Romanian Customer Support - Athens
posted by: spj_bot
Mercier Consultancy MD is pleased to offer a position for a Romanian Customer Support Representative in the vibrant city of Athens, Greece. This role is perfect for individuals who are passionate about customer service and are eager to support our Romanian-speaking clients in achieving their goals and resolving their inquiries.
Key Responsibilities
- Provide exceptional customer support to Romanian-speaking clients through various channels including phone, email, and chat.
- Respond to inquiries regarding products, services, and policies with clarity and professionalism.
- Effectively manage and resolve customer complaints and issues to enhance customer satisfaction.
- Document all customer interactions accurately in our CRM system for ongoing improvements.
- Collaborate with team members to deliver comprehensive solutions and enhance service quality.
- Stay informed about company offerings, product updates, and industry trends to provide informed support.
Requirements