Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company. This position allows you to work remotely from Greece, combining the benefits of flexible work with the chance to engage in the automotive industry. In this role, you will assist customers with inquiries related to automotive products and services while providing outstanding customer service in Dutch.

Key Responsibilities

• Respond to customer inquiries regarding automotive products, services, and warranties through phone, email, and live chat in Dutch.
• Assist customers with order tracking, troubleshooting, and general support related to automotive issues.
• Provide clear information on product features, specifications, and availability.
• Resolve customer complaints effectively and ensure a high level of satisfaction.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with internal teams to ensure customer needs are met and issues are resolved.
• Stay updated on automotive trends and company offerings to provide informed support.

Requirements

Mercier Consultancy MD is looking for a Dutch Speaking Customer Experience Agent to join our team, offering the flexibility to work remotely from Greece! This role is ideal for individuals who are passionate about customer service and want to provide exceptional support to our Dutch-speaking clients wherever they are. You will play a vital role in ensuring customer satisfaction and loyalty while enjoying the convenience of remote work.

Key Responsibilities

• Provide high-quality customer service in Dutch via phone, email, and chat, addressing inquiries and resolving issues.
• Document and track customer interactions accurately in our CRM system, ensuring comprehensive records for follow-up.
• Assist clients with product-related inquiries, account issues, and general support requests.
• Proactively engage with customers to gauge satisfaction and identify areas for improvement.
• Work collaboratively with other team members to enhance service delivery and address common challenges.
• Stay up-to-date with product features, promotions, and industry trends to provide informed responses to clients.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Norwegian Speaking Customer Service Representatives for an E-commerce Company based in Greece. This is an exciting opportunity for those who love online shopping and are enthusiastic about providing excellent customer support. As a representative, you will engage with customers in Norwegian, assisting them with their online shopping experience and ensuring their satisfaction.

Key Responsibilities

• Handle customer inquiries related to e-commerce products, order status, returns, and general support via phone, email, and chat in Norwegian.
• Provide information on product features, pricing, promotions, and delivery options.
• Assist customers with order placement, tracking shipments, and resolving issues efficiently.
• Document customer interactions and feedback in the CRM system to enhance service quality.
• Collaborate with logistics and inventory teams to ensure timely order fulfillment and customer satisfaction.
• Stay informed about ongoing promotions, new products, and e-commerce trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovenian Speaking Customer Service Representatives in the dynamic Social Media industry. If you possess a passion for social media and enjoy engaging with customers, this role is tailored for you. You will be responsible for assisting users with their inquiries and providing outstanding support while communicating effectively in Slovenian.

Key Responsibilities

• Handle customer inquiries regarding social media platform features, accounts, and general support via phone, email, and chat in Slovenian.
• Assist users with account management, content moderation, and troubleshooting common issues.
• Provide information about platform policies, security, and user safety practices.
• Resolve user complaints and technical issues promptly to ensure a positive experience.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance user experience and address feedback.
• Stay up-to-date with platform updates, trends, and industry changes to inform users effectively.

Requirements

We are seeking on behalf of our client a detail-oriented and proactive Junior Lawyer to join their legal team. The ideal candidate will support the Head of the Department in providing legal advice, drafting documents, conducting research, and ensuring compliance with applicable laws and regulations. This role is ideal for someone with 2–4 years of legal experience, preferably in a corporate or law firm setting.

Key Responsibilities

• Assist in drafting, reviewing, and negotiating contracts, agreements, and other legal documents.
• Conduct legal research and prepare memoranda on various legal issues.
• Support the legal team in managing litigation, regulatory matters, and internal investigations.
• Monitor changes in relevant legislation and ensure the company’s compliance.
• Liaise with external counsel and regulatory bodies as needed.
• Maintain and organize legal files and documentation.
• Provide general legal support to various departments within the organization.

Requirements