About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

Mercier Consultancy MD is excited to offer a pivotal role for a German Customer Support Representative with a reputable Pharmaceutical Company based in Athens, Greece. In this important position, you will engage with German-speaking clients, providing them with expert support and information regarding pharmaceutical products and services. Your dedication will play a vital role in ensuring that customers receive the highest level of care and assistance.

Key Responsibilities

• Serve as the primary point of contact for German-speaking customers via phone, email, and chat, delivering exceptional support related to pharmaceutical inquiries.
• Assist customers by providing accurate information about products, services, and medical concerns.
• Resolve customer complaints and issues efficiently, ensuring overall satisfaction and compliance with company standards.
• Maintain thorough records of customer interactions and feedback in our CRM system.
• Collaborate closely with various teams to facilitate the resolution of more complex inquiries.
• Stay informed about company products, industry changes, and regulatory updates to enhance customer interactions.

Requirements

About the Role

Join Excelya as a Laboratory Metrology & Qualification Specialist, where you will play a vital role in ensuring the accuracy and reliability of measurements across our laboratory operations. In this position, you will be responsible for developing, implementing, and maintaining measurement and qualification standards in alignment with regulatory requirements.

The consultant will be responsible for ensuring the accuracy and reliability of metrology, verification, and qualification activities for laboratory instruments, equipment, utilities, and controlled environments. The mission covers both initial and periodic qualification phases, including technical validation according to operational and regulatory requirements (GMP and labor code standards).

Main Responsibilities:

• Health, Safety & Environment (HSE) Responsibilities:
• Apply and promote site HSE policies and procedures.
• Identify and report any hazardous situations, ensuring compliance with safety plans.
• Use personal protective equipment properly and ensure safety devices are not altered.
• Demonstrate exemplary safety behavior while encouraging safe practices among colleagues.
• Support continuous improvement in safety culture.

Excelya: Your Future Starts Here

At Excelya, we pride ourselves on being a leading mid-size Contract Research Organization (CRO) with over 900 passionate professionals dedicated to improving healthcare. Our core values of Audacity, Care, and Energy guide our actions and decisions as we work collaboratively to drive innovation in clinical research.

Position Overview:

We are currently looking for a knowledgeable and detail-oriented Quality Assurance Expert specializing in Computerized Systems (CS/QRM) to join our dynamic quality assurance team. In this role, you will be instrumental in ensuring the compliance, quality, and effectiveness of our computerized systems and the associated quality risk management processes.

Main Responsibilities:

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

GENERAL SUMMARY

The Director of Market Access Operations is responsible for participating in the management of company's goals for contractual relationships and financial achievements with payers (insurers, managed care organizations, medical groups, federal, state, and local governmental entities, and other third-party payer-related entities). The role will analyze and assess existing and prospective payer relationships, needs, and development to support evidence-based decision-making and optimal revenue improvement and growth.

ESSENTIAL FUNCTIONS

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position description is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionising the healthcare landscape through advanced analytics.

About the Role

Excelya is seeking a skilled Biostatistician to join our dedicated team, where Audacity, Care, and Energy shape our approach to clinical research. This is a fantastic opportunity for professionals looking to contribute their statistical expertise in a collaborative environment that values innovative solutions and fosters professional growth.

As a Biostatistician, you will play a crucial role in designing and analyzing clinical trials, using statistical principles to ensure the integrity and validity of our studies. You will work closely with cross-functional teams to generate insights that drive clinical decision-making and regulatory submissions.

Key Responsibilities:

About the Job

Excelya is seeking a talented Regulatory Affairs Officer specializing in Advertising and Promotional Materials. At Excelya, we prioritize Audacity, Care, and Energy in our professional endeavors, supporting our mission to deliver high-quality healthcare solutions.

As a Regulatory Affairs Officer, you will play a key role in reviewing and approving promotional materials to ensure compliance with applicable regulations. You will work closely with marketing and medical teams to develop strategies that meet both compliance standards and business objectives, creating impactful messaging for our products.

Main Responsibilities:

• Provide regulatory guidance on the promotion of pharmaceuticals and/or medical devices in France.
• Manage the review process for promotional, institutional, and environmental materials produced by pharmaceutical companies.
• Evaluate and approve promotional content to ensure compliance with the French Public Health Code (CSP) and the recommendations of the French National Agency for Medicines and Health Products Safety (ANSM).
• Offer expert support for the preparation, submission, and follow-up of promotional materials requiring regulatory validation.

Requirements

About You:

About the Role

Excelya is on the lookout for a talented Statistical Programmer to join our dynamic team. We are dedicated to upholding our core values of Audacity, Care, and Energy, and we believe that each member of our team plays a pivotal role in advancing clinical research through precise and insightful statistical analysis.

As a Statistical Programmer, you will leverage your expertise to analyze and interpret complex clinical data, ensuring our studies meet the highest standards of quality and compliance. This role not only allows you to showcase your programming skills but also provides the opportunity to collaborate with a diverse group of professionals committed to making a tangible impact in healthcare.

Key Responsibilities:

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Medical affairs. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities

• Act as lead author for a range of regulatory and scientific documents (clinical protocols, Investigator Brochures, CTD modules, informed consent forms, etc.).
• Coordinate cross-functional input (clinical, regulatory, biostatistics, data management, etc.) to ensure consistency and scientific accuracy of all deliverables.
• Oversee and review the work of external vendors or contributing writers to ensure quality and compliance.
• Ensure documents adhere to company SOPs, style guides, and international regulatory standards (EMA, FDA, ICH).
• Manage timelines, planning, and document reviews efficiently to support submission milestones.

Requirements

About You