Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Solutions Consultant, complete with paid relocation to the vibrant city of Sofia, Bulgaria! In this pivotal role, you will be integral in partnering with clients to understand their needs, provide bespoke solutions, and ensure the successful implementation of our services. If you are looking to enhance your career in a dynamic environment while exploring a new culture, this position is perfect for you.

Key Responsibilities

• Conduct in-depth consultations with clients to assess their specific business challenges and requirements.
• Develop and present tailored solutions that address client goals and enhance their operational efficiency.
• Act as a liaison between clients and internal teams to ensure smooth project execution and satisfaction.
• Provide ongoing client support and training to maximize the effective use of our solutions.
• Keep abreast of industry trends, competitor movements, and technological advancements relevant to client needs.
• Document processes and feedback for continuous improvement of service offerings.

Requirements

Mercier Consultancy MD is excited to present an incredible opportunity for a Czech Speaking Solutions Consultant, including fully paid relocation to the beautiful city of Sofia, Bulgaria! If you have a passion for helping clients achieve their business objectives through innovative solutions, this role is designed for you. As a Solutions Consultant, you’ll be tasked with understanding the unique needs of our clients and converting those into actionable strategies.

Key Responsibilities

• Engage with clients to identify their business challenges and gather requirements through thorough consultation.
• Craft and propose customized solutions that effectively address client needs while showcasing the value of our services.
• Act as a key liaison between clients and internal teams to ensure that projects are executed smoothly and successfully.
• Provide comprehensive training and ongoing support to help clients maximize the benefits of our solutions.
• Maintain up-to-date knowledge of industry trends, competitive landscape, and technological advancements.
• Document feedback and insights for continuous improvement of services and customer experience.

Requirements

We are currently recruiting a dynamic Corporate Lawyer, on behalf of our client, an independent, dynamic, entrepreneurial, full-service boutique Law firm based in Limassol.

Duties and Responsibilities:

We are QUALCO, the technology arm of Qualco Group, with over 25 years of experience in delivering innovative solutions to the financial sector. We serve clients in over 30 countries, helping banks and other financial institutions manage credit and loans effectively while ensuring full regulatory compliance. Our advanced software leverages analytics, artificial intelligence, and digital technologies to support every stage of the credit and lending lifecycle, remaining at the forefront of fintech innovation. 

We are looking for an experienced, self-motivated engineer to join our Software Support Team and provide high quality solutions/support to our rapidly growing client base.

As a Software Support Engineer you will be working closely with our Service Management and Software Development teams to improve customer experience, provide effective integration and service request solutions as well as identify and timely resolve issues of our client’s.

Join Mercier Consultancy MD as a Portuguese-Speaking Financial Customer Expert in Greece! We are thrilled to offer a fully paid relocation opportunity for dynamic individuals looking to advance their careers in the financial services sector. In this role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Assist Portuguese-speaking customers with financial queries via phone, email, and live chat.
• Provide accurate information regarding banking products, services, and account management.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Work closely with internal teams to deliver effective solutions and enhance the customer experience.
• Stay informed about financial regulations and industry trends to provide reliable support to clients.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Robusta is a tech agency working with a diverse client base across different sectors & industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations & processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. 

Position Overview

As a Product Manager, you will be responsible for overseeing the development and execution of robusta's digital transformation programs for a diverse client base across various sectors and industries. This includes managing the digitization of existing operations and processes, as well as activating digital customer engagement channels. 

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced IT Murex Consultant. The role will be part of the IT & FM FinApps team, under the Murex support function and will be responsible for the design, build and maintain MX Test, Back Office, Interfaces, and Reporting Murex modules.

Responsibilities:

Mercier Consultancy is delighted to offer an exciting opportunity for a Dutch Speaking Content Reviewer to join our team in Sofia, Bulgaria, with a fully paid relocation package! Experience the vibrant culture of Sofia while contributing to a safe online community for Dutch-speaking users. You will work in a supportive environment where your contributions will be valued.

Your Key Responsibilities:

• Reviewing and moderating user-generated content in Dutch to ensure compliance with our community guidelines.
• Evaluating content against established criteria and providing constructive feedback where necessary.
• Identifying inappropriate content and promptly reporting issues to the relevant teams.
• Collaborating with team members to streamline moderation processes.
• Analyzing content trends and user interactions to improve overall content quality.
• Staying informed about community standards and policy changes to ensure accurate reviews.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Online Content Reviewer to join our vibrant team in Sofia, Bulgaria, with a paid relocation package. This position is a fantastic opportunity for individuals who wish to use their language skills to contribute to the quality and safety of our online content, ensuring that our Polish-speaking community has a positive and engaging experience.

Key Responsibilities:

• Review and assess user-generated content in Polish to ensure compliance with community standards and guidelines.
• Classify, moderate, and evaluate content submissions in accordance with established policies.
• Identify, document, and report any inappropriate content or violations.
• Provide insights on content trends and deliver constructive feedback for process improvement.
• Collaborate with colleagues to enhance ongoing content moderation strategies.
• Stay informed about company policies and updates related to content moderation.

Requirements

Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.

Key Responsibilities

• Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.
• Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.
• Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.
• Accurately document customer interactions and maintain updated records in our CRM system.
• Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.
• Engage in ongoing training sessions to further develop your sales skills and product familiarity.

Requirements