As an IT Support Engineer

You will provide remote IT Support services across all vessels of the fleet and Piraeus office employees

As a part of your role, you will:

• Provide on call and remotely 1st level support to vessels for regarding Software, Hardware, Network, OS and communication issues

• Conduct new buildings installations
• Be responsible for vessels systems integration (servers, UTMs, networks, special shipping equipment)

Requirements

The ideal candidate should have

• Degree in Information Technology
• Experience in an IT support role
• Experience with MS Active Directory. MS Windows and MS Office.
• Good Knowledge of Networks
• Ability to travel abroad, if necessary
• Familiarity with English language
• Good communication, Problem Solving, Teamwork

Benefits

We offer

If you are an avid auto enthusiast, join our client’s Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

Our client is looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Be part of the change and join our client in beautiful Crete!

What you will do:

•Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

•Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

•Respond to inquiries about products and services, offering expert advice on a range of car-related matters

•Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

•Provide accurate and effective roadside assistance

•Turn every customer into a happy customer!

•Exchange ideas and solutions with your colleagues!

•Enjoy your time in Crete!

Requirements

Fluency in Danish

• Very good use of English – both in written and spoken language

If you are an avid auto enthusiast, join our client’s Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

Our client is looking for Swedish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Be part of the change and join our client in beautiful Crete!

What you will do:

•Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

•Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

•Respond to inquiries about products and services, offering expert advice on a range of car-related matters

•Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

•Provide accurate and effective roadside assistance

•Turn every customer into a happy customer!

•Exchange ideas and solutions with your colleagues!

•Enjoy your time in Crete!

Requirements

What you will bring:

•Fluency in Swedish

•Very good use of English – both in written and spoken language