Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

About Excelya 
Excelya is a fastgrowing European CRO driven by the ambition to deliver the most engaging employee experience while becoming a leading player in clinical research. With more than 1,000 employees across 28 countries, we continue to expand and strengthen our organisation. 
As part of this growth, we are looking for a Senior Business Unit Manager to lead and develop one of our strategic Business Units, oversee a team of Business Managers, and drive operational and commercial excellence across a perimeter of approximately 70 consultants. 

Your Mission 

As a Senior Business Unit Manager, you will be responsible for the full operational, commercial and managerial performance of your Business Unit. Your responsibilities will include: 

Leadership & Team Management 

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best analytics global consulting team in the world.

We are seeking an experienced Data Engineer with expertise in Dataiku to join our data team. As a Data Engineer, you will be responsible for designing, building, and maintaining data pipelines, data integration processes, and data infrastructure. You will collaborate closely with data scientists, analysts, and other stakeholders to ensure efficient data flow and support data-driven decision making across the organization.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our community as an Account Manager liaising with our experienced Chief Customer Officer and provide high-level quality service for famous worldwide well-known companies such as Mastercard, Calm and MacPaw. Get access to the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Let's see what it takes 💛

What you will do:

We are hiring on behalf of our client, a single family office based in Limassol, a Head of IT.

As Head of IT, you will define and manage the IT strategy, infrastructure, and security for the family office while also providing direct, high-touch support to the shareholder. You will be responsible for ensuring that all systems are secure, reliable, and aligned with the long-term objectives and lifestyle needs of the family.

Key Responsibilities

• Own and execute the IT strategy for the family office and personal environments
• Act as the primary technology advisor to the shareholder
• Manage all IT infrastructure, cloud services, and end-user systems
• Plan and deliver system upgrades, migrations, and new technology implementations
• Design and maintain robust cybersecurity, privacy, and data protection controls
• Establish and test backup, disaster recovery, and business continuity plans
• Provide direct support for personal, executive, and travel technology
• Manage IT vendors, service providers, and external consultants
• Maintain documentation, access controls, and asset governance

Requirements

Technical Skills & Experience

Operating Systems & Devices

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Integration Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

We are seeking a highly skilled Senior Salesforce Integration Consultant to design, develop, and manage integrations between Salesforce and external systems. The ideal candidate will have deep hands-on experience with Salesforce platforms, integration patterns, APIs, and middleware solutions, and will play a key role in delivering scalable, secure, and high-performing enterprise integrations.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

Tiger Analytics is looking for an experienced Technical Project Manager to lead and deliver complex data-focused GEN AI initiatives. The ideal candidate will have extensive experience managing enterprise-level data projects, collaborating across all levels of the organisation, and ensuring successful delivery within scope, time, and budget. This role requires a strong technical understanding of data environments and proven expertise in both traditional project management and Agile methodologies.

Responsibility

Own and maintain integrated technical and business roadmaps across 4+ concurrent GenAI tracks (Contract Digitisation, Contract Q&A, Finance Chat Agent, Supply Chain/Pricing Agentic Workflows)

Translate business priorities into actionable product requirements and development sprints

Balance short-term delivery milestones with long-term strategic AI capabilities

Identify dependencies and synergies across tracks to maximise reusability and accelerate delivery

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best analytics global consulting team in the world.

This role will be responsible for Architecture, Designing and implementing best data practices on the Azure platform.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for an Associate Director / Senior Manager of Data Science to lead high-impact applied ML and analytics initiatives. This role combines deep technical expertise, strong experimentation rigor, and business leadership to influence product direction and drive measurable outcomes at scale.

Responsibilities:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES: