Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who have a passion for customer interaction and excellence in service. You will play a crucial role in assisting customers with their inquiries related to retail products and services while delivering exceptional customer service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Finnish.
• Provide detailed information on product availability, pricing, and promotions.
• Assist customers with order processing, returns, and exchanges.
• Resolve customer complaints and issues with a friendly and professional approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Finnish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and want to provide top-notch support to customers while utilizing their language skills. You will be instrumental in ensuring that clients receive the assistance they need in Finnish, enhancing their overall experience in the logistics sector.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipments, and supply chain solutions via phone, email, and chat in Finnish.
• Assist customers with order tracking, logistics options, and any necessary adjustments to their shipments.
• Provide detailed information on shipping procedures, delivery times, and service offerings.
• Resolve customer concerns and issues promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system to ensure proper follow-up.
• Collaborate with internal teams to improve service delivery and streamline operations.
• Keep updated on industry trends and company services to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is ideal for individuals who are passionate about travel and customer service. As a representative, you will assist clients in Finnish with inquiries related to accommodations, travel plans, and tourism services, ensuring that they receive a memorable experience.

Key Responsibilities

• Manage customer inquiries regarding hotel bookings, travel arrangements, and local tourism experiences via phone, email, and live chat in Finnish.
• Provide detailed information on services, promotions, and travel guidelines.
• Assist customers with reservation adjustments, cancellations, and special requests.
• Resolve customer complaints and issues efficiently, ensuring high levels of satisfaction.
• Document all customer interactions accurately in the CRM system for future support reference.
• Collaborate with various partners to streamline services and enhance customer experiences.
• Stay updated on travel trends, destinations, and company services to provide relevant information.

Requirements

Mercier Consultancy MD is excited to offer a wonderful opportunity for French Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who excel in customer interactions and have a passion for retail. In this position, you will assist customers with their inquiries related to products and services, all while providing excellent service in French.

Key Responsibilities

• Handle customer inquiries regarding retail products, orders, and services via phone, email, and live chat in French.
• Provide information about product availability, pricing, and ongoing promotions.
• Assist customers with order processing, returns, exchanges, and special requests.
• Resolve any customer complaints and issues efficiently while ensuring a satisfactory resolution.
• Document customer interactions accurately in our CRM system.
• Collaborate with other departments to enhance customer service and streamline processes.
• Stay informed about product knowledge and retail trends to assist customers effectively.

Requirements

Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?

What you'll do: 

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for customer interaction and excellence in service. As a member of our customer service team, you will assist customers with their inquiries related to products, services, and experiences, all while communicating effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Portuguese.
• Provide detailed information on product availability, pricing, and promotional offers.
• Assist customers with order processing, returns, and exchanges.
• Resolve any customer complaints and issues with a positive and solutions-oriented approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Join the exciting team at Mercier Consultancy MD as we seek enthusiastic Italian Speaking Customer Service Representatives for the telecommunications industry! This is your chance to be part of a dynamic environment where your passion for customer service will shine. In this engaging role, you'll connect with customers, providing them with the information and support they need to navigate their telecommunications needs with ease.

What You'll Do

• Connect with customers through phone, email, and live chat, addressing their inquiries regarding telecom services, products, and plans in Italian.
• Guide customers with service activations, troubleshooting, and billing inquiries while ensuring a smooth experience.
• Assist clients with managing their accounts and making informed decisions on their services.
• Tackle customer issues and complaints with empathy and efficiency, ensuring their satisfaction at every touchpoint.
• Stay in-the-know about the latest telecommunications trends, products, and promotional offers to provide top-notch service.
• Keep detailed records of customer interactions in our CRM system to streamline support.
• Collaborate with your dedicated team members to improve service processes and customer experiences.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, Japan, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an experienced, diligent, committed and motivated lawyer to join our Legal Department as Legal Counsel at our Piraeus office in Greece. This position reports to the Chief Legal Officer.

In this role you will be delivering on the following:

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

Responsibilities

About AHOY:

AHOY is a pioneering tech company dedicated to developing innovative solutions that address the complexities of modern business logistics. We specialize in creating systems that streamline processes, enhance efficiency, and ultimately simplify cross-border shipping for our clients. Our vibrant culture promotes collaboration and creativity, allowing our team to drive impactful changes in the logistics industry.

Position Overview:

We are seeking a Senior Product Manager / Product Lead for our Cross-Border Shipping initiative at AHOY. In this role, you will take charge of our product strategy, from ideation to execution, ensuring that our offerings meet the dynamic needs of the market. The ideal candidate will have a deep understanding of shipping and logistics, exceptional leadership skills, and a track record of successful product management.

Requirements

Key Responsibilities: