About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Clinical Operations. You will be responsible for monitoring clinical studies and ensuring compliance with regulatory requirements, while supporting investigators and site staff to ensure the safety and integrity of participants.

Main Responsibilities:

• Perform closeout visits in accordance with study protocols and GCP guidelines.
• Ensure timely and accurate collection of study data, including on-site source data verification.
• Assist in the preparation of monitoring reports, ensuring compliance with internal and external standards.
• Provide training to site staff on protocol requirements, data entry, and study procedures.
• Communicate effectively with study teams and site personnel regarding study progress and challenges.
• Identify and resolve issues that may impact the integrity of data or the rights and safety of participants.
• Support the preparation for audits and inspections, maintaining compliance at the site level.

Requirements

About You:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.
We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in PV&Safety Team[GS1] . As the Local Responsible Person for Pharmacovigilance (LRPV) in APAC region, you will play a pivotal role in ensuring compliance with local regulations, maintaining robust safety processes, and collaborating with both internal and external stakeholders to safeguard patient well-being.

Main Responsibilities:

As Local Responsible Person for Pharmacovigilance, you will:

Act as Local PV Contact

• Serve as the key contact person for local competent authorities on pharmacovigilance matters.
• Ensure full compliance with territory-specific regulatory requirements.
• Maintain oversight of product safety profiles and any emerging safety concerns.

ICSR Management

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Excelya Pharmacovigilance and Safety department. You will play a critical role in ensuring patient safety and driving excellence in pharmacovigilance, while enjoying a dynamic professional environment that fosters learning, collaboration, and career growth.

The Safety Project Leader is the project manager of the PV & Safety team, responsible for the implementation/provision of the activities/services described within a project/service agreement.

Safety Project Leaders are assuming full ownership of their assigned projects, which means they are fully responsible of regular contact with client and where applicable of budget (including budget forecast), invoicing, all legal issues (renewals, closures, extensions, scope etc.), quality and efficiency as well as audit readiness.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a seasoned leader to drive Data Science consulting engagements in the pharma and life sciences domain, with a strong focus on Agentic AI, Generative AI, and advanced analytics solutions. The role involves leading client discussions, designing AI-driven solutions, and guiding cross-functional teams in delivering end-to-end data science projects.

Responsibilities:

• Lead data science consulting engagements for pharma clients, ensuring business impact and value realization.
• Architect and implement Agentic AI, GenAI, and advanced ML solutions tailored for pharma and healthcare use cases.
• Build and scale RAG pipelines, conversational AI, and multi-agent systems to solve complex client challenges.
• Partner with senior stakeholders to define data strategy, AI roadmaps, and transformation programs.
• Stay updated on emerging AI technologies, regulations, and best practices in pharma.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Lithuanian Speaking Customer Service Representatives within the biotechnology industry. This role presents an incredible opportunity for individuals passionate about customer service and the life sciences sector. As a representative, you will engage with clients and partners, providing them with essential support and information regarding our biotechnology products and services, all while communicating in Lithuanian.

Key Responsibilities

• Manage customer inquiries related to biotechnology solutions and services through phone, email, and chat in Lithuanian.
• Educate clients about product features, applications, and compliance with industry standards.
• Assist in troubleshooting issues and work closely with technical teams to provide effective solutions.
• Document customer interactions accurately to ensure comprehensive follow-up and support.
• Collaborate with product development and sales teams to enhance customer satisfaction.
• Stay up-to-date on developments in the biotechnology field to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for Estonian Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals passionate about science and customer support. As a vital member of our team, you will assist clients with their inquiries regarding biotechnology products and services, ensuring they receive high-quality support in Estonian.

Key Responsibilities

• Manage customer inquiries related to biotechnology products, services, and research solutions via phone, email, and chat in Estonian.
• Provide information about product specifications, availability, and compliance with regulatory requirements.
• Assist customers with order processing, inquiries, and technical support.
• Document all customer interactions accurately in our CRM system.
• Collaborate with science and technical teams to resolve customer issues and improve service delivery.
• Stay informed about industry developments and product updates to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Biotechnology industry. We are looking for individuals who are passionate about science and customer interaction. In this role, you will assist clients with inquiries related to biotechnology products and services while delivering exceptional support in Slovenian.

Key Responsibilities

• Manage customer inquiries about biotechnology products, services, and support via phone, email, and live chat in Slovenian.
• Provide detailed information on product specifications, usage, and availability to customers.
• Assist with order processing, tracking, and resolving issues related to shipments and deliveries.
• Work collaboratively with technical teams to address and resolve complex customer queries.
• Document all customer interactions accurately and maintain records in the CRM system.
• Stay informed about new developments in the biotechnology field to provide effective and knowledgeable service.
• Ensure compliance with industry regulations and ensure customer information is handled confidentially.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the biotechnology industry. This role is an excellent opportunity for individuals with a passion for customer service and an interest in biotechnology to join a dynamic team. In this position, you will provide essential support to clients and partners, using your fluency in Portuguese to deliver clear and effective communication.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products and services through phone, email, and live chat in Portuguese.
• Educate clients on product usage, features, and industry regulations.
• Assist in troubleshooting product-related issues and coordinate with technical support teams.
• Document customer interactions accurately in the CRM system.
• Collaborate with internal teams to enhance service delivery and customer satisfaction.
• Stay updated on the latest advancements in biotechnology to provide relevant information to customers.

Requirements