METRO is one of Greece’s top employers, with more than 11000 employees. We operate one of the country’s largest retail networks under the My Market brand, with 290 stores nationwide, and we lead the wholesale sector with 50 METRO Cash & Carry stores serving professionals across Greece.

Our success is powered by an ecosystem of in-house-developed enterprise systems — our ERP, Warehouse Management System (WMS), and Transportation Management System (TMS). These systems connect every part of our business, from pricing and promotions to warehouse operations and last-mile routing, ensuring our customers find fresh and high-quality products on our shelves every day.

We are looking for a Senior PL/SQL Developer to join our Enterprise Systems team and help design, enhance, and optimize these business-critical platforms.

Qualifications

• Degree in Computer Science or a related discipline.
• Ability to build scalable, performant, and secure enterprise systems.
• At least 5 years of experience in back-end engineering, relational databases (particularly Oracle), and PL/SQL in large-scale environments.
• Working knowledge of English and Greek languages.

Personal skills

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals passionate about education and committed to providing exceptional support to students and educators alike. As a member of our team, you will assist customers with inquiries related to e-learning platforms, courses, and educational resources, all while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries regarding e-learning services, course offerings, and educational tools via phone, email, and chat in Slovak.
• Assist students and educators with account setup, course enrollment, and technical support.
• Provide clear information on program details, pricing, and available resources.
• Resolve any issues or complaints in a prompt and courteous manner, focusing on customer satisfaction.
• Document interactions with customers accurately in our CRM system for tracking and compliance purposes.
• Collaborate with internal teams to improve the customer experience and enhance service delivery.
• Stay informed of industry trends and company offerings to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Czech Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and eager to assist students and educators in maximizing their learning experiences. In this position, you will provide valuable support and guidance while communicating in Czech.

Key Responsibilities

• Manage customer inquiries related to educational programs, online courses, and e-learning platforms via phone, email, and chat in Czech.
• Provide information on course content, enrollment procedures, and platform navigation.
• Assist users with account management, including registration, troubleshooting, and payment inquiries.
• Resolve any issues or complaints promptly and professionally to ensure customer satisfaction.
• Accurately document customer interactions and feedback in the CRM system.
• Collaborate with educational content teams to provide comprehensive support and resources to customers.
• Stay informed about industry trends and updates to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about learning and education, and who excel in providing outstanding customer service. As a representative, you will be responsible for assisting students, educators, and institutions with their inquiries, while ensuring a seamless experience in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to educational products, platforms, and services via phone, email, and live chat in a Nordic language.
• Provide information on course offerings, enrollment processes, and platform features.
• Assist users with account management, technical support, and troubleshooting.
• Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with internal teams to enhance service delivery and improve user experiences.
• Stay informed about industry trends and company offerings to provide relevant information to users.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are eager to help students and educators navigate e-learning platforms. As a customer service representative, you will assist users in French, ensuring they have a seamless and enriching experience with our educational services.

Key Responsibilities

• Handle customer inquiries related to educational programs, e-learning platforms, and resources via phone, email, and chat in French.
• Assist students and educators with account management, technical support, and platform navigation.
• Provide accurate information regarding course offerings, enrollment processes, and features available on the e-learning platform.
• Resolve customer complaints and technical issues promptly to ensure user satisfaction.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with instructional teams to enhance service delivery and improve customer experiences.
• Stay informed about industry trends and updates in e-learning to provide relevant assistance to users.

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is looking for a Senior Editor/Editorial Associate, experienced in publishing English content, who will be responsible for commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute.

As a Senior Editor/Editorial Associate your tasks will include the following:

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Norwegian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who excel in providing outstanding customer support. You will assist students and clients in navigating educational platforms and resources, ensuring they have a positive experience in Norwegian.

Key Responsibilities

• Handle customer inquiries related to educational programs, e-learning tools, and course registrations via phone, email, and chat in Norwegian.
• Provide guidance on course offerings, learning resources, and platform functionalities.
• Assist customers with account management, including registration issues, course changes, and troubleshooting.
• Resolve customer complaints effectively and ensure a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with course instructors and technical teams to enhance the customer experience.
• Stay updated on new courses, educational tools, and industry trends to offer the best support to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals passionate about education and committed to supporting learners and educators in their journey. As a customer service representative, you will assist students, parents, and educators by providing valuable information and resolving inquiries in Lithuanian.

Key Responsibilities

• Manage customer inquiries related to e-learning platforms, courses, and educational resources via phone, email, and chat in Lithuanian.
• Guide users through the registration process and address any technical issues they may encounter.
• Provide detailed information about course offerings, schedules, and enrollment procedures.
• Resolve customer concerns and complaints promptly to ensure a positive experience.
• Document customer interactions accurately and maintain updated records in the CRM system.
• Collaborate with internal teams to improve the customer experience based on feedback and insights.
• Stay informed about the latest trends in education and e-learning technologies to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Estonian Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology, and who enjoy helping others achieve their learning goals. In this role, you will assist students and educators by providing support in Estonian, ensuring a seamless learning experience.

Key Responsibilities

• Manage customer inquiries related to educational products, services, and e-learning platforms via phone, email, and chat in Estonian.
• Provide information on course offerings, enrollment procedures, and learning resources.
• Assist users with technical issues, account management, and troubleshooting within the e-learning systems.
• Resolve customer complaints and inquiries efficiently, striving for high customer satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with instructional and technical teams to enhance the customer service experience.
• Stay informed about industry trends and updates to offer informed support to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Serbian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about learning and committed to providing exemplary customer support. As a representative, you will assist students, educators, and clients in navigating e-learning platforms and educational resources, ensuring a positive experience in Serbian.

Key Responsibilities

• Manage customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and chat in Serbian.
• Provide guidance on available educational resources, tools, and features to enhance learning experiences.
• Assist with technical issues related to online learning platforms while offering effective solutions.
• Resolve customer complaints and concerns in a timely and satisfactory manner to ensure customer satisfaction.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with educational teams to improve service delivery and support educational goals.
• Stay updated on industry trends, curriculum changes, and new platform features to provide relevant information to customers.

Requirements