Mercier Consultancy MD is excited to offer a remarkable opportunity for Norwegian Speaking Customer Service Representatives in the Finance industry. If you have a passion for finance and a commitment to providing top-notch customer service, this is the role for you. As a member of our dynamic team, you will assist customers with their financial inquiries while delivering exceptional service in Norwegian.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Norwegian.
• Provide accurate information on banking services, investment options, and financial regulations.
• Assist customers with account setup, transactions, and resolving issues related to their accounts.
• Handle and resolve customer complaints efficiently, ensuring a high level of satisfaction.
• Record and maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with internal teams to enhance customer experiences and streamline processes.
• Stay informed about financial products and industry trends to provide relevant advice to customers.

Requirements

GoMining is seeking a talented DevOps/SRE Engineer to join our team, ensuring the reliability, scalability, and security of our advanced crypto and fintech products.

This role is ideal for professionals passionate about building robust infrastructure, streamlining CI/CD processes, and maintaining high-availability systems in fast-paced, technology-driven environments. You will play a pivotal role in optimizing system performance, automating operations, and enhancing the resilience of our services.

We are looking for someone who brings technical expertise, problem-solving skills, and innovation to the table.

Responsibilities:

Infrastructure Development & Maintenance

• Design, deploy, and maintain Kubernetes clusters, virtual machines, and local infrastructure.
• Develop and enhance platform architectures with a focus on scalability, reliability, and security.
• Apply DevOps principles across product teams to improve the Software Development Life Cycle (SDLC).

Application Support & Collaboration

• Develop and support business-critical applications.
• Collaborate with developers to streamline features and resolve operational issues.
• Ensure reliable application operations using modern SRE practices (SLI, SLO, Error Budgets).

Automation & CI/CD

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives at a Berlin-based Digital Bank and Fintech. This role is perfect for individuals who are passionate about the intersection of technology and finance and are eager to provide exceptional customer support. As a customer service representative, you will assist clients in navigating their banking needs and digital financial solutions, all while communicating effectively in Spanish.

Key Responsibilities

• Manage customer inquiries regarding banking services, account management, and fintech solutions via phone, email, and chat in Spanish.
• Provide clear and accurate information on service offerings, account features, and transactional processes.
• Assist customers with technical issues related to digital banking platforms.
• Resolve customer complaints efficiently and ensure high levels of satisfaction.
• Document customer interactions and maintain comprehensive records in the CRM system.
• Collaborate with other departments to enhance the customer experience and streamline services.
• Stay up-to-date with the latest banking products, services, and regulatory requirements.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for real estate and a commitment to providing outstanding customer service, this position is tailored for you. You will be responsible for helping clients navigate their real estate inquiries while ensuring excellent communication and support in Slovenian.

Key Responsibilities

• Manage customer inquiries related to real estate listings, rental properties, and purchase processes via phone, email, and chat in Slovenian.
• Provide detailed information on property features, prices, and neighborhood amenities.
• Assist clients with application processes, lease agreements, and transaction inquiries.
• Resolve customer issues and concerns promptly to ensure a positive experience.
• Maintain accurate records of customer interactions and document inquiries in our CRM system.
• Collaborate with real estate agents and other departments to streamline processes and enhance customer satisfaction.
• Stay informed about market trends, new listings, and regulatory updates to provide useful insights to customers.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for Slovenian Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is tailored for individuals who are passionate about logistics and dedicated to providing exceptional service. As a customer service representative, your primary responsibility will be to assist clients with their inquiries and provide solutions in Slovenian.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment status, and supply chain solutions via phone, email, and chat in Slovenian.
• Provide accurate information on pricing, delivery times, and service options.
• Assist customers with order processing, tracking, and any necessary adjustments.
• Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
• Document all customer interactions thoroughly in the CRM system for subsequent follow-up and record-keeping.
• Collaborate with operational teams to streamline processes and improve customer experience.
• Stay updated on industry trends and company offerings to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
• Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
• Resolve any complaints or issues with a focus on delivering first-class customer service.
• Document all customer interactions accurately in our CRM system to ensure continuity in service.
• Collaborate with other departments to streamline processes and improve the overall customer experience.
• Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and enjoy providing exceptional customer support. As a representative, you will assist clients in navigating IT solutions and services while ensuring a seamless experience in Swedish.

Key Responsibilities

• Handle customer inquiries related to IT services, software, and hardware troubleshooting via phone, email, and live chat in Swedish.
• Assist customers with account management, service activation, and technical support while providing clear and accurate information.
• Educate customers about new products, services, and updates within the IT sector.
• Resolve customer complaints and technical issues promptly to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical teams to address customer needs and streamline service delivery.
• Stay informed about IT trends, products, and company offerings to provide the most relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who have a passion for customer engagement and are enthusiastic about providing exceptional service. As a customer service representative, you will assist clients with inquiries related to products, services, and retail experiences, all while communicating effectively in Slovenian.

Key Responsibilities

• Manage customer inquiries regarding retail products, order processing, and service inquiries via phone, email, and chat in Slovenian.
• Provide detailed information on product availability, pricing, discounts, and ongoing promotions.
• Assist customers with their orders, including changes, cancellations, and returns.
• Resolve any customer complaints or concerns efficiently to ensure a positive experience.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance the customer experience and streamline processes.
• Remain updated on product knowledge and retail trends to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who have a passion for customer interaction and excellence in service. You will play a crucial role in assisting customers with their inquiries related to retail products and services while delivering exceptional customer service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Finnish.
• Provide detailed information on product availability, pricing, and promotions.
• Assist customers with order processing, returns, and exchanges.
• Resolve customer complaints and issues with a friendly and professional approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Finnish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and want to provide top-notch support to customers while utilizing their language skills. You will be instrumental in ensuring that clients receive the assistance they need in Finnish, enhancing their overall experience in the logistics sector.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipments, and supply chain solutions via phone, email, and chat in Finnish.
• Assist customers with order tracking, logistics options, and any necessary adjustments to their shipments.
• Provide detailed information on shipping procedures, delivery times, and service offerings.
• Resolve customer concerns and issues promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system to ensure proper follow-up.
• Collaborate with internal teams to improve service delivery and streamline operations.
• Keep updated on industry trends and company services to provide relevant information to customers.

Requirements