customer support

German Speaking Customer Service for Travel Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading Travel Company. This position is perfect for individuals located in Greece who are passionate about travel and enjoy helping customers plan their perfect journeys. In this role, you will assist German-speaking clients with inquiries related to travel services, bookings, and destinations.


Key Responsibilities

  • Provide exceptional customer support to clients via phone, email, and chat in German.
  • Assist customers with travel bookings, itinerary changes, and cancellations while ensuring compliance with company policies.
  • Offer detailed information on travel packages, destinations, and services to enhance the customer experience.
  • Resolve customer complaints and issues efficiently, ensuring a high level of satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay updated on travel trends, policies, and offerings to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Tech Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives for a leading tech company. This position is perfect for individuals who are tech-savvy and passionate about delivering exceptional customer support. You will assist clients in German, addressing inquiries related to products, services, and technical support, all from the comfort of your home in Greece.


Key Responsibilities

  • Manage customer inquiries related to tech products and services via phone, email, and live chat in German.
  • Provide detailed information on product features, troubleshooting steps, and account management.
  • Assist customers with installation and technical support issues, ensuring a smooth user experience.
  • Record and document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to escalate and resolve complex issues when necessary.
  • Stay updated on new product launches, updates, and industry trends to provide relevant information to customers.

Requirements

Job Skills

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German Speaking Customer Service for Finance Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for German Speaking Customer Service Representatives at a leading Finance Company in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding customer support. You will be responsible for assisting clients with their financial inquiries and ensuring they receive high-quality service in German.


Key Responsibilities

  • Manage customer inquiries related to financial services, products, and account details via phone, email, and chat in German.
  • Provide clear and accurate information about financial products, including loans, investments, and savings accounts.
  • Assist customers with account management, transaction inquiries, and troubleshooting issues.
  • Resolve customer complaints efficiently while maintaining a customer-centric approach.
  • Document all customer interactions accurately in the CRM system for record keeping.
  • Collaborate with internal teams to enhance service delivery and resolve issues promptly.
  • Stay updated on financial regulations, policies, and product offerings to ensure accurate support.

Requirements

Job Skills

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German Speaking Customer Service for Automotive Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an esteemed automotive company, with the flexibility to work remotely from Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to providing outstanding customer support. You will assist customers in navigating their inquiries, offering solutions while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and repairs via phone, email, and chat in German.
  • Provide expert assistance regarding vehicle features, specifications, and maintenance options.
  • Help customers with scheduling service appointments and resolving service-related issues.
  • Ensure customer concerns are addressed promptly, maintaining a high level of satisfaction.
  • Document all customer interactions accurately in the CRM system for reference.
  • Collaborate with service and sales teams to improve the overall customer experience.
  • Stay informed about automotive industry trends and company offerings to provide accurate assistance.

Requirements

Job Skills

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French Speaking Customer Service for Fintech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company in Greece. This role is perfect for individuals who possess a strong interest in financial technology and are passionate about delivering exemplary customer support. You will communicate with clients in French, assisting them with inquiries related to financial products and services while providing an exceptional customer experience.


Key Responsibilities

  • Manage customer inquiries related to banking solutions, investment products, and financial services via phone, email, and chat in French.
  • Provide detailed information about the company’s offerings, helping customers understand their options.
  • Assist clients with account setup, transaction inquiries, and service modifications.
  • Resolve customer complaints and issues in a timely manner while ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for reference and follow-up.
  • Collaborate with internal teams to enhance customer support strategies and improve service delivery.
  • Keep abreast of financial regulations and product knowledge to effectively assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Cybersecurity Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for French Speaking Customer Service Representatives for a leading Cybersecurity Company in Greece. This position is perfect for individuals who are passionate about technology and cybersecurity and are committed to providing exceptional customer support. In this role, you will engage with clients in French, assisting them with inquiries related to cybersecurity solutions and services.


Key Responsibilities

  • Handle customer inquiries related to cybersecurity products and services via phone, email, and chat in French.
  • Provide detailed information regarding product features, installation processes, and security protocols.
  • Assist customers with technical issues, troubleshooting, and account management.
  • Resolve customer complaints effectively, ensuring high levels of customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with the technical support team to address complex issues and provide timely solutions.
  • Stay informed about cybersecurity trends, products, and best practices to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives with a leading tech company in Greece. This position is tailored for individuals who possess a passion for technology and a dedication to providing exceptional customer support. In this role, you will help customers navigate their inquiries and resolve issues efficiently, all while communicating in Dutch.


Key Responsibilities

  • Manage customer inquiries regarding tech products and services via phone, email, and live chat in Dutch.
  • Provide assistance with product installation, troubleshooting, and usage instructions.
  • Educate customers about features, updates, and promotional offers.
  • Resolve customer complaints and technical issues promptly to ensure satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with technical teams to address customer concerns and improve service delivery.
  • Stay informed about the latest technology trends and product offerings to provide informed support.

Requirements

Job Skills

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Dutch Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives working with Booking.com, fully remote from Greece. This position is perfect for individuals who are passionate about travel and dedicated to providing exceptional customer support in the hospitality industry. In this role, you will assist customers with their booking inquiries, ensuring they receive the best possible service in Dutch.


Key Responsibilities

  • Handle customer inquiries related to bookings, cancellations, and travel arrangements via phone, email, and chat in Dutch.
  • Assist customers with navigating the Booking.com platform and resolving any issues they encounter.
  • Provide detailed information on accommodations, services, and local attractions to enhance the customer experience.
  • Resolve customer complaints and challenges efficiently, ensuring satisfaction.
  • Document all customer interactions accurately in the Customer Relationship Management (CRM) system.
  • Collaborate with internal teams to improve service delivery and customer satisfaction.
  • Stay updated on company policies and travel industry trends to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service for Automotive Company - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Dutch Speaking Customer Service Representatives to join an esteemed automotive company in Sofia, Bulgaria. If you have a passion for the automotive industry and a commitment to providing exceptional customer service, we want you on our team! In this role, you will assist Dutch-speaking customers, ensuring they receive the support and information they need for their automotive needs.


Key Responsibilities

  • Address customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Dutch.
  • Provide guidance and information on vehicle features, maintenance services, and warranty issues.
  • Assist customers with scheduling appointments and resolving service-related concerns.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with internal departments to ensure customer issues are resolved promptly and effectively.
  • Stay informed about the automotive market trends and product offerings to enhance customer support.

Requirements

Job Skills

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Dutch Customer Service for Tech Company - Work In Bulgaria - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch-speaking Customer Service Representatives to join a leading tech company in Bulgaria, with paid relocation included! This position is perfect for enthusiastic individuals who are passionate about technology and committed to delivering exceptional customer support. In this role, you will provide assistance to customers seeking solutions, advice, and information about our tech products and services in Dutch.


Key Responsibilities

  • Handle customer inquiries regarding tech products, software solutions, and services via phone, email, and chat in Dutch.
  • Provide prompt and accurate information to help customers troubleshoot issues and optimize their product usage.
  • Assist in account management, billing inquiries, and service inquiries to ensure a seamless customer experience.
  • Document customer interactions accurately within our CRM system.
  • Collaborate with technical support and product teams to address customer concerns effectively.
  • Stay informed on the latest product updates and technology trends to offer informed assistance and advice.

Requirements

Job Skills

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