high levels of satisfaction and loyalty.
• Accurately document all customer interactions and feedback in the CRM system.
• Stay updated on the latest services, promotions, and policies related to Booking.com to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives working with Booking.com, fully remote from Greece. This position is perfect for individuals who are passionate about travel and dedicated to providing exceptional customer support in the hospitality industry. In this role, you will assist customers with their booking inquiries, ensuring they receive the best possible service in Dutch.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and travel arrangements via phone, email, and chat in Dutch.
• Assist customers with navigating the Booking.com platform and resolving any issues they encounter.
• Provide detailed information on accommodations, services, and local attractions to enhance the customer experience.
• Resolve customer complaints and challenges efficiently, ensuring satisfaction.
• Document all customer interactions accurately in the Customer Relationship Management (CRM) system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Stay updated on company policies and travel industry trends to provide accurate assistance.

Requirements

Ищем тебя – да, именно тебя 🚀  для нового проекта клиентской поддержки, который запустится в 2026 году. Но зачем ждать, если можно начать знакомство уже сейчас?

SupportYourApp – международная Support-as-a-Service компания, предоставляющая услуги технической и клиентской поддержки растущим компаниям по всему миру. Мы работаем с клиентами из более чем 30 стран и оказываем поддержку на 60 языках.

В SupportYourApp мы ценим тех, кто хочет больше, чем просто выполнение задач. Мы открыты к сотрудничеству с людьми, которые хотят менять и меняться, расти и вдохновлять других. Если хочешь быть среди тех, кто закладывает фундамент чего-то большого – этот момент для тебя!

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Что ты будешь делать:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Mercier Consultancy MD is thrilled to offer a wonderful opportunity for German Speaking Customer Service Representatives for Booking.com in a remote setting in Greece. This position is perfect for enthusiastic individuals who thrive in a customer-focused environment and are keen to support travelers with their booking needs. You will be a part of a dynamic team dedicated to providing exceptional service to customers in the German-speaking market.

Key Responsibilities

• Assist customers with inquiries related to bookings, cancellations, and modifications via phone, email, and chat in German.
• Provide accurate information about accommodations, services, and local attractions.
• Resolve customer complaints and issues promptly and professionally to ensure a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with various departments to ensure seamless communication and service delivery.
• Stay updated on Booking.com products and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Slovak Speaking Customer Service Representatives for Booking.com, with the flexibility of remote work from Greece. This role is ideal for individuals who enjoy travel and are enthusiastic about helping customers navigate their travel bookings. As a customer service representative, you will assist clients in Slovak, providing support and guidance for their accommodation needs.

Key Responsibilities

• Assist customers with inquiries related to hotel bookings, cancellations, and modifications via phone, email, and chat in Slovak.
• Provide detailed information about properties, amenities, and special offers to enhance the customer experience.
• Resolve booking issues and customer complaints effectively to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with various teams to facilitate smooth booking processes and address customer needs.
• Stay informed about industry trends and Booking.com policies to provide accurate information.

Requirements