Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Czech-speaking professionals in Greece! We are offering a fully paid relocation package to help you start your exciting new journey with us. Ideal candidates will be engaging and customer-focused individuals ready to make a difference in their roles while working in a vibrant and culturally rich environment.

Key Responsibilities

• Provide exceptional customer support for Czech-speaking clients across various communication channels including phone, email, and chat.
• Assist customers with inquiries related to products, services, and account management.
• Document all customer interactions and feedback accurately in our CRM system.
• Resolve customer issues and complaints with a solution-oriented approach to ensure satisfaction.
• Collaborate with team members and other departments to improve the overall service delivery and customer experience.
• Stay updated on product knowledge, service offerings, and business processes to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for French Speaking Customer Service Representatives to join our team supporting an online bank, with the exciting option to work in Greece. This position is perfect for those who are passionate about banking and enjoy helping customers navigate their financial needs. You will provide exceptional customer support in French, assisting clients with their inquiries and ensuring a smooth banking experience.

Key Responsibilities

• Respond to customer inquiries related to online banking services, account management, and transactions via phone, email, and live chat in French.
• Assist customers with setting up new accounts, troubleshooting issues, and addressing any concerns.
• Provide accurate information on banking products, services, promotions, and compliance regulations.
• Document all customer interactions in the CRM system for effective tracking and follow-up.
• Collaborate with internal teams to resolve complex issues and enhance customer satisfaction.
• Stay updated on banking trends and policies to offer informed guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for French Speaking Customer Service Representatives at an Energy Company located in Greece. This role is perfect for individuals who are enthusiastic about customer service and the energy sector. You will engage with clients, providing them with support and information in French while enjoying the beautiful environment of Greece.

Key Responsibilities

• Handle customer inquiries regarding energy services, plans, and billing through phone, email, and live chat in French.
• Assist customers in understanding their energy options and provide information about products and services.
• Resolve customer issues and complaints promptly and professionally, ensuring high levels of satisfaction.
• Maintain accurate records of all customer interactions within the CRM system.
• Collaborate with internal teams to address and resolve customer concerns effectively.
• Stay up-to-date with industry developments and company services to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services.

Key Responsibilities

• Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish.
• Provide comprehensive information regarding product features, usage, and troubleshooting.
• Assist customers with account management, order processing, and technical issues.
• Resolve customer complaints and concerns promptly to ensure satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to address complex customer issues and improve service delivery.
• Stay informed about developments in health technology to provide clients with up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for an Online Marketplace, offering the flexibility to work remotely from Greece. This role is perfect for individuals who have a passion for e-commerce and customer support. As a representative, you will assist customers in Polish, providing them with a seamless online shopping experience and addressing their inquiries about products and services.

Key Responsibilities

• Respond to customer inquiries related to online orders, product details, and marketplace policies through phone, email, and chat in Polish.
• Assist customers with account issues, payment inquiries, and order tracking.
• Resolve customer complaints and escalations with a focus on providing excellent service.
• Document all customer interactions accurately in our CRM system.
• Collaborate with logistics and product teams to ensure timely resolution of issues and customer satisfaction.
• Stay updated on marketplace offers, products, and industry trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for Polish Speaking Customer Service Representatives with a HealthTech company. This role is perfect for individuals passionate about healthcare technology and dedicated to providing high-quality support to clients. As a member of our customer service team, you will assist clients in understanding and utilizing health technology products while communicating effectively in Polish from the comfort of your home in Greece.

Key Responsibilities

• Handle customer inquiries regarding HealthTech products and services via phone, email, and chat in Polish.
• Provide assistance on product features, technical support, and troubleshooting procedures.
• Guide customers through the onboarding process and help them maximize their usage of HealthTech solutions.
• Resolve customer issues and complaints efficiently to ensure customer satisfaction.
• Document all interactions and maintain comprehensive records in the CRM system.
• Collaborate with the technical team to provide solutions and enhance customer experiences.
• Stay informed about the latest advancements in health technology to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce a fantastic opportunity for Danish Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from Greece. If you are passionate about e-commerce and customer service, this role is perfect for you! You will be the point of contact for Danish-speaking customers, ensuring that their inquiries and concerns are addressed efficiently while providing an exceptional shopping experience.

Key Responsibilities

• Handle customer inquiries related to the online marketplace, including order management, product information, and returns via phone, email, and live chat in Danish.
• Assist customers with navigating the website and troubleshooting any issues they encounter.
• Resolve customer complaints and provide solutions promptly and effectively.
• Document all customer interactions accurately in our CRM system to ensure proper follow-up.
• Collaborate with internal teams to enhance the customer experience and streamline processes.
• Stay updated on product offerings and marketplace policies to provide accurate information to customers.

Requirements

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role:

Reporting to the Lead PMO, the Project Manager will be responsible for managing the delivery of projects related to Motia across Fuel and Fleet products.

Duties & Responsibilities:

• Responsible for end to end delivery of projects including creating and maintaining Project Documentation such as Project Plans, RAID Logs
• Managing third-party vendors to ensure business requirements are fully understood and delivered accurately
• Lead project meetings to ensure projects are on track, identify and mitigate risk and issues
• Work across functions to establish working solutions that meet quality standard and stakeholder expectations
• Work with PMO Lead to ensure projects are delivered on time, budget and to required quality
• Compliance with our Business Conduct Guidelines and other Group Policies
• Any other duties as may be reasonably required

Requirements

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

Position Overview

Reporting to the Lead Software Developer, the Junior Developer role is a hands-on development role contributing to Motia applications and services. Working with experienced developers, this role will contribute to developing, testing and maintaining real world software solutions with a focus on industry leading customer experience.

Duties & Responsibilities