Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

We have an urgent requirement for a Commercial Data & Analytics SME/Lead role based out of the Foster City office. This is a strategic business-facing role, not a pure engineering/reporting position.

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.

About You

We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep-dive stakeholder interviews through to solution design, development oversight, and successful go-live.

Key Responsibilities

Stakeholder Engagement & Requirements

– Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements

– Build strong relationships across business units to become a trusted advisor and bridge to the technology team

– Facilitate requirements sign-off and manage stakeholder expectations throughout delivery

User Journey & Solution Design

– Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas

– Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user-centred solutions

– Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins

– Design and document end-to-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent)

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Senior Manager / Associate Director with a strong Life Sciences background and hands-on commercial analytics experience to launch Commercial Data Product to support an upcoming pharma launch. This role will lead a small, dedicated pod to design and build a Snowflake-native, Power BI–aligned data product from the ground up. The position gives an opportunity to focus on data product ownership, metric design, and stakeholder alignment. The candidate should have strong experience and domain knowledge in gene therapy, with exposure to relevant processes, workflows, and industry applications.

Key Responsibilities

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 1000 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are seeking a Senior Manager / Associate Director with a strong Life Sciences background and hands-on commercial analytics experience to launch Commercial Data Product to support an upcoming pharma launch. This role will lead a small, dedicated pod to design and build a Snowflake-native, Power BI–aligned data product from the ground up. The position gives an opportunity to focus on data product ownership, metric design, and stakeholder alignment. The candidate should have strong experience and domain knowledge in gene therapy, with exposure to relevant processes, workflows, and industry applications.

Key Responsibilities

Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You'll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We're looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment. Comprehensive training and continuous support will be provided throughout onboarding and deployment.

Employment Structure

Onboarding for this role is structured in two stages:

Stage 1: Training and Nesting Agreement (21 Business Days)

New hires begin under a separate Training and Nesting Agreement covering classroom training, assessments, shadowing, and production-readiness evaluation. To advance, trainees must meet measurable standards, including:

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are looking for a Senior Data Scientist with a good blend of data analytics background, practical experience in Operation research strategies and Pricing Analytics within supply chains, and strong coding capabilities to add to our team.

Key Responsibilities:

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are looking for a Senior Data Scientist with a good blend of data analytics background, practical experience in Operation research strategies and Pricing Analytics within supply chains, and strong coding capabilities to add to our team.

Key Responsibilities:

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for highly experienced and strategic leader to drive Commercial Data and Analytics initiatives.

RESPONSIBILITIES: