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Quality Compliance Manager

posted by: spj_bot

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Quality Compliance Manager to join our Quality & Excellence Department in our offices located in Aspropyrgos.

Job Skills

preventive action regulatory compliance performance improvement reliability risk management monitor quality quality management system sustainable cross functional project management managing manage communication management corrective and preventive action audits continuous sustainability corporate strategy governance working environment diversity and inclusion governance risk management and compliance continuous improvement warehousing logistics governance risk analytical experience design manager digital performance remuneration work environment internal control QMS career development medical insurance global logistic supplier management governance risk compliance collaborate engineering environmental industry standards operations innovation stakeholder management supply chain quality manager friendly creative audit innovative advise problem solving management system customer satisfaction govern review application sustainability report control framework quality management e environmental science innovate iso standards audits
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Business Analyst

posted by: spj_bot

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will contribute to maintaining a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are looking for a Business Analyst to join our Finance Department in our offices in Elefsina.

Job Skills

financial reporting reliability microsoft office business writing decision make process improvement support business cash flow analysis budgeting communication financial analysis management sql working environment financial datum diversity and inclusion data integrity logistics operational integrate financial analytical presentation forecasting key performance indicator problem solve remuneration work environment career development finance medical insurance global logistic collaborate cash flow statement management reports industry standards innovation creative balance sheet income statement friendly cross functional teams innovative business intelligence financial models monitoring performance scenario analysis customer satisfaction verbal communication skill budgets review application corporate finance excellent business economics financial planning cash flow english e innovate planning tool accounting
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Site Engineer

posted by: spj_bot

We are hiring on behalf of our client, a leading property developer in Cyprus and Greece, for a Site Engineer, to join their dynamic construction team in Paphos. The successful candidate will plan, control and monitor the actual execution of all related works of the project, to ensure that the project will be done in accordance with all the approved construction drawings, contract documents, specifications and all applicable standards.

Main responsibilities:

Job Skills

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Senior Site Engineer

posted by: spj_bot

We are hiring on behalf of our client, a leading property developer in Cyprus and Greece, for a Senior Site Engineer, to join their dynamic construction team in Paphos. The successful candidate will plan, control and monitor the actual execution of all related works of the project, to ensure that the project will be done in accordance with all the approved construction drawings, contract documents, specifications and all applicable standards.

Main responsibilities:

Job Skills

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Swedish Customer Support Representative For Online Store

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Swedish Customer Support Representative for our Online Store. We are looking for enthusiastic individuals who excel in providing exceptional customer service and are eager to help our Swedish-speaking customers navigate their online shopping experience. In this role, you will be pivotal in ensuring customer satisfaction and loyalty to our brand.


Key Responsibilities

  • Deliver high-quality customer support to Swedish-speaking customers via phone, email, and chat.
  • Assist customers with inquiries related to product information, order status, and returns.
  • Efficiently resolve customer complaints and provide solutions to enhance their shopping experience.
  • Maintain accurate records of customer interactions and ensure timely follow-up.
  • Collaborate with other departments to handle complex customer issues and feedback effectively.
  • Keep updated on product knowledge, promotions, and company policies to provide accurate information.

Requirements

Job Skills

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Spanish Customer Consultant for Accommodation Platform - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dynamic Spanish Customer Consultant to join our team for an exciting accommodation platform based in Athens. In this role, you will play a crucial part in maintaining our high standards of customer service for Spanish-speaking users. Your primary responsibility will be to assist customers with their accommodation inquiries and provide support throughout their journey. If you are passionate about hospitality and enjoy helping others, we encourage you to apply!


Key Responsibilities

  • Provide exceptional customer support to Spanish-speaking customers through phone, email, and live chat.
  • Assist users with inquiries related to bookings, cancellations, and accommodations.
  • Resolve customer issues efficiently while ensuring a positive experience.
  • Document customer feedback and interactions to improve service offerings.
  • Collaborate with internal teams to facilitate smooth customer experiences.
  • Stay informed about industry trends and platform features to offer informed assistance.

Requirements

Job Skills

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Spanish Customer Care Agent | Gaming Industry - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a dynamic opening for a Spanish Customer Care Agent within the gaming industry, based in Athens. This role is perfect for those who are passionate about gaming and customer service. As a key member of our team, you will assist Spanish-speaking customers, ensuring they have a seamless and enjoyable gaming experience while addressing their inquiries and concerns.


Key Responsibilities

  • Provide exceptional customer support in Spanish through various channels, including phone, email, and live chat.
  • Assist customers with gameplay questions, account management, and technical issues.
  • Engage with customers to inform them about promotions, new game releases, and gaming features.
  • Document interactions and maintain accurate records in our CRM system for quality assurance.
  • Effectively resolve customer complaints, ensuring a positive outcome for our clients.
  • Collaborate with other departments to enhance customer service practices and initiatives.

Requirements

Job Skills

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Slovak Technical Support Specialist - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a dedicated Slovak Technical Support Specialist to join our remote team in Greece. This position is excellent for individuals who enjoy problem-solving and providing exceptional customer service in the tech space. As a Technical Support Specialist, you will assist Slovak-speaking customers in resolving technical issues related to our products and services, ensuring a smooth and positive experience for them.


Key Responsibilities

  • Provide high-quality technical support to Slovak-speaking clients via phone, email, and chat.
  • Diagnose and troubleshoot technical problems efficiently and effectively.
  • Guide customers through step-by-step solutions and empower them to understand our products better.
  • Document customer interactions and technical issues accurately using the CRM system.
  • Collaborate with technical teams to escalate unresolved issues and contribute to product improvement.
  • Stay updated on product features, technical updates, and best practices within the industry.

Requirements

Job Skills

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Slovak Customer Support Representative | E-commerce - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a proactive Slovak Customer Support Representative specializing in E-commerce to join our dedicated team in Athens. If you are passionate about customer service and have a strong command of the Slovak language, this is an excellent opportunity to provide exceptional support to our Slovak-speaking customers and enhance their online shopping experience.


Key Responsibilities

  • Provide exceptional customer support to Slovak-speaking customers through various channels such as phone, email, and live chat.
  • Assist customers with inquiries regarding products, order status, and account management.
  • Efficiently resolve customer complaints and seek to exceed their expectations.
  • Maintain accurate records of customer interactions and provide valuable feedback to improve services.
  • Collaborate with internal teams to manage and resolve complex customer issues.
  • Keep updated on product knowledge, promotions, and changes in policies to furnish customers with accurate information.

Requirements

Job Skills

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Romanian Customer Support - Athens

posted by: spj_bot

Mercier Consultancy MD is pleased to offer a position for a Romanian Customer Support Representative in the vibrant city of Athens, Greece. This role is perfect for individuals who are passionate about customer service and are eager to support our Romanian-speaking clients in achieving their goals and resolving their inquiries.


Key Responsibilities

  • Provide exceptional customer support to Romanian-speaking clients through various channels including phone, email, and chat.
  • Respond to inquiries regarding products, services, and policies with clarity and professionalism.
  • Effectively manage and resolve customer complaints and issues to enhance customer satisfaction.
  • Document all customer interactions accurately in our CRM system for ongoing improvements.
  • Collaborate with team members to deliver comprehensive solutions and enhance service quality.
  • Stay informed about company offerings, product updates, and industry trends to provide informed support.

Requirements

Job Skills

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