We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

We are looking for an experienced, self-motivated engineer to join our Software Support Team and provide high quality solutions/support to our rapidly growing client base.

As a Software Support Engineer you will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our client’s.

Join Mercier Consultancy MD as a Portuguese-Speaking Financial Customer Expert in Greece! We are thrilled to offer a fully paid relocation opportunity for dynamic individuals looking to advance their careers in the financial services sector. In this role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Assist Portuguese-speaking customers with financial queries via phone, email, and live chat.
• Provide accurate information regarding banking products, services, and account management.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Work closely with internal teams to deliver effective solutions and enhance the customer experience.
• Stay informed about financial regulations and industry trends to provide reliable support to clients.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. 

Position Overview

As a Product Manager, you will be responsible for overseeing the development and execution of robusta's digital transformation programs for a diverse client base across various sectors and industries. This includes managing the digitization of existing operations and processes, as well as activating digital customer engagement channels. 

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced IT Murex Consultant. The role will be part of the IT & FM FinApps team, under the Murex support function and will be responsible for the design, build and maintain MX Test, Back Office, Interfaces, and Reporting Murex modules.

Responsibilities:

Mercier Consultancy is delighted to offer an exciting opportunity for a Dutch Speaking Content Reviewer to join our team in Sofia, Bulgaria, with a fully paid relocation package! Experience the vibrant culture of Sofia while contributing to a safe online community for Dutch-speaking users. You will work in a supportive environment where your contributions will be valued.

Your Key Responsibilities:

• Reviewing and moderating user-generated content in Dutch to ensure compliance with our community guidelines.
• Evaluating content against established criteria and providing constructive feedback where necessary.
• Identifying inappropriate content and promptly reporting issues to the relevant teams.
• Collaborating with team members to streamline moderation processes.
• Analyzing content trends and user interactions to improve overall content quality.
• Staying informed about community standards and policy changes to ensure accurate reviews.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Online Content Reviewer to join our vibrant team in Sofia, Bulgaria, with a paid relocation package. This position is a fantastic opportunity for individuals who wish to use their language skills to contribute to the quality and safety of our online content, ensuring that our Polish-speaking community has a positive and engaging experience.

Key Responsibilities:

• Review and assess user-generated content in Polish to ensure compliance with community standards and guidelines.
• Classify, moderate, and evaluate content submissions in accordance with established policies.
• Identify, document, and report any inappropriate content or violations.
• Provide insights on content trends and deliver constructive feedback for process improvement.
• Collaborate with colleagues to enhance ongoing content moderation strategies.
• Stay informed about company policies and updates related to content moderation.

Requirements

Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.

Key Responsibilities

• Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.
• Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.
• Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.
• Accurately document customer interactions and maintain updated records in our CRM system.
• Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.
• Engage in ongoing training sessions to further develop your sales skills and product familiarity.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior IT Systems Integration, Operations & Support Specialist. The role will be responsible for the provision of technical consultancy and support services for IT Reception systems.

Responsibilities:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Cybersecurity Governance Specialist. The role will be responsible for the management of cybersecurity policy alignment.

Responsibilities:

METRO is one of the top employers in the country with over 11.000 employees. Operates one of the largest retail networks, My market, with 230 outlets and is also the leading company in wholesale consumer goods with 50 METRO Cash & Carry stores countrywide. 

We are developing the IT team and we are looking for a Software Engineer,

Are you a tech professional with experience in developing applications in a Microsoft .Net environment?

Are you passionate about code and tech savvy? If yes, we want you in our Team

What you will focus on

• You will write code for our in-house applications systems and you will be responsible for the entire software lifecycle.
• You will actively participate in the research, analysis and designing innovative applications in order to achieve our functional and technological innovation and progress.
• You will be constantly updated on new technologies in order to propose new ideas and contribute to the company’s technological infrastructure

Requirements

What we are looking for