French Speaking Customer Service for Payment Solutions Provider - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an excellent opportunity for French Speaking Customer Service Representatives with a focus on Payment Solutions. This role is based in beautiful Greece and is perfect for individuals who have a passion for customer service and are interested in the financial technology sector. As a valued member of our team, you will assist clients in navigating their inquiries regarding payment solutions while communicating effectively in French.
Key Responsibilities
- Handle customer inquiries regarding payment solutions, transactions, and related services via phone, email, and chat in French.
- Provide clear and detailed information about product features, pricing, and integration processes.
- Assist customers with troubleshooting issues and resolving concerns related to payment processing.
- Document all interactions accurately in the CRM system for efficient customer follow-up.
- Work collaboratively with technical teams to ensure seamless service delivery and customer satisfaction.
- Stay updated on industry trends and product updates to provide knowledgeable support.
- Promote trust and confidence in our payment solutions by fostering positive customer relationships.
Requirements