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Polish Speaking Customer Service for Retail industry - Work In Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Polish Speaking Customer Service Representatives in the retail industry, based in Sofia, Bulgaria. This role is ideal for individuals passionate about customer service and retail. As a representative, you'll assist customers with inquiries related to products, services, and promotions, all while enhancing their shopping experience in Polish.


Key Responsibilities

  • Respond to customer inquiries regarding retail products, stock availability, and service options via phone, email, and live chat in Polish.
  • Provide detailed information about promotions, pricing, and return policies.
  • Assist customers with order placement, tracking, changes, and cancellations.
  • Resolve any customer complaints or issues in a timely and effective manner.
  • Maintain accurate documentation of customer interactions in our CRM system.
  • Collaborate with internal teams to ensure smooth service delivery and improved customer experience.
  • Stay informed about the latest product offerings and retail trends to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a unique opportunity for Slovak Speaking Customer Service Representatives in the Transportation industry, focusing on rail, shipping, and logistics. This role is tailored for individuals who have a passion for customer service and an interest in transportation solutions. As a representative, you will assist customers in Slovak, providing them with necessary information and support regarding their transportation needs.


Key Responsibilities

  • Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Slovak.
  • Provide customers with detailed information on shipping options, delivery timelines, and service policies.
  • Assist customers with the booking process, as well as any changes or cancellations required.
  • Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
  • Accurately document customer interactions and maintain organized records in the CRM system.
  • Collaborate with operational teams to provide real-time information and updates to customers.
  • Stay informed about industry trends and service offerings in order to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Logistics & Supply Chain industry. If you are passionate about logistics and thrive in customer-centric roles, this position is ideal for you. In this role, you will assist clients in understanding their logistics needs while providing exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to logistics services, supply chain solutions, and shipping inquiries via phone, email, and chat in Slovak.
  • Provide accurate information about shipping options, service timelines, and pricing.
  • Assist customers with order tracking, modifications, and any issues that arise.
  • Resolve complaints and challenges in a timely and professional manner, ensuring customer satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Work closely with operational teams to ensure smooth logistics processes and timely updates to customers.
  • Keep up-to-date with industry trends and company services to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing superior customer support. As a member of our team, you will assist clients in navigating their pharmaceutical needs while delivering exceptional service in Polish.


Key Responsibilities

  • Handle customer inquiries regarding pharmaceutical products, prescription information, and healthcare services via phone, email, and chat in Polish.
  • Provide accurate information on medication usage, side effects, and available healthcare options.
  • Assist customers with order processing, medication refills, and account management.
  • Resolve customer complaints and issues promptly while ensuring customer satisfaction.
  • Document customer interactions accurately in our CRM system, maintaining compliance with industry regulations.
  • Collaborate with healthcare professionals and internal teams to enhance the customer experience.
  • Stay informed about pharmaceutical products, industry developments, and company offerings.

Requirements

Job Skills

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Nordic Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and dedicated to providing top-notch customer support. As a representative, you will engage with clients in Nordic languages, assisting them with their telecommunications inquiries and ensuring they receive a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding telecommunications services, including account management, billing, and troubleshooting via phone, email, and chat in Nordic languages.
  • Assist customers with service plans, device activations, and technical support.
  • Provide clear and accurate information about products, promotions, and available services.
  • Effectively resolve customer complaints and technical issues, ensuring high levels of satisfaction.
  • Document all customer interactions in the CRM system accurately for future reference.
  • Work collaboratively with internal teams to improve customer service delivery and support.
  • Stay informed about new technologies, products, and industry trends to better assist customers.

Requirements

Job Skills

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French Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the healthcare industry. This position is ideal for individuals who are passionate about healthcare and dedicated to providing exceptional support to clients. As a representative, you will assist customers with their healthcare inquiries in French, contributing to a positive and supportive experience.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, insurance, and medical products via phone, email, and chat in French.
  • Provide comprehensive information regarding services, appointment scheduling, and eligibility requirements.
  • Assist customers with claims processing, account management, and resolving any issues that arise.
  • Document all interactions accurately in the CRM system to ensure continuity of care.
  • Work collaboratively with healthcare professionals and internal teams to address customer needs effectively.
  • Stay informed about healthcare regulations, policies, and industry trends to provide accurate and helpful assistance.

Requirements

Job Skills

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Estonian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Estonian Speaking Customer Service Representatives in the manufacturing industry. This role is ideal for individuals who are passionate about customer service and have an interest in manufacturing processes and products. As a customer service representative, you will assist clients in Estonian, ensuring they have a smooth experience with our services and products.


Key Responsibilities

  • Handle customer inquiries regarding manufacturing services, product specifications, and order management via phone, email, and chat in Estonian.
  • Provide detailed information on product availability, pricing, and lead times.
  • Assist customers with order placements, modifications, and tracking.
  • Resolve any issues or complaints in a prompt and professional manner.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with production teams to provide real-time updates and insights to customers.
  • Stay informed about manufacturing trends and product offerings to better assist customers.

Requirements

Job Skills

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Estonian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Aviation industry. This position is ideal for individuals who are passionate about travel and aviation and have a commitment to delivering excellent customer service. In this role, you will assist customers with their inquiries related to flights, bookings, and aviation services, providing support in Estonian.


Key Responsibilities

  • Manage customer inquiries regarding flight schedules, reservations, and cancellations via phone, email, and chat in Estonian.
  • Provide information on travel requirements, baggage policies, and service options.
  • Assist customers with their bookings, modifications, and special requests in a timely manner.
  • Address and resolve customer complaints effectively, ensuring a high level of customer satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with various internal teams to provide customers with accurate and timely information.
  • Stay informed about aviation trends and company services to assist customers effectively.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the telecommunications industry. This role is designed for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will engage with clients in Norwegian, assisting them with their telecommunications inquiries and ensuring they receive top-notch service.


Key Responsibilities

  • Manage customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, via phone, email, and chat in Norwegian.
  • Assist customers with account management, billing inquiries, and service modifications.
  • Provide accurate information regarding product features, promotions, and service coverage.
  • Resolve customer complaints and technical issues swiftly to ensure satisfaction.
  • Document all customer interactions thoroughly in the CRM system for follow-up and reporting.
  • Collaborate with internal departments to improve service delivery and customer experience.
  • Stay informed about new products, services, and industry developments to provide relevant assistance.

Requirements

Job Skills

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Swedish Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Swedish Speaking Customer Service Representatives in the Pharmaceuticals industry. If you have a passion for healthcare and a commitment to delivering high-quality service, this role is perfect for you. As a member of our customer service team, you will assist healthcare professionals and customers with their inquiries regarding pharmaceutical products and services, all while communicating effectively in Swedish.


Key Responsibilities

  • Handle inquiries related to pharmaceutical products, prescriptions, and healthcare solutions via phone, email, and chat in Swedish.
  • Provide accurate information on product availability, usage instructions, and regulatory guidelines.
  • Assist customers with order processing, billing questions, and service-related issues.
  • Resolve customer complaints and inquiries promptly, ensuring a high level of satisfaction.
  • Document all interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless and efficient service delivery.
  • Stay informed about pharmaceutical industry regulations and product updates to provide the most relevant information to customers.

Requirements

Job Skills

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