Gritter Francona is seeking an IT Asset Management Subject Matter Expert to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the lead ITAM knowledge resource for an enterprise effort focused on strengthening hardware asset management, software asset management, lifecycle governance, policy alignment, operational processes, data quality, compliance, and strategic planning.

The IT Asset Management Subject Matter Expert will provide both strategic advisory support and hands-on expertise in process design, requirements analysis, policy documentation, governance development, roadmap planning, and future-state operating model development. The ideal candidate has deep experience across both hardware asset management and software asset management and can help stakeholders translate complex ITAM challenges into practical, scalable, and compliant solutions.

Responsibilities

Gritter Francona is seeking an IT Asset Management Senior Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will serve as a senior analytical and coordination resource, supporting the Program Manager and acting as a deputy/backup when needed. The Senior Analyst will help advance enterprise ITAM strategic planning, governance, policy documentation, reporting, compliance readiness, and program execution across hardware asset management and software asset management workstreams.

The ideal candidate has experience supporting federal IT or management consulting programs, developing client-ready strategic and governance deliverables, analyzing complex program information, and coordinating across multiple stakeholders. This role requires someone who can operate above a task-tracking function by helping shape recommendations, synthesize findings, document decisions, and support the development of practical frameworks, plans, and materials for a maturing enterprise ITAM program.

Responsibilities

Gritter Francona is seeking an IT Asset Management Program Manager to support a federal Information Technology Asset Management (ITAM) program. This role will serve as the primary client-facing lead and will oversee the successful delivery of program management support for an enterprise ITAM effort focused on strengthening asset accountability, lifecycle management, governance, reporting, and operational visibility.

The Program Manager will coordinate directly with government program leadership, manage project execution, monitor schedules and deliverables, oversee risk and issue management, and ensure clear communication across stakeholders. The ideal candidate has experience leading federal IT programs, managing complex deliverables, and supporting structured governance, compliance, and reporting activities in a mission-focused environment.

Requirements

Gritter Francona is seeking an IT Asset Management Research & Data Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will provide data analysis, reporting, dashboarding, and performance measurement support for an enterprise ITAM effort focused on improving asset accountability, lifecycle visibility, data quality, compliance, and operational decision-making.

The Research & Data Analyst will analyze ITAM-related data across hardware asset management and software asset management workstreams, develop reports and visualizations, identify trends and anomalies, and support data-driven recommendations for program leadership. The ideal candidate is a strong data analyst who can work with large or complex datasets, translate data into clear insights, and produce accurate, client-ready reporting products.

Responsibilities

The Deployment Manager supports software release, deployment coordination, and operational transition activities for the Veterans Benefits Administration (VBA). This role is responsible for managing integrated release activities, coordinating deployments across multiple environments, ensuring compliance with VA release management processes, and facilitating communication between development, testing, operations, and regional office stakeholders.

The ideal candidate possesses strong experience with IT service management (ITSM), software deployment coordination, release management processes, and enterprise operational support within a federal government environment.

The Deployment Manager supports software release, deployment coordination, and operational transition activities for the Veterans Benefits Administration (VBA). This role is responsible for managing integrated release activities, coordinating deployments across multiple environments, ensuring compliance with VA release management processes, and facilitating communication between development, testing, operations, and regional office stakeholders.

The ideal candidate possesses strong experience with IT service management (ITSM), software deployment coordination, release management processes, and enterprise operational support within a federal government environment.

The Service Desk Technician provides Level 1 and 2 support for technology devices and applications in the workplace. The role is responsible for timely resolution of incidents and requests received at the Help Desk. The Technician is responsible for provision, build and configuration of company issued devices and those that are in our facilities. They are responsible for initial triage, support and resolution of application incidents and provisioning requests. The technician adheres to IT Service Management (ITSM) processes through consistent logging and resolution of tickets logged in the system. They will maintain workplace device inventory, prepare reports and work on custom projects for business users. The role requires a high level of interaction with business users and IT teams with a mindset to go above and beyond to enable superior customer experience.

What You'll Do:

The Deployment Manager supports software release, deployment coordination, and operational transition activities for the Veterans Benefits Administration (VBA). This role is responsible for managing integrated release activities, coordinating deployments across multiple environments, ensuring compliance with VA release management processes, and facilitating communication between development, testing, operations, and regional office stakeholders.

The ideal candidate possesses strong experience with IT service management (ITSM), software deployment coordination, release management processes, and enterprise operational support within a federal government environment.

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore, while we are currently opening a new office in India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for a highly skilled Senior IT System Engineer to join our Digital Services team. In this role, you will act as the primary technical advisor and main point of contact for customers, combining senior system integration expertise with service management responsibilities. You will ensure seamless service delivery, technical excellence, and high levels of customer satisfaction.

In this role you will:

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan, Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for a highly skilled Senior IT System Engineer to join our Digital Services team. In this role, you will act as the primary technical advisor and main point of contact for customers, combining senior system integration expertise with service management responsibilities. You will ensure seamless service delivery, technical excellence, and high levels of customer satisfaction.

In this role you will: