Mercier Consultancy MD is seeking a dedicated Romanian Customer Support Travel Consultant to join our team in the vibrant city of Athens. In this role, you will assist Romanian-speaking clients in planning and booking their travel experiences, delivering exceptional customer service and travel solutions tailored to their needs.

Key Responsibilities

• Provide outstanding customer support to Romanian-speaking clients via phone, email, and chat, addressing their travel inquiries and booking needs.
• Offer expert advice on travel options, including destinations, accommodations, and travel packages.
• Create customized travel itineraries based on clients’ preferences and requirements to enhance their travel experience.
• Handle customer complaints or issues effectively, ensuring a positive resolution and high customer satisfaction.
• Document all customer interactions accurately in the CRM system to track inquiries and follow-ups.
• Stay informed about travel trends, new offerings, and best practices to provide informed recommendations to clients.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a German Client Consultant in the thriving tourism sector, with the flexibility to work remotely from the beautiful landscape of Greece. In this role, you will connect with German-speaking clients, helping them navigate their travel needs and preferences while delivering exceptional customer service.

As a key member of our team, you will utilize your expertise to provide personalized solutions, ensuring that each client has the best travel experience possible. If you have a passion for travel and client engagement, we want you!

Key Responsibilities:

• Engage with German-speaking clients to discuss their travel requirements and preferences.
• Provide detailed information about travel packages, destinations, and itineraries.
• Assist clients in planning and booking their travel arrangements, ensuring their satisfaction at every stage.
• Resolve any inquiries or issues promptly and effectively, maintaining a high level of customer satisfaction.
• Maintain accurate records of client interactions and preferences within our CRM system.
• Stay updated on travel trends and offerings to provide informed recommendations to clients.

Requirements

We are seeking a detail-oriented and motivated Staff Accountant to join our accounting team. The ideal candidate will have strong analytical skills, proficiency in Microsoft Excel, and hands-on experience preparing and booking journal entries. This role will support month-end close, reconciliations, and general ledger maintenance to ensure the accuracy of financial reporting.

Key Responsibilities:

• Record and post daily cash receipts
• Communication with customers regarding outstanding balances
• Prepare and record monthly journal entries, including accruals, prepaids, and reclassifications
• Prepare and complete monthly bank reconciliations
• Perform monthly credit card reconciliations and collect supporting receipts from cardholders
• Reconcile general ledger accounts and research variances as needed
• Maintain accurate and organized financial records in compliance with GAAP
• Assist with month-end and year-end closing processes
• Support preparation of financial statements and management reports
• Analyze financial data to identify trends or discrepancies
• Assist with audits by providing documentation and explanations as required
• Contribute to process improvements and efficiencies within the accounting function
• Perform ad hoc analysis and projects as assigned by management

Requirements

Are you a driven communicator who loves creating conversations, uncovering opportunities, and opening doors for a global SaaS/IoT product?

Keycafe is seeking an Outbound Sales Development Representative to engage potential customers across the United States and Canada, introducing them to the capabilities of the Keycafe SmartBox. You’ll be at the front line of the sales organization — generating pipeline, qualifying prospects, and setting up Account Executives for success.

If you’re motivated, confident on the phone, highly organized, and ready to grow your career in a fast-moving international sales team, this role is for you.

What You’ll Do

• Proactively reach out to targeted prospects via outbound calls, emails, and multi-channel outreach.
• Qualify leads, understand pain points, and schedule high-quality meetings for Account Executives.
• Manage and nurture early-stage opportunities from first contact through handoff.
• Clearly articulate Keycafe’s SmartBox value proposition and how it solves operational challenges.
• Consistently meet and exceed weekly/monthly outreach and booking quotas.
• Collaborate with sales and marketing to refine messaging, targeting, and outreach strategy.
• Maintain accurate activity tracking and lead notes in CRM systems.

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism company.

About Us

Our Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you!) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

 About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for a Dutch Speaking Hotel Reservations Advisor! This role allows you to work in the beautiful surroundings of Greece, with paid relocation support. As a vital member of our team, you will assist Dutch-speaking clients in securing their perfect hotel accommodations while delivering outstanding customer service.

Key Responsibilities

• Assist Dutch-speaking customers with hotel reservations via phone, email, and chat, ensuring a smooth and enjoyable booking process.
• Provide detailed information regarding hotel options, amenities, rates, and special promotions tailored to the client's needs.
• Process reservation requests accurately, verifying all details with the client to prevent any misunderstandings.
• Address client inquiries and resolve any issues related to hotel bookings with professionalism and dedication.
• Maintain accurate records of client interactions and reservation details within our CRM system.
• Stay up to date with the latest trends in the hospitality industry to provide informed recommendations to clients.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Customer Service Agent for Booking.com and experience the vibrant lifestyle in sunny Greece! This exciting opportunity allows you to immerse yourself in a dynamic work environment while helping Dutch-speaking customers with their travel needs and inquiries.

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat with inquiries related to their bookings, travel plans, and accommodation options.
• Provide expert guidance and support to enhance the customer experience and ensure all queries are addressed promptly.
• Handle complaints and troubleshoot issues with a focus on maintaining high customer satisfaction.
• Document interactions and feedback in the CRM system to track inquiries and service quality.
• Collaborate with team members to improve service efficiency and promote a customer-first environment.
• Stay informed about the latest offers, promotions, and travel trends to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Language Hospitality Reservations Agent! This exciting opportunity allows you to work in the stunning landscapes of Greece, with a full relocation package provided. As a Reservations Agent, you will play a crucial role in facilitating the hotel booking process for Dutch-speaking clients while delivering exceptional customer service.

Key Responsibilities

• Assist Dutch-speaking clients with their hospitality reservations via phone, email, and chat, ensuring a seamless booking experience.
• Provide detailed information about accommodations, amenities, and local attractions to help clients make informed choices.
• Accurately process reservation requests and confirm all details as per client requirements.
• Address and resolve any inquiries or issues related to hotel bookings with professionalism and care.
• Maintain up-to-date records of client interactions and bookings in the CRM system to ensure efficiency.
• Stay current on hospitality trends and amenities to offer clients the best options available.

Requirements

Join the vibrant team at Mercier Consultancy MD as a Dutch Language Hospitality Reservations Agent! This is a fantastic opportunity to move to Greece and embark on a rewarding career in the hospitality industry, complete with relocation assistance. In this role, you will help Dutch-speaking clients make their vacation dreams come true by providing top-notch reservation services.

Key Responsibilities

• Engage with Dutch-speaking clients through phone, email, and chat to facilitate their hospitality bookings.
• Offer expert knowledge on various accommodations, services, and local attractions to assist clients in making informed decisions.
• Handle reservation requests with accuracy, confirming all necessary details to ensure a smooth booking experience.
• Proactively address inquiries and resolve any issues that arise during the booking process with a focus on customer satisfaction.
• Keep detailed records of customer interactions and bookings in our CRM system.
• Stay informed about industry trends in hospitality to provide clients with the best options available.

Requirements