Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business line of your own.

What You’ll Do

• Own a market — you will be focused on a specific industry based on your prior experience, and you’ll be responsible for growing it as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Mercier Consultancy MD is excited to announce a position for Portuguese Speaking Customer Service Representatives for an esteemed American multinational corporation. This role presents an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences while working within a global brand. As a representative, you will assist customers with inquiries in Portuguese, providing support and information in a professional and friendly manner.

Key Responsibilities

• Address customer inquiries and concerns via phone, email, and chat in Portuguese, ensuring a high level of service.
• Provide detailed information about products, services, and company policies.
• Assist customers with order processing, billing inquiries, and account management.
• Resolve issues promptly and effectively, striving for customer satisfaction in every interaction.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with various departments to ensure a seamless customer experience.
• Stay updated on product offerings and company updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Portuguese Speaking Customer Service Representatives for a reputable British-Singaporean multinational corporation. If you are passionate about delivering outstanding customer service and thrive in a multicultural environment, this role is ideal for you. You will be responsible for assisting customers with their inquiries, ensuring their needs are met while communicating effectively in Portuguese.

Key Responsibilities

• Respond to customer inquiries related to products and services of the multinational via phone, email, and chat in Portuguese.
• Provide customers with information on product features, pricing, and service availability.
• Assist with account management, order processing, and troubleshooting issues.
• Resolve customer complaints and queries in a timely and efficient manner, ensuring high levels of satisfaction.
• Maintain detailed records of customer interactions and document issues accurately in the CRM system.
• Collaborate with cross-functional teams to enhance customer experience and service delivery.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who are passionate about providing outstanding customer experiences and have a strong understanding of retail products and services. As a representative, you will engage with customers in Estonian, assisting them with their inquiries and ensuring they have a positive shopping experience.

Key Responsibilities

• Handle customer inquiries related to retail products, orders, and services through phone, email, and live chat in Estonian.
• Provide information about product availability, pricing, promotions, and store policies.
• Assist customers with account management, including order processing, returns, and exchanges.
• Resolve customer complaints and issues promptly and efficiently, ensuring satisfaction.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with other departments to improve customer service and resolve any operational challenges.
• Stay informed about product knowledge and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for Estonian Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals passionate about science and customer support. As a vital member of our team, you will assist clients with their inquiries regarding biotechnology products and services, ensuring they receive high-quality support in Estonian.

Key Responsibilities

• Manage customer inquiries related to biotechnology products, services, and research solutions via phone, email, and chat in Estonian.
• Provide information about product specifications, availability, and compliance with regulatory requirements.
• Assist customers with order processing, inquiries, and technical support.
• Document all customer interactions accurately in our CRM system.
• Collaborate with science and technical teams to resolve customer issues and improve service delivery.
• Stay informed about industry developments and product updates to better assist clients.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Czech Speaking Customer Service Representatives in the retail industry. This position is perfect for dynamic individuals who are passionate about providing top-notch customer service and enhancing the shopping experience for customers. As a representative, you will interact with clients in Czech, assisting them with their inquiries, orders, and overall shopping needs.

Key Responsibilities

• Manage customer inquiries related to products, orders, and returns through phone, email, and chat in Czech.
• Provide detailed information on merchandise, promotions, and store policies.
• Assist customers with order processing and resolving any issues related to their purchases.
• Document interactions accurately in the CRM system and ensure follow-up as needed.
• Collaborate with store teams to ensure a seamless customer experience.
• Stay informed about product knowledge and updates to assist customers effectively.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Mercier Consultancy MD is pleased to announce an opening for Norwegian Speaking Customer Service Representatives in the retail industry. This exciting role is perfect for individuals who are enthusiastic about providing top-notch customer service and helping customers find the perfect products. As a representative, you will assist clients in Norwegian, ensuring that their shopping experiences are pleasant and hassle-free.

Key Responsibilities

• Manage customer inquiries regarding retail products, services, and promotions through phone, email, and live chat in Norwegian.
• Assist customers with product selection, account management, and order processing.
• Provide information on shipping options, returns, and exchanges while resolving customer issues.
• Document customer interactions accurately to maintain comprehensive records.
• Collaborate with team members to improve the overall customer experience.
• Stay informed about product knowledge, retail trends, and company policies to provide accurate information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are tech-savvy and passionate about providing excellent customer support. As a customer service representative, you will assist clients with their IT-related inquiries and ensure they have a smooth experience while communicating in Norwegian.

Key Responsibilities

• Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Norwegian.
• Guide customers through technical troubleshooting, ensuring clear communication of solutions.
• Provide information on new technologies, software updates, and product features.
• Assist customers with account issues, service inquiries, and order processing.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to ensure prompt resolution of customer issues.
• Stay informed about industry trends and new product offerings to provide relevant assistance.

Requirements