Mercier Consultancy MD is thrilled to offer an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com, with the flexibility of working remotely from Greece. This position is ideal for individuals who are passionate about travel and hospitality and are committed to delivering top-notch customer service. As part of our team, you will assist customers in Croatian, helping them navigate their booking inquiries and ensuring a seamless travel experience.

Key Responsibilities

• Provide exceptional customer service by assisting customers with their booking inquiries, modifications, and cancellations via phone, email, and chat in Croatian.
• Guide customers in selecting suitable accommodations and travel options based on their preferences.
• Resolve any issues or complaints efficiently, ensuring a positive customer experience.
• Document all customer interactions accurately within the CRM system.
• Collaborate with other departments to enhance service quality and operational efficiency.
• Stay informed about company offerings, promotions, and industry trends to provide accurate information to customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Compliance Manager to join our Quality & Excellence Department in our offices located in Aspropyrgos.

We are looking for a highly analytical and detail-oriented Analyst / Business Assistant who will support executive decision-making through modeling, data control, and operational coordination.

This role combines analytical work, product support, and operational assistance — ideal for someone who is fast, structured, and comfortable working directly with top management..

Responsibilities

• Build and maintain financial and operational models to support strategic decisions.
• Assist with procurement and logistics of mining equipment (selection, delivery coordination, cost tracking).
• Monitor and analyze key product metrics:

– NFT pricing

– automatic shutdown system

– “miner in installments” product

• Develop and update profitability and cost-efficiency models for hosting services.
• Maintain several operational spreadsheets and dashboards, ensuring daily updates and 100% data accuracy.
• Prepare short reports, insights, and options for decision-making.
• Work closely with executive leadership to support ongoing operational and strategic initiatives.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Swedish Speaking Customer Service Representatives for a prominent tech company based in Greece. This role is suited for individuals who are passionate about technology and enjoy delivering excellent customer support. In this position, you will utilize your language skills to assist customers with their inquiries and ensure they have a positive experience with our innovative tech solutions.

Key Responsibilities

• Respond to customer inquiries regarding tech products, services, and account management via phone, email, and chat in Swedish.
• Provide assistance in troubleshooting technical issues and offering solutions.
• Educate customers on product features and benefits to enhance their experience.
• Record customer interactions accurately within the CRM system and follow up as necessary.
• Collaborate with technical support and product teams to resolve complex customer issues.
• Stay informed about the latest technological trends and company product updates to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.

Key Responsibilities

• Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
• Assist customers with account management, order placements, and warranty inquiries.
• Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
• Maintain accurate documentation of customer interactions and solutions in the CRM system.
• Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
• Stay updated on new products, software updates, and market trends in wearable technology.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company in Greece. This is an excellent opportunity for individuals who are enthusiastic about technology and committed to providing outstanding customer support. In this role, you will assist clients in Spanish, addressing their inquiries and ensuring a seamless experience with our tech products and services.

Key Responsibilities

• Manage customer inquiries related to tech products and services, including software and hardware support, via phone, email, and chat in Spanish.
• Provide detailed information about product features, troubleshooting steps, and usage guidelines.
• Assist customers with account management, service requests, and technical issues.
• Resolve customer complaints and concerns efficiently while maintaining a positive customer experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical support teams to ensure timely and effective resolutions for customers.
• Stay informed about the latest technologies and product updates to provide informed support to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a dynamic Social Media Company based in Greece. This position is perfect for individuals who have a passion for online communication and social media, and enjoy helping users navigate their digital experiences. In this role, you will engage with clients in Spanish, providing assistance and support concerning their inquiries.

Key Responsibilities

• Provide outstanding customer support to users via phone, email, and live chat in Spanish.
• Assist customers with account issues, platform functionality, content guidelines, and troubleshooting.
• Resolve customer complaints effectively and ensure a positive user experience.
• Document customer inquiries and responses accurately in the CRM system for record-keeping.
• Collaborate with internal teams to address user concerns and improve service delivery.
• Stay informed about platform updates and changes within the social media landscape to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives for a leading Financial Services Company in Greece. This role is perfect for those who have a keen interest in finance and a passion for providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them with their inquiries regarding financial products and services.

Key Responsibilities

• Respond to customer inquiries related to financial services, including account management, loan options, and investment products via phone, email, and chat in Spanish.
• Provide detailed information about services, fees, and terms while ensuring regulatory compliance.
• Assist customers with account setup, transactions, and troubleshooting related issues.
• Resolve customer complaints effectively, ensuring satisfaction and fostering long-term relationships.
• Accurately document all customer interactions in the CRM system for future reference.
• Work closely with internal teams to address customer concerns and improve service delivery.
• Stay informed about financial products, market trends, and company policies to provide accurate assistance.

Requirements