Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a Logistics & Courier Company operating in Greece. This position is perfect for individuals who are enthusiastic about logistics and customer service. You will assist clients in Polish, helping them with inquiries related to shipping, deliveries, and logistics solutions, while enjoying the vibrant culture of Greece.

Key Responsibilities

• Handle customer inquiries regarding logistics and courier services via phone, email, and live chat in Polish.
• Provide detailed information on shipment tracking, delivery options, and logistics solutions.
• Assist customers with placing orders and resolving issues related to their shipments.
• Document all customer interactions accurately in the CRM system.
• Collaborate with operational teams to ensure seamless service delivery and timely resolution of customer issues.
• Stay updated on logistics trends and best practices to offer informed support to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.

Key Responsibilities

• Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
• Assist customers with account issues, payment inquiries, and order tracking.
• Resolve customer complaints and escalations with a focus on providing excellent service.
• Document all customer interactions accurately in our CRM system.
• Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
• Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives at a leading Logistics & Courier Company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about logistics and customer service, and who wish to enhance their professional experience while enjoying the Mediterranean environment.

Key Responsibilities

• Manage customer inquiries related to logistics and courier services via phone, email, and live chat in Danish.
• Provide information on shipping options, delivery timelines, and pricing.
• Assist customers with tracking shipments and resolving any related issues.
• Handle customer complaints and queries effectively, ensuring high levels of satisfaction.
• Document all customer interactions accurately within the CRM system for efficient follow-up.
• Collaborate with logistics teams to streamline operations and enhance customer experience.
• Stay informed about industry trends and company services to provide relevant support.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives within a Logistics & Courier Company, located in beautiful Greece. This role is perfect for individuals who are passionate about logistics and providing exceptional customer service. As a representative, you will communicate with clients in Italian, assisting them with various inquiries related to shipping and courier services.

Key Responsibilities

• Handle customer inquiries regarding shipping rates, delivery times, and service options via phone, email, and chat in Italian.
• Provide detailed information about logistics processes and assist customers in tracking their shipments.
• Manage the resolution of customer complaints and issues to ensure a high level of service satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with the logistics team to ensure timely and effective service delivery.
• Stay informed about the latest shipping regulations and market trends to assist customers accurately.
• Promote additional services and solutions to enhance customer experiences.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian Speaking Customer Service Representatives for an E-Commerce Platform, with the added bonus of working in beautiful Greece! This role is perfect for individuals who are passionate about e-commerce and providing exceptional customer service to online shoppers. As a representative, you will assist customers with their inquiries and issues in Italian, ensuring a smooth shopping experience on our platform.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, services, and order management via phone, email, and live chat in Italian.
• Assist customers with account creation, order placement, returns, and tracking of shipments.
• Resolve customer complaints effectively while maintaining a positive attitude.
• Document customer interactions accurately in our CRM system.
• Collaborate with fulfillment and logistics teams to ensure timely and accurate order delivery.
• Stay informed about promotions, new products, and platform features to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading food delivery platform, based in beautiful Greece. This role is perfect for individuals who have a passion for food and customer service, and who are looking to work in a vibrant environment. As a representative, you will assist customers in Dutch, ensuring they have a seamless experience when ordering food and navigating the platform.

Key Responsibilities

• Handle customer inquiries about food orders, delivery options, and platform features via phone, email, and chat in Dutch.
• Provide accurate information on restaurant menus, pricing, and promotions.
• Assist customers with order placement, modifications, and any delivery-related concerns.
• Resolve issues and complaints promptly and efficiently, ensuring high customer satisfaction.
• Document all interactions and maintain accurate records in the CRM system.
• Collaborate with the logistics team to address order-related issues and improve service delivery.
• Stay informed about promotions and new restaurant partnerships to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer a remote opportunity for Dutch Speaking Customer Service Representatives for our E-Commerce Platform. This position is a fantastic chance for individuals who are passionate about e-commerce and enjoy helping customers from the comfort of their own home in Greece. As a representative, you will assist clients in Dutch, ensuring a seamless shopping experience and handling inquiries related to their online orders.

Key Responsibilities

• Respond to customer inquiries about products, order status, refunds, and service issues via phone, email, and live chat in Dutch.
• Assist customers with navigating our e-commerce platform and provide information on promotions and new products.
• Resolve customer complaints and queries efficiently while maintaining a positive customer experience.
• Document all interactions accurately in the customer relationship management (CRM) system.
• Collaborate with fulfillment and logistics teams to ensure prompt order delivery and resolution of any issues.
• Stay updated on platform features and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a Logistics & Courier Company based in Greece. This role is perfect for individuals who are passionate about logistics, efficiency, and providing excellent customer care. As a representative, you will assist customers with their inquiries while delivering exceptional service in Dutch.

Key Responsibilities

• Manage customer inquiries related to logistics services, shipping details, and tracking information through phone, email, and live chat in Dutch.
• Provide information on service options, delivery timelines, and pricing structures.
• Assist customers with claims, issues, and resolutions related to shipments and deliveries.
• Document all customer interactions accurately in our CRM system for tracking and follow-up purposes.
• Collaborate with internal teams to ensure timely and accurate service delivery to customers.
• Stay informed about logistics trends and company updates to provide relevant information to clients.

Requirements

Founding Product Engineer

Location: San Francisco, CA (In-person) Employment Type: Full-time

Compensation: $130K - $170K / 0.5% - 1.5%

Build the Engineering Foundation of In-Person Connection We are an AI-powered platform revolutionizing how companies plan corporate events—from high-stakes executive offsites to global company-wide conferences. Our software automates the logistics of venue sourcing and vendor negotiations, making it seamless for teams at companies like Google and Amazon to create meaningful moments in real life.

The Role As a Founding Product Engineer, you won’t just be writing code; you will be shaping the very core of our product and engineering culture. You will work at the intersection of complex backend logic and polished, high-end frontend design. This is a role for an engineer who has strong product intuition and enjoys the "zero-to-one" journey of building features that large enterprise customers rely on.

What You’ll Do:

Founding Product Designer

Location: San Francisco, CA (In-person) Employment Type: Full-time

Compensation: $100K - $150K / 0.25% - 1.25%

Design the Future of In-Person Connection We are an AI-powered platform revolutionizing how companies plan corporate events—from high-stakes executive retreats to global conferences. Our software automates the logistics of venue sourcing and vendor negotiations, making it seamless for teams at companies like Google and Amazon to create meaningful moments in real life.

The Role As our Founding Product Designer, you will be the sole guardian of our visual and functional experience. This is a "zero-to-one" opportunity to build our design system, brand identity, and product foundation from the ground up. You’ll sit at the intersection of product and engineering, ensuring that as we scale, our software remains polished, trustworthy, and delightful for enterprise users.

What You’ll Do: