Are you a fluent Dutch speaker who thrives in customer-focused environments? Join us at Mercier Consultancy MD as a Support Specialist for Dutch customers, based in the stunning landscape of Greece! This multifaceted role involves assisting clients through phone, chat, and email communication, allowing you to build lasting relationships as you support our valued Dutch clientele.

Your Role

As a Support Specialist, you will be the first point of contact for Dutch customers, delivering exceptional service across multiple channels. Your excellent communication skills will be the key to providing personalized assistance and ensuring satisfaction with our products and services.

Key Responsibilities

• Tackle inbound queries from Dutch customers through phone, chat, and email.
• Offer timely and accurate information to resolve issues and provide guidance.
• Maintain clear and detailed documentation of customer interactions.
• Coordinate with team members to ensure efficient resolution of client issues.
• Keep up-to-date with product knowledge and policies to inform customers effectively.
• Contribute to team initiatives aimed at enhancing customer support processes.

Requirements

Mercier Consultancy MD is seeking a proactive Dutch Speaking Inside Sales Representative to join our digital advertising team in Greece! This is an exciting opportunity for individuals who are passionate about sales and the digital marketing landscape. As an Inside Sales Representative, you will engage with potential clients, showcasing our digital advertising solutions and helping them optimize their online presence.

Key Responsibilities

• Conduct outbound sales calls and follow-ups to generate leads and close sales in the digital advertising space.
• Develop a thorough understanding of our digital advertising products and services to effectively communicate their benefits to clients.
• Manage the sales pipeline and track progress through our CRM system, ensuring accuracy in documentation.
• Identify client needs and recommend tailored advertising solutions that drive their business objectives.
• Collaborate with marketing and creative teams to enhance service offerings and client deliverables.
• Stay updated on industry trends and competitor offerings to provide valuable insights to clients.
• Achieve and exceed sales targets while contributing to the overall growth of the company.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership. We solve complex analytical problems at scale and have built a reputation for delivering valuable data-driven solutions across various industries, including Pharma and Life Sciences.

If you are passionate about leveraging analytics consulting to address critical challenges in the Pharma & Life Sciences sector, this role is an excellent fit for you. Join us in revolutionising the healthcare landscape through advanced analytics.

Founding Full-Stack Engineer - AI Production Systems

Location: San Francisco, CA (On-site)

Employment Type: Full-time

Compensation: $200K - $275K

We are building the first telemetry and production system designed for large language models (LLMs), giving them complete visibility into and control over running software, beginning with automatic error fixes.

We are seeking a Founding Full-Stack Product Engineer who is comfortable wearing all hats in a fast-paced environment. This role is highly dynamic, bridging classical full-stack engineering with cutting-edge Generative AI product features.

Key Responsibilities:

Mercier Consultancy MD is excited to present fantastic French Speaking Customer Service positions in the breathtaking country of Greece, complete with a fully paid relocation package! This is a remarkable opportunity to enhance your career while immersing yourself in the rich culture and stunning landscape of Greece.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we believe in creating a supportive and engaging work environment. As part of our dedicated team, you will be pivotal in delivering exceptional service and ensuring our customers' satisfaction.

Key Responsibilities

• Provide comprehensive support to French-speaking customers through various channels including phone, email, and chat, maintaining professionalism and warmth in each interaction.
• Assist customers in understanding our products and services, ensuring clear and helpful communication.
• Effectively resolve customer inquiries and complaints promptly, aiming for high satisfaction rates.
• Accurately document customer interactions and ensure follow-ups to meet their needs.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is excited to present a rewarding opportunity for a Dutch Speaking Solutions Consultant based in Sofia, Bulgaria, complete with a paid relocation package! This is an ideal role for individuals who enjoy working in a dynamic consulting environment and are committed to delivering exceptional client service. In this position, you will engage with clients to understand their needs and provide tailored solutions that drive business success.

Key Responsibilities

• Conduct thorough consultations with clients to assess their unique business challenges and gather detailed requirements.
• Develop and propose customized solutions that align with client objectives and highlight the value of our offerings.
• Act as a key liaison between clients and internal teams to ensure smooth project execution and high client satisfaction.
• Provide client training and ongoing support to help them effectively utilize our solutions.
• Stay informed about industry trends, technological advancements, and competitor landscape to offer valuable insights to clients.
• Document client feedback and experiences to continuously improve our service offerings.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Czech Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Head of Ecosystem & Community (Rollup Infrastructure)

Location: Remote - US only

Compensation: $150K - $220K

We are a pioneering blockchain infrastructure firm building the future of rollup architecture. Our vision is to solve the fragmentation of the current ecosystem by enabling synchronous cross-chain composability. We believe developers shouldn't have to choose between scalability and interoperability.

We are creating a modular rollup framework that allows app-specific L3s to remain sovereign while achieving atomic, cross-chain interactions—no trusted bridges or brittle async calls required. Backed by top-tier Ethereum researchers and VCs, we are looking for a high-leverage leader to grow our ecosystem and drive the adoption of our core platforms, including our Based Appchain Platform.

Key Responsibilities:

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a dynamic Social Media Company based in Greece. This position is perfect for individuals who have a passion for online communication and social media, and enjoy helping users navigate their digital experiences. In this role, you will engage with clients in Spanish, providing assistance and support concerning their inquiries.

Key Responsibilities

• Provide outstanding customer support to users via phone, email, and live chat in Spanish.
• Assist customers with account issues, platform functionality, content guidelines, and troubleshooting.
• Resolve customer complaints effectively and ensure a positive user experience.
• Document customer inquiries and responses accurately in the CRM system for record-keeping.
• Collaborate with internal teams to address user concerns and improve service delivery.
• Stay informed about platform updates and changes within the social media landscape to provide accurate assistance.

Requirements