Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
• Provide guidance on best practices for using social media platforms effectively.
• Assist users in resolving issues related to account management, content creation, and user engagement.
• Document customer interactions accurately to ensure seamless follow-up and support.
• Collaborate with product teams to relay user feedback and enhance service quality.
• Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for passionate individuals who are enthusiastic about education and eager to assist students and educators in maximizing their learning experiences. As a part of our dedicated team, you will provide exceptional support to our clients and help them navigate our e-learning platform in a friendly and professional manner.

Key Responsibilities

• Respond to customer inquiries about educational products and e-learning services via phone, email, and live chat in German.
• Guide users through the registration process, course selections, and platform features.
• Assist in troubleshooting technical issues and ensure a positive user experience.
• Document customer interactions diligently and follow up to ensure resolution and satisfaction.
• Collaborate with educational teams to improve service offerings based on user feedback.
• Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Nordic Speaking Customer Service Representatives in the Hospitality & Tourism industry. If you have a love for travel and customer service, this position is the perfect match for you. You will play a pivotal role in assisting guests and travelers, ensuring they have an unforgettable experience while providing support and information in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and tourism services via phone, email, and chat in Nordic languages.
• Provide assistance with trip planning, including recommendations for destinations and activities.
• Resolve any customer issues or complaints efficiently to ensure satisfaction.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with various teams to enhance service delivery and customer experience.
• Stay updated on industry trends and offerings to provide pertinent information to customers.

Requirements

Location: New York, NY (On-site) or Remote (Pacific Time hours)

Employment Type: Full-time

About the Role

Our client is a fast-growing tech startup building the future of APIs, with over $35 million in funding from top-tier investors. They work directly with industry leaders like OpenAI, Anthropic, and Cloudflare. As a Forward Deployed Software Engineer, you'll be an Applied AI Engineer who builds and deepens the technical relationship with these critical users. This role is a dynamic mix of engineering, product, and deployment, focused on solving high-impact problems alongside the people shaping the future of AI.

To thrive here, you’ll need strong judgment, broad technical fluency, and a passion for developer experience.

What You'll Do

InfyStrat is looking for a meticulous Operation Tester to join our quality assurance team. In this critical role, you will be responsible for executing operational tests to ensure the reliability and performance of our systems and processes. You will work closely with operational teams to define test scenarios, validate operational workflows, and identify areas for improvement. The ideal candidate will have a strong background in testing methodologies, excellent attention to detail, and the ability to analyze complex systems to ensure they function optimally. At InfyStrat, we value proactive problem solvers who are passionate about enhancing operational efficiency and quality. If you are eager to contribute to the success of our operations, we invite you to apply and be part of our dedicated team.

Mercier Consultancy MD is excited to announce the opening for Dutch Speaking Customer Service Representatives in the education and e-learning industry. This is a fantastic opportunity for individuals who are passionate about helping others succeed in their learning journeys. As a Customer Service Representative, you will provide support to students and educators, assisting them with inquiries regarding educational products, services, and platforms, ensuring exceptional service in Dutch.

Key Responsibilities

• Respond to customer inquiries related to educational resources and e-learning platforms via phone, email, and chat in Dutch.
• Assist students and educators with account setup, course selection, and technical issues.
• Provide guidance on product features, functionalities, and best practices.
• Resolve customer complaints and questions in a timely and professional manner.
• Document all customer interactions accurately in the customer management system.
• Collaborate with internal teams to improve service delivery and customer satisfaction.
• Participate in webinars and training sessions to enhance knowledge of educational content and tools.

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking for highly motivated Business Development Professionals with a passion for customer service & business development, to join our Freight Forwarding team in Piraeus.

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability. This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world.

As a Senior Database Administrator, you will:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Digital Data and BI Analyst to develop and enhance business intelligence capabilities.

Responsibilities:

InfyStrat is looking for a highly motivated Software Test Engineer to join our innovative testing team. In this role, you will be responsible for ensuring the quality and functionality of our software products through comprehensive testing strategies. You will design, implement, and execute test cases, working closely with developers and product managers to identify potential issues early in the development cycle. The ideal candidate will have experience in both manual and automated testing processes, a strong analytical mindset, and a passion for delivering high-quality software solutions. At InfyStrat, we emphasize collaboration and continuous improvement, and you will have the opportunity to contribute significantly to our testing efforts. If you are enthusiastic about software quality and eager to make an impact, we would love to hear from you!