Mercier Consultancy MD is seeking a dedicated Romanian Customer Support Travel Consultant to join our team in the vibrant city of Athens. In this role, you will assist Romanian-speaking clients in planning and booking their travel experiences, delivering exceptional customer service and travel solutions tailored to their needs.

Key Responsibilities

• Provide outstanding customer support to Romanian-speaking clients via phone, email, and chat, addressing their travel inquiries and booking needs.
• Offer expert advice on travel options, including destinations, accommodations, and travel packages.
• Create customized travel itineraries based on clients’ preferences and requirements to enhance their travel experience.
• Handle customer complaints or issues effectively, ensuring a positive resolution and high customer satisfaction.
• Document all customer interactions accurately in the CRM system to track inquiries and follow-ups.
• Stay informed about travel trends, new offerings, and best practices to provide informed recommendations to clients.

Requirements

Mercier Consultancy MD is pleased to offer a position for a Romanian Customer Support Representative in the vibrant city of Athens, Greece. This role is perfect for individuals who are passionate about customer service and are eager to support our Romanian-speaking clients in achieving their goals and resolving their inquiries.

Key Responsibilities

• Provide exceptional customer support to Romanian-speaking clients through various channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and policies with clarity and professionalism.
• Effectively manage and resolve customer complaints and issues to enhance customer satisfaction.
• Document all customer interactions accurately in our CRM system for ongoing improvements.
• Collaborate with team members to deliver comprehensive solutions and enhance service quality.
• Stay informed about company offerings, product updates, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for Romanian Speaking Customer Service Representatives to work with Booking.com while residing in Greece. This position is perfect for individuals who enjoy providing exceptional customer support in the travel and hospitality sector. As a representative, you will assist customers in Romanian, ensuring they have a seamless experience while booking their accommodations and managing their travel plans.

Key Responsibilities

• Handle customer inquiries related to bookings, cancellations, and accommodations via phone, email, and chat in Romanian.
• Provide information on property details, availability, and travel-related services.
• Assist customers with resolving issues related to their bookings and provide timely solutions.
• Maintain accurate records of customer interactions and manage follow-ups as needed.
• Collaborate with other team members to enhance customer satisfaction and service delivery.
• Stay updated on promotions, offers, and changes in the travel industry to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Romanian Speaking Customer Service Agent for Booking.com, which includes paid relocation to the stunning destination of Greece. In this pivotal role, you will deliver outstanding support to Romanian-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Respond to customer inquiries in Romanian via various communication channels, including phone, email, and live chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring all needs are met efficiently.
• Troubleshoot and resolve issues related to reservations promptly, providing exceptional customer service.
• Document customer interactions and feedback in the company’s CRM system for quality assurance and reporting.
• Collaborate with internal teams to address more complex customer issues as needed.
• Stay informed about company promotions, policies, and services to offer accurate information to customers.

Requirements

We are seeking an experienced and driven Senior Bid Writer with a proven track record in the nuclear industry to lead the development of high-quality, compelling bids and proposals. This role requires strong technical acumen, a strategic approach to bid structuring, and the ability to deliver under tight deadlines. Based in Romania, the successful candidate will work closely with cross-functional teams across engineering, commercial, and legal functions both locally and internationally.

Requirements

Key Responsibilities:

On behalf of our client we are recruiting for a Finance and Accounting Manager. They will lead and internalize the accounting and financial operations in Romania and other European locations. This role will be responsible for end-to-end accounting activities, tax compliance, financial reporting, and strategic support to management ensuring both operational efficiency and full regulatory compliance.

Accounting and Compliance

Our client is looking for a strategic and adaptable Communications & Client Relations Advisor to support the company’s growing presence in Europe. This individual will lead the development and execution of internal and external communication strategies, support stakeholder engagement efforts, and help strengthen the companies reputation across key markets. This role is ideal for a communications professional who thrives in a cross-cultural, multinational environment and can seamlessly align regional strategies with a global brand vision.

This role is Hybrid with four days in the office and one day from home.

Requirements

JOB DUTIES

· Develop and implement communication strategies to elevate the visibility and reputation across European markets

· Draft and localize press releases, media statements, and thought leadership content

· Build and maintain relationships with media, clients, and external stakeholders

· Monitor media coverage and prepare briefing materials for senior leadership

· Coordinate internal communication campaigns across European teams to drive alignment and engagement

· Support the creation of internal updates, newsletters, and leadership messaging

· Ensure all communications reflect the global voice, tone, and values

We are seeking a highly experienced and results-driven Business Development Director to lead and expand our presence in Romania’s nuclear energy sector. The role focuses on identifying new business opportunities, managing key partnerships, and driving growth in nuclear energy projects, including new build, decommissioning, and fuel cycle services.

Key Responsibilities

✅ Strategic Growth & Market Expansion:

• Develop and execute a business development strategy aligned with Romania’s nuclear energy goals.
• Identify and pursue new opportunities in nuclear power generation, small modular reactors (SMRs), and related technologies.
• Stay updated on regulatory and government policies impacting the Romanian nuclear sector.

✅ Partnerships & Stakeholder Engagement:

• Build and maintain relationships with government agencies, nuclear regulatory bodies (CNCAN), and energy companies (e.g., Nuclearelectrica).
• Work closely with technology providers, EPC contractors, and international partners to explore collaborations.
• Represent the company at industry conferences, government meetings, and networking events.

✅ Project & Contract Management:

Our client is looking for a strategic and adaptable Communications & Client Relations Advisor to support the company’s growing presence in Europe. This individual will lead the development and execution of internal and external communication strategies, support stakeholder engagement efforts, and help strengthen the companies reputation across key markets. This role is ideal for a communications professional who thrives in a cross-cultural, multinational environment and can seamlessly align regional strategies with a global brand vision.

This role is Hybrid with four days in the office and one day from home.

Requirements

JOB DUTIES

· Develop and implement communication strategies to elevate the visibility and reputation across European markets

· Draft and localize press releases, media statements, and thought leadership content

· Build and maintain relationships with media, clients, and external stakeholders

· Monitor media coverage and prepare briefing materials for senior leadership

· Coordinate internal communication campaigns across European teams to drive alignment and engagement

· Support the creation of internal updates, newsletters, and leadership messaging

· Ensure all communications reflect the global voice, tone, and values

On behalf of our client we are recruiting for a Finance and Accounting Manager. They will lead and internalize the accounting and financial operations in Romania and other European locations. This role will be responsible for end-to-end accounting activities, tax compliance, financial reporting, and strategic support to management ensuring both operational efficiency and full regulatory compliance.

Accounting and Compliance