Overview

As Union Maritime’s (UML) business continues to grow, within an increasingly complex regulatory landscape and with evolving performance expectations, we aim to strengthen our ability to effectively coordinate across multiple teams and stakeholders.

The Technical Coordination Lead will be instrumental in taking our cross-functional and departmental efficiencies to the next level, as our innovative fleet continues to grow.

Technical Coordination Lead

The Technical Coordination Lead will work closely with SeaLabs (our in-house innovation and development hub), Fleet Performance, Technical Managers and Commercial Operations. The successful candidate will play a critical role in helping SeaLabs navigate the complex and evolving landscape of international maritime regulations. This position requires a proactive individual with deep industry knowledge, exceptional communication skills, and a strategic mindset to assess the impact of regulations on our fleet and future operations.

Mercier Consultancy MD is seeking a talented Digital Trust and Safety Specialist fluent in both Czech and English to work in Bulgaria. In this vital role, you will be responsible for ensuring a secure and trustworthy online environment for our users. Your work will involve monitoring content, addressing safety concerns, and implementing policies that uphold community standards.

Key Responsibilities

• Monitor user-generated content and interactions on our platforms to identify and respond to potential violations of safety policies.
• Conduct detailed investigations into reported safety incidents, utilizing analytical skills to assess evidence and recommend actions.
• Collaborate with cross-functional teams to enhance and develop safety policies that promote digital trust.
• Create and present comprehensive reports on safety incidents and trends to guide strategic decision-making.
• Stay updated on the latest trends and challenges within the digital safety landscape to continuously improve our practices.
• Engage with users to raise awareness of safety practices and educate them about navigating online risks.

Requirements

About Us:
AHOY is a leading technology-focused company dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We pride ourselves on our collaborative culture and commitment to excellence.

Role Overview:
We are looking for a Solution Architect who will be instrumental in designing and implementing cutting-edge technology solutions for our clients. You will work closely with stakeholders to understand business needs and translate them into robust architectural designs. Your role will involve collaborating with cross-functional teams to ensure that solutions are delivered effectively and efficiently.

Mercier Consultancy MD is excited to offer an exceptional opportunity for an Icelandic Speaking Solutions Consultant, including fully paid relocation to the vibrant city of Sofia, Bulgaria! In this important role, you will work directly with clients to understand their unique needs and deliver tailored solutions that drive their business success. If you are passionate about consulting and eager to make a positive impact, we want to hear from you!

Key Responsibilities

• Conduct comprehensive consultations with clients to assess their specific business challenges and gather detailed requirements.
• Develop and propose customized solutions that effectively address client needs and showcase the value of our offerings.
• Act as a crucial liaison between clients and internal teams to ensure smooth project execution and satisfaction.
• Provide ongoing training and support to clients, empowering them to maximize the benefits of our solutions.
• Stay informed about industry trends, competitive landscape, and technological advancements to offer valuable insights to clients.
• Document feedback and experiences to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch Speaking Solutions Consultant, which includes fully paid relocation to the vibrant city of Sofia, Bulgaria! In this critical role, you will have the chance to work closely with clients to identify their unique business challenges and deliver tailored solutions that enhance their operations and drive growth. If you are enthusiastic about consulting and eager to embark on a new adventure, we want to hear from you!

Key Responsibilities

• Engage with clients to conduct thorough consultations, understanding their business needs and challenges.
• Design and present customized solutions that address client requirements and add value to their operations.
• Act as a liaison between clients and internal teams, ensuring smooth project execution and client satisfaction.
• Provide comprehensive training and support to clients, empowering them to fully utilize our solutions.
• Stay informed about industry trends, competitive landscape, and technological advancements to offer informed insights to clients.
• Document processes and feedback to promote continuous improvement within our service offerings.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Dutch Speaking Solutions Consultant, including fully paid relocation to the vibrant city of Sofia, Bulgaria! In this essential role, you will connect with clients to understand their specific needs and challenges, and deliver tailored solutions that drive their business success. If you are passionate about consulting and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities

• Conduct in-depth consultations with clients to identify their unique business challenges and gather detailed requirements.
• Develop and propose customized solutions that effectively meet client needs and showcase the value of our services.
• Act as a primary point of contact between clients and internal teams to ensure smooth project execution and high client satisfaction.
• Provide comprehensive training and support to clients, helping them maximize the benefits of our solutions.
• Stay updated on industry trends, competitive landscape, and technological advancements to offer informed recommendations to clients.
• Document experiences and insights to contribute to the continuous improvement of our service offerings.

Requirements

Mercier Consultancy MD is excited to present an incredible opportunity for a Czech Speaking Solutions Consultant, including fully paid relocation to the beautiful city of Sofia, Bulgaria! If you have a passion for helping clients achieve their business objectives through innovative solutions, this role is designed for you. As a Solutions Consultant, you’ll be tasked with understanding the unique needs of our clients and converting those into actionable strategies.

Key Responsibilities

• Engage with clients to identify their business challenges and gather requirements through thorough consultation.
• Craft and propose customized solutions that effectively address client needs while showcasing the value of our services.
• Act as a key liaison between clients and internal teams to ensure that projects are executed smoothly and successfully.
• Provide comprehensive training and ongoing support to help clients maximize the benefits of our solutions.
• Maintain up-to-date knowledge of industry trends, competitive landscape, and technological advancements.
• Document feedback and insights for continuous improvement of services and customer experience.

Requirements

Mercier Consultancy MD is pleased to offer exciting entry-level job opportunities for Dutch speakers, complete with a paid relocation package to Sofia, Bulgaria! This role is designed for motivated individuals who are eager to start their professional journey in a dynamic and supportive work environment. As a member of our team, you will receive comprehensive training and the chance to engage in diverse projects while experiencing the rich cultural landscape of Sofia.

Key Responsibilities

• Support various projects and departmental activities to gain hands-on experience.
• Communicate effectively in Dutch with clients and team members to ensure smooth workflow.
• Participate in training sessions designed to enhance your skills and professional knowledge.
• Collaborate with colleagues to achieve team goals and objectives.
• Provide feedback to help improve processes and increase efficiency.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Experience Specialist, complete with paid relocation to the stunning landscape of Greece! In this dynamic role, you will be the bridge between our company and our Dutch-speaking clients, ensuring they receive top-notch support and engaging experiences. Your contributions will play a significant role in fostering client satisfaction and loyalty in a vibrant and culturally rich environment.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking clients, effectively managing inquiries and providing tailored assistance.
• Utilize various communication platforms (phone, email, chat) to engage with customers, resolving issues with efficiency and professionalism.
• Keep accurate records of client interactions in our CRM system to support follow-ups and service enhancements.
• Conduct regular check-ins to gauge client satisfaction and address potential challenges proactively.
• Collaborate with internal teams to continuously improve service offerings based on client feedback.
• Stay updated with product changes and market trends to provide clients with informed and accurate information.

Requirements

Join Our Team!

Are you fluent in Norwegian and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is on the hunt for a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our dynamic team.

This role provides the incredible advantage of paid relocation to Greece, allowing you to experience a vibrant cultural landscape while advancing your career in customer service.

Your Role:

• Deliver outstanding customer support to Norwegian-speaking clients, ensuring inquiries are managed with proficiency and care.
• Communicate effectively through various channels such as phone, email, and chat.
• Engage with our client systems to provide accurate and timely assistance.
• Collaborate closely with team members to solve customer issues efficiently.

Requirements

• Fluency in Norwegian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a customer-focused attitude.
• Willingness to learn new technologies and tools suitable for the remote work environment.
• Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere.
• Open to relocating to Greece for this exciting opportunity!

Benefits