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Senior Salesforce Marketing Cloud (Next) - Remote - Octopus by RTG

posted by: spj_bot

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities.

Job Skills

professional a b testing marketing cloud leadership customer experience campaign management ampscript ul sales information system personalization manage data scalable develop execute audience segmentation platform management strategic thinking manage integration data synchronization marketing strategy management track sql customer journeys performance analysis lifecycle management computer science HTML dashboards troubleshooting CSS bridge analytical best practice advertising sms integrating templates collaborate marketing automation communication skills analytics collaboration digital transformation customer lifecycle customer engagement catalyst system performance solution architecture channel marketing API monitor campaign real time quality assurance automation workflows solution design tracking multi marketing customer journey integrate CRM automation studio integrations personalized customer lifecycle management
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Salesforce Marketing Cloud Manager - Octopus by RTG

posted by: spj_bot

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels.

Job Skills

performance management marketing cloud leadership customer experience refine decision make ul project management personalization scalable b manage strategic thinking data modeling communication loyalty marketing marketing strategy business marketing sql data driven performance reporting dashboards team leadership data integrity cross functional collaboration bridge forecast revenue multivariate testing best practice cloud manager revenue growth targeting governance data sms collaborate marketing automation best practices analytics operations digital transformation stakeholder management customer engagement catalyst translating business case adoption scalability stage real time MBA planning predictive modeling strategy execution managing teams scale cloud management driven personalized CRM automation studio integrations track
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Italian-speaking Technical Customer Support Agent in Greece

posted by: spj_bot

Imagine finishing your workday and heading straight to the beach.

Or starting your morning with a coffee on your balcony overlooking the Mediterranean.

With this opportunity, you can build an international career while enjoying the lifestyle Greece is famous for.

Our client is looking for Italian-speaking Tech Support Advisors to join a global support team assisting users of one of the world's most recognised technology brands. The role is fully remote within Greece, giving you the freedom to work from home while enjoying everything this incredible country has to offer.

Whether you prefer the energy of Athens, the relaxed pace of Crete, the charm of Thessaloniki, or life on one of Greece's beautiful islands, you'll have the flexibility to create a lifestyle that works for you.

What you'll be doing

As part of the technical support team, you'll help customers get the most out of their devices and services.

Your responsibilities will include:

Job Skills

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Finnish-speaking Customer Support Agent for iGaming client in Malta

posted by: spj_bot

Our iGaming client is looking for a Finnish-speaking Customer Support Agent to join their growing team in Malta. If you enjoy helping people, solving problems, and working in an international environment, this could be the perfect opportunity to start your next adventure abroad.

Whether you're already considering a move to Malta or simply curious about working overseas, this role offers the chance to combine career growth with an incredible lifestyle.

What you'll be doing

As part of the Customer Support team, you'll be the first point of contact for Finnish-speaking customers.

Your day-to-day responsibilities will include:

  • Assisting customers via live chat, email and phone
  • Resolving account, payment and general customer enquiries
  • Investigating and troubleshooting customer issues
  • Providing clear and professional support in both Finnish and English
  • Working closely with internal departments when needed
  • Maintaining accurate customer records and documentation
  • Helping ensure an outstanding customer experience from start to finish

No two days are exactly the same, making this role perfect for someone who enjoys variety and problem-solving.

Requirements

We're looking for someone who enjoys helping others and thrives in a customer-focused environment.

You should have:

Job Skills

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(English C1) Customer Support Consultant, SaaS (remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

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(fluent English) Customer Support Consultant, hospitality (remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via phone calls, chats, and emails;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

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Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

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Account Manager

posted by: spj_bot

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore and India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an experienced and self-driven Account Manager to join our commercial team. The ideal candidate will be responsible for developing, managing and maintaining relationships with customers in the maritime sector.

In this role you will:

Job Skills

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Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply
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