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Team Leader Quality & Training- Onsite in AbuDhabi (5 months contract) - Octopus

posted by: spj_bot

We are seeking an experienced Team Leader – Quality & Training to lead the quality assurance and learning functions within our Customer Support organization. This role is responsible for driving service excellence by developing quality frameworks, leading training initiatives, coaching teams, and implementing continuous improvement programs that enhance customer experience across multiple support channels.

The ideal candidate is a strategic leader with a strong background in customer support operations, quality assurance, and learning & development, capable of managing cross-functional stakeholders while delivering measurable improvements in performance and customer satisfaction.

Job Skills

manage relationships learn management system customer experience leadership business administration marketing digital lean six sigma customer support cross functional managing ul regulatory requirement leading training people management development capable quality frameworks communication adult learning omni dashboards governance team leadership continuous improvement performance team consultants operational high performance analytical experience design training programs problem solve career development employee performance corrective actions finance instructional design improve processes service excellence operations stakeholder management performance metric improve performance succession planning professional development data science management system customer satisfaction statistics quality assurance collaborative service quality operational efficiency audit processes product systems onboarding quality scores quality monitoring plans MBA presentation CRM manage
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Project Coordinator

posted by: spj_bot

Location: Santa Ana, California 

Type: Part-Time (20-30 hours per week)

Salary: $30 per hour


Company Overview:
eJam is a dynamic, privately-owned e-commerce, marketing & advertising company with a strong focus on AI and marketing training. We thrive in high-velocity environments where creativity meets operational discipline. As we continue to scale, we’re seeking a creative operations pro to bring structure and execution muscle to our creative production workflows.

Role Summary:
We’re looking for a Creative Project Coordinator — someone who thrives on bringing clarity, structure, and precision to fast-moving creative environments. You’ll serve as the link between strategy, production, and post-production teams, ensuring every deliverable is on track, every deadline is met, and every stakeholder is aligned. If you excel at turning creative chaos into seamless execution, this role is for you!

Key Responsibilities:

Job Skills

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Chief Experience Officer / Marketing Head

posted by: spj_bot

About the Role
We’re seeking a data-led storyteller who can speak to both banks and consumers. You'll own the brand voice, marketing strategy, and GTM efforts without burning the budget.

Key Responsibilities

  • Build B2B2C strategies that sell credit through dealers
  • Execute compliant performance marketing campaigns
  • Create credibility with banking partners and delight end users
  • Optimize CAC, channel ROI, and third-party messaging

Requirements

Requirements

  • 8+ years in financial services marketing (NOT FMCG or e-commerce)
  • UAE credit/lending marketing experience a big plus
  • Track record of cost-efficient campaigns at startups
  • Masters in Marketing/Digital preferred

Must-Haves

  • Ability to market embedded fintech products
  • Experience in automotive, rental, or dealer-focused ecosystems

Job Skills

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