Skip to main content

Dutch/Flemish Speaking Technical Online Support - Relocation to Sofia

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Technical Online Support Specialist who is eager to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who have a passion for technology and enjoy providing exceptional service to clients. You will be responsible for assisting our Dutch and Flemish-speaking customers with their technical inquiries, ensuring a seamless experience with our products and services.

Key Responsibilities

  • Deliver high-quality technical support to Dutch and Flemish-speaking customers via online communication methods.
  • Identify, troubleshoot, and resolve a variety of technical issues efficiently while maintaining a customer-centric approach.
  • Provide clear and precise instructions to customers, guiding them through troubleshooting steps.
  • Maintain comprehensive records of customer interactions and issue resolutions within our support system.
  • Collaborate with internal teams to escalate complex problems and contribute to ongoing product improvements.
  • Stay informed about product developments, service updates, and best practices in customer support to provide informed assistance.

Requirements

Job Skills

View the job post & apply

Operational Technical Procedures Manager CANDU

posted by: spj_bot

The Operational Technical Procedure Manager will support the refurbishment project by supporting the development of procedures and documentation including Operations and commissioning procedures for post refurbishment return to service of Cernavoda Unit 1. The Operational Technical Procedure Manager will work closely with the project team and the station to ensure that the work conducted in support of the refurbishment project adheres to its safety, licensing, budget, schedule, and quality objectives.

  • Interface with the Operations, Engineering, Nuclear Safety and Licensing and document control Teams.
  • Develop and support the development of procedures for refurbishment activities and post refurbishment return to service
  • Ensures successful project delivery on assigned tasks.
  • Ensures work and deliverables meet regulatory requirements
  • Coordinate inputs, reviews and approvals from key stakeholders.
  • Ensures the schedule is established, accurate, up to date and adhered to.
  • Identify and communicate work progress.
  • Completes all assigned project reports and ensure management is fully briefed on the status of the work assigned.
  • Anticipates challenges and takes proactive mitigating actions to address them.
  • Understands the impact of the work on the station’s safety and licensing basis

Requirements

Job Skills

View the job post & apply

Senior Data Scientist - Semi Conductor

posted by: spj_bot

Tiger Analytics is looking for experienced Senior Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Data Scientist, you will apply strong expertise through the use of machine learning, data mining, and information retrieval to design, prototype, and build next generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Job Skills

View the job post & apply

Senior Data Scientist - Semi Conductor

posted by: spj_bot

Tiger Analytics is looking for experienced Senior Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Data Scientist, you will apply strong expertise through the use of machine learning, data mining, and information retrieval to design, prototype, and build next generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Job Skills

View the job post & apply

German Support Agent for a Online Travel Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.


Key Responsibilities

  • Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
  • Resolve customer complaints efficiently and ensure a high level of satisfaction.
  • Document customer interactions and issues in our CRM system for accurate tracking.
  • Work collaboratively with other teams to escalate and solve more complex problems.
  • Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply

Machine Learning Engineer, AI Decisioning

posted by: spj_bot

Machine Learning Engineer, AI Decisioning (Full-time)

Location: Remote (North America) / San Francisco (Optional)

Salary Range: $200,000 - $260,000 USD

We are expanding our data activation products to include a powerful intelligence layer, and we are looking for a highly experienced Machine Learning Engineer to join our team. Hundreds of companies use our platform to automate and improve operations by syncing data into their systems, but there is immense potential in helping them make smarter decisions about which customers to message, what content to use, and when to send messages.

A lot of this crucial decision-making today is often manual and driven by intuition. By integrating machine learning, we aim to deliver a step-function impact for our customers. Given our access to first-party customer data, we are perfectly positioned to build an intelligence layer that leverages this rich data source.

Your responsibilities will include working on complex problems such as:

Job Skills

View the job post & apply

Polish Speaking Technical Support Specialist - Work In Sofia

posted by: spj_bot

Mercier Consultancy MD is searching for a dedicated Polish Speaking Technical Support Specialist to join our team in Sofia, Bulgaria. This role is ideal for individuals with a passion for technology and customer service, as you will assist our Polish-speaking clients in resolving technical issues related to our products and services. If you enjoy problem-solving and helping others, this position is the perfect fit for you!


Key Responsibilities

  • Provide outstanding technical support to Polish-speaking customers through various channels, including phone, email, and chat.
  • Diagnose and troubleshoot technical problems effectively and efficiently.
  • Guide customers step-by-step through their technical inquiries and provide clear instructions.
  • Document customer interactions and technical issues accurately in the CRM system.
  • Collaborate with engineering and product teams to escalate complex problems and ensure timely resolutions.
  • Stay updated on product knowledge and enhancements to deliver accurate information to customers.

Requirements

Job Skills

View the job post & apply

Head of Community

posted by: spj_bot

Head of Community - Secure Computation Network

Location: Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones

Compensation: $130K - $150K

We are building a secure computation network that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like AI, biometric data, health data, voting, and consumer data using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced Head of Community to drive our global strategy.

This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision.

Key Responsibilities:

Job Skills

View the job post & apply

Senior Software Engineer

posted by: spj_bot

Senior Software Engineer

Location: Williamsburg, Brooklyn, NYC (100% On-site)

Compensation: $150,000 - $225,000 (Base Salary) + Competitive Equity

We are building the future of digital advertising, transforming the $600B ecosystem by enabling brands to buy creator media like they buy Meta or Google ads. Our AI-native platform delivers performant, scalable, and authentic creator-led marketing, compressing weeks of manual sponsorship work into seconds. Backed by top-tier VCs and named to Forbes’ list of Next Billion Dollar Startups, we are seeking a Senior Software Engineer to join as a foundational member of the engineering team.

As a Senior Software Engineer, you will work directly with our founders, designing, building, and launching new product features from the first line of code to production. You will have significant autonomy and ship real functionality every week, tackling complex engineering problems that directly shape our product and business outcomes.

In this role, you will:

Job Skills

View the job post & apply

Proptech Product Manager - Robusta

posted by: spj_bot

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. 

Key Accountabilities

Product Strategy & Roadmap

  • Define and own the product vision, strategy, and roadmap.
  • Identify market opportunities and drive product-market fit.
  • Set product success metrics and monitor performance.

Product Delivery

Job Skills

system architecture performance improvement engineering design customer experience strategic alignment validation ul product lifecycle product requirement document market planning plan product adoption framing marketplace backlog product requirement agile delivery landscape data driven write consultants translate monitor performance problem solve design collaboration product strategy collaborate managing strategic communicate agile product analytics operations real estate digital transformation stakeholder management customer engagement catalyst workflows adoption business case scrum validate decision complex problems cross functional leadership product engineering prioritization user experience improve product digitization user story prioritize product market agile methodology decision making execute track
View the job post & apply
Subscribe to complex problems

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts