Mercier Consultancy MD is thrilled to offer a unique opportunity for Icelandic Speaking professionals seeking new career adventures in Sofia, Bulgaria. This position comes with a fully paid relocation package, making it easier than ever to join our team in this vibrant city. You will be part of an organization focused on fostering innovation and providing excellent service to our clients.

Key Responsibilities

• Provide exceptional support to our Icelandic-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Ensure customer satisfaction by addressing concerns and resolving issues effectively.
• Document all customer interactions and maintain accurate records in our CRM systems.
• Collaborate with cross-functional teams to improve service delivery and customer experience.
• Participate in training and development sessions to stay updated on product and service offerings.

Requirements

Mercier Consultancy MD is thrilled to announce exciting French Speaking Customer Service opportunities in beautiful Greece, featuring a fully paid relocation package! This role allows you to advance your career while enjoying the rich culture and stunning landscapes Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to fostering a positive and dynamic work environment. As part of our team, you will have the chance to significantly contribute to customer satisfaction and help us maintain our reputation for excellent service.

Key Responsibilities

• Provide high-quality support to French-speaking customers via phone, email, and chat, ensuring professionalism and a warm demeanor in every interaction.
• Assist customers in understanding our products and services, delivering accurate and informative guidance.
• Rapidly address and resolve customer inquiries and complaints to uphold high satisfaction levels.
• Maintain accurate records of customer interactions and conduct follow-ups to ensure their needs are fulfilled.
• Work collaboratively with colleagues and different departments to improve service delivery and customer experience.
• Stay updated on our products and industry trends to provide the best possible support.

Requirements

Mercier Consultancy MD is thrilled to offer excellent Dutch Speaking Customer Service positions in the beautiful country of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to advance your career while experiencing the rich culture and stunning landscapes of Greece.

Why Choose Mercier Consultancy MD?

We are dedicated to fostering a supportive and inclusive work environment where every team member can thrive. At Mercier Consultancy MD, you will become an integral part of a team that is passionate about delivering exceptional customer service.

Key Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, ensuring each interaction is professional, friendly, and helpful.
• Provide detailed information about our products and services, guiding customers through their inquiries.
• Promptly resolve customer issues and complaints to maintain high levels of satisfaction.
• Keep accurate records of customer interactions and follow up to ensure their needs are met.
• Collaborate with team members and other departments to enhance service delivery and customer support.
• Stay informed about company offerings and industry trends to provide the best assistance possible.

Requirements

Mercier Consultancy MD is thrilled to announce exciting Czech Speaking Customer Service opportunities in beautiful Greece, complete with a fully paid relocation package! This role provides a fantastic chance to develop your career while experiencing the rich culture and stunning scenery of Greece.

Why Choose Mercier Consultancy MD?

We are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. As part of our vibrant team, you will play a crucial role in enhancing customer satisfaction and delivering excellent service.

Key Responsibilities

• Assist Czech-speaking customers via phone, email, and chat, ensuring a friendly and professional service during every interaction.
• Provide clear and accurate information about our products and services to help customers make informed decisions.
• Swiftly resolve customer inquiries and complaints to maintain high levels of customer satisfaction.
• Document customer interactions accurately and follow up to ensure their satisfaction.
• Collaborate with various departments to enhance service delivery and improve overall customer experience.
• Stay updated on our offerings and industry trends to deliver knowledgeable support.

Requirements

Are you fluent in Polish and looking for an exciting career opportunity in Sofia, Bulgaria? Mercier Consultancy MD is thrilled to offer Polish Speaking positions with a fully paid relocation package. This is a unique chance to join our growing team and experience life in one of Europe’s most vibrant cities while advancing your career.

Key Responsibilities

• Provide outstanding customer support and service to Polish-speaking clients across various channels, including phone, email, and chat.
• Assist in resolving inquiries, complaints, and technical issues to ensure customer satisfaction.
• Document interactions accurately in our CRM system for efficient follow-up and analysis.
• Collaborate with internal teams to improve service delivery and enhance customer experience.
• Engage with customers and gather feedback to contribute to product and service improvements.
• Participate in training sessions to continuously develop your skills and knowledge related to products and services.

Requirements

Join Mercier Consultancy MD and take advantage of an exciting opportunity for Danish Speaking professionals looking for an adventure in Bulgaria! We are offering fully paid relocation packages for qualified candidates who are eager to advance their careers while experiencing a new culture and lifestyle.

In this role, you will leverage your language skills to provide exceptional customer support and service to our clients, helping them navigate products and address any inquiries they may have. You will enjoy a supportive work environment that values your contributions and offers opportunities for professional growth.

Key Responsibilities

• Provide outstanding customer support in Danish through various communication channels: phone, email, and chat.
• Assist customers with inquiries regarding services, products, and account management.
• Document interactions meticulously in our CRM system to maintain accurate client records.
• Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
• Collaborate with internal teams to drive seamless service delivery and continuous improvement.
• Participate in training programs to enhance product knowledge and service excellence.

Requirements

Join DOF as our Technical Delivery Manager!

We are seeking a highly skilled and proactive Technical Delivery Manager to lead the execution of technical projects and change initiatives across our IT operations. This is a key corporate role responsible for ensuring high-quality delivery of technical solutions that support DOF’s overall business objectives. As Technical Delivery Manager, you will work closely with internal stakeholders, technical teams, and external partners to ensure that changes are implemented efficiently, securely, and in line with best practices. We are looking for a candidate who can provide operational insight and a structured approach to technical delivery.

Responsibilities:

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.

Responsibilities

• Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
• Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
• Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
• Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
• Stay up-to-date with industry trends and customer needs to continuously improve service offerings.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Agent based in Lisbon, with a competitive salary of 2000 Euro per month. In this role, you will be part of a dynamic team that provides exceptional support to Dutch-speaking clients, enhancing their experience with our services and products.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries and concerns with professionalism.
• Provide information about services, facilitate order placements, and manage customer accounts.
• Resolve customer complaints effectively while ensuring satisfaction and retention.
• Maintain accurate records of customer interactions in the CRM system for quality assurance.
• Collaborate with internal teams to improve processes and enhance customer service delivery.
• Stay updated on product knowledge and company policies to provide the best support possible.

Requirements

Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Advisor and enjoy the flexibility of remote work! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service to join our network of on-demand professionals.

In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Your journey will begin with an intensive training program designed to equip you with all the knowledge and skills necessary to excel.

Key Responsibilities:

• Engage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support.
• Deliver an outstanding customer experience by addressing questions, concerns, and requests promptly.
• Document all customer interactions accurately in our systems.
• Collaborate with team members to share insights and improve service delivery.
• Stay updated on product offerings and company policies to assist customers effectively.

Requirements