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French Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for a French Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning landscapes of Greece. In this engaging role, you will provide high-quality support to French-speaking customers, assisting them with travel bookings and inquiries to ensure a memorable experience.


Responsibilities

  • Respond to customer inquiries in French through multiple channels, including phone, email, and live chat.
  • Assist clients with booking processes, cancellations, and modifications, ensuring a seamless user experience.
  • Troubleshoot any issues related to reservations and provide timely solutions to enhance customer satisfaction.
  • Document and track customer interactions in the company’s CRM system for reference and quality assurance.
  • Collaborate with teams across the organization to resolve complex customer issues effectively.
  • Stay informed about promotions, services, and policies to offer accurate and helpful advice to customers.

Requirements

Job Skills

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Czech Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.


Responsibilities

  • Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
  • Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
  • Troubleshoot and resolve issues related to reservations promptly and efficiently.
  • Document and track customer interactions in the CRM system for reference and quality assurance.
  • Collaborate with teams within the organization to address complex customer concerns effectively.
  • Stay updated on company promotions, services, and policies to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply

Croatian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.


Responsibilities

  • Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
  • Assist clients in utilizing the Booking.com platform to maximize their travel experience.
  • Resolve issues related to reservations in a timely and effective manner.
  • Document all customer interactions and transactions in the CRM system to maintain accurate records.
  • Collaborate with other departments to ensure prompt resolutions to customer issues.
  • Stay updated on promotions, services, and policies to provide accurate information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
  • Provide customers with detailed information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, as well as any changes or cancellations required.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain organized records in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Job Skills

View the job post & apply

Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about travel and aviation services. As a customer service representative, you will assist customers in Slovak, providing them with essential information and support regarding their travel needs and aviation queries.


Key Responsibilities

  • Manage customer inquiries related to flights, reservations, and airport services via phone, email, and chat in Slovak.
  • Assist customers with booking processes, schedule changes, and cancellations.
  • Provide information about airline policies, baggage allowances, and travel regulations.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with operational teams to provide accurate travel information and updates.
  • Stay informed about aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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Czech Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an outstanding opportunity for Czech Speaking Customer Service Representatives in the Aviation industry. This role is designed for individuals who are passionate about travel and customer service excellence. You will be responsible for assisting customers with their inquiries related to aviation services while communicating effectively in Czech.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, cancellations, and travel information via phone, email, and chat in Czech.
  • Provide accurate information about flight schedules, baggage policies, and additional services.
  • Assist customers with the booking process, changes, and special requests.
  • Resolve customer issues and complaints promptly and courteously, ensuring high levels of satisfaction.
  • Document all interactions accurately in the CRM system for effective tracking and reporting.
  • Collaborate with operational teams to ensure seamless customer experiences and timely updates.
  • Stay informed about industry trends and company services to provide valuable assistance to customers.

Requirements

Job Skills

View the job post & apply

Polish Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a strong commitment to customer service and an interest in transportation solutions, this role is tailored for you. You will play a vital role in assisting customers with their transportation needs while providing exceptional service in Polish.


Key Responsibilities

  • Handle customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Polish.
  • Provide customers with information on shipping options, expected delivery times, and service regulations.
  • Assist with the booking process, including changes and cancellations of services.
  • Resolve issues or complaints promptly to ensure customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with operational teams to provide real-time information and support to customers.
  • Stay informed about transportation trends and service updates to better assist customers.

Requirements

Job Skills

View the job post & apply

Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who have a passion for helping others and providing outstanding customer support. As a representative in the healthcare sector, you will assist patients and families with inquiries regarding services, appointments, and health-related information, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and live chat in Polish.
  • Provide accurate information on healthcare policies, procedures, and available services.
  • Assist customers with booking, rescheduling, and cancelling appointments.
  • Resolve any issues or concerns promptly and ensure a positive patient experience.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare providers and administrative teams to enhance service delivery.
  • Stay informed about healthcare trends and company offerings to assist customers effectively.

Requirements

Job Skills

View the job post & apply

Polish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about travel and committed to providing excellent customer service. In this role, you will assist passengers and clients with inquiries regarding aviation services, ensuring a smooth and enjoyable experience.


Key Responsibilities

  • Manage customer inquiries related to airline services, bookings, flight schedules, and policies via phone, email, and live chat in Polish.
  • Provide information on ticket prices, travel regulations, and baggage handling processes.
  • Assist customers with the booking process, changes, cancellations, and special requests.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction and comfort.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with operational staff to provide customers with real-time updates and support.
  • Stay informed about aviation trends and service updates to enhance customer interaction.

Requirements

Job Skills

View the job post & apply

Nordic Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have a keen interest in transportation solutions, this role is tailored for you. You will play a pivotal role in assisting customers with their transportation inquiries while providing exceptional service in Nordic languages.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
  • Provide customers with information on shipping options, delivery timelines, and service regulations.
  • Assist customers with booking processes, changes, and cancellations of services.
  • Resolve any issues or complaints promptly, ensuring customer satisfaction.
  • Keep accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with operational teams to provide real-time information to customers.
  • Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Job Skills

View the job post & apply
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