Mercier Consultancy MD is excited to offer an opportunity for enthusiastic individuals to join our team as Dutch Speaking Customer Service Representatives in the hospitality and tourism industry! In this dynamic role, you will help create memorable experiences for travelers by providing exceptional support and assistance in Dutch. Your ability to communicate effectively with customers in their native language will be critical in ensuring satisfaction and building lasting relationships.

Key Responsibilities

• Respond to customer inquiries and reservations via phone, email, and chat in Dutch.
• Provide information on travel destinations, accommodations, and services available.
• Assist customers with booking modifications, cancellations, and payment issues.
• Handle complaints and resolve issues with empathy and professionalism.
• Maintain accurate records of customer interactions in our system.
• Collaborate with travel agents, hotels, and other service providers to enhance customer experience.
• Stay updated on hospitality trends and offerings to better serve customers.

Requirements

Mercier Consultancy MD is excited to invite applications for the role of Dutch Speaking Customer Service Representatives within the finance sector! If you are passionate about delivering exceptional customer experiences and have a strong command of the Dutch language, we want to hear from you. In this role, you will be at the forefront of providing high-quality support to our clients, helping them navigate their financial inquiries and ensuring their needs are met promptly and professionally.

Key Responsibilities

• Assist customers with financial inquiries via phone, email, and live chat in Dutch.
• Provide information on various financial products and services.
• Support customers in resolving issues with their accounts, transactions, and billing.
• Document all customer interactions and maintain accurate records in the system.
• Collaborate effectively with internal teams to ensure customer satisfaction.
• Participate in ongoing training to enhance product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives in the biotechnology industry. This is a unique opportunity to become part of a forward-thinking team dedicated to enhancing the customer experience within the dynamic field of biotechnology. In this role, you will provide critical support to clients and partners engaging with our biotechnology products and services, using your fluency in Dutch to ensure clear and effective communication.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products and services via phone, email, and chat in Dutch.
• Educate clients on product features, usage, and compliance with regulations.
• Assist in troubleshooting issues and coordinating with technical teams for solutions.
• Document customer interactions accurately and follow up to ensure satisfaction.
• Work collaboratively with sales and product teams to improve customer experience.
• Participate in training sessions to enhance knowledge of biotechnology advancements.

Requirements

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking for highly motivated Business Development Professionals with a passion for customer service & business development, to join our Freight Forwarding team in Piraeus.

As an Client Service Manager, you will be responsible for efficiently and accurately processing customer orders from receipt to fulfillment. Your primary objective will be to ensure that orders are processed in a timely manner, with a strong focus on accuracy and attention to detail. You will play a crucial role in ensuring customer satisfaction by coordinating order processing activities and maintaining effective communication with internal teams and external partners. 

Requirements

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via calls, chats, and emails;
• Troubleshoot user issues and offer clear, solution-oriented guidance;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

Responsibilities

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Next Job Abroad is excited to present an amazing opportunity for a Danish Speaking CRM Manager at a leading iGaming company in Malta! If you have a passion for creating exceptional customer experiences while driving engagement and retention, this position is for you. As the CRM Manager, you will be instrumental in developing and executing innovative CRM strategies tailored to the Danish audience, ensuring that players feel valued and engaged throughout their journey.

Your role will involve managing campaigns across various channels, analyzing player behavior to identify opportunities for growth, and collaborating with cross-functional teams to strengthen our CRM initiatives. This position demands a data-driven mindset and a proactive approach to enhancing player retention and loyalty.

Spanish-speaking Customer Service Representative
Join our client’s team in Greece – with the option to work from home (in Greece only)!

Are you passionate about helping others and solving problems? Our client, a global leader in customer experience, is looking for talented Spanish-speaking Customer Service Representatives to join their growing team in Greece – either on-site in Athens or from the comfort of your home in Greece!

This is a great opportunity to develop your career in an international environment while supporting some of the world’s most well-known brands.

About the role:
As a Customer Service Representative, you will:

• Assist customers via phone, email, or live chat with inquiries, orders, or issues
• Deliver high-quality service and ensure customer satisfaction
• Follow company procedures and maintain accurate records
• Work with internal systems and online tools
• Be part of a supportive, multicultural team

Requirements

What we’re looking for: