Fullstack Engineer (Founding Team, High Agency)

Location: San Francisco, CA (100% On-site)

Employment Type: Full-time

Salary Range: $150K - $200K (Flexible for highly experienced candidates)

We are an ambitious, rapidly growing AI startup (recently raised a heavily oversubscribed $3.8M Seed round from top-tier VCs, including those early in OpenAI and Scale AI) focused on completely rebuilding the foundation of the massive Insurance Claims Processing industry. We are seeking a high-agency Fullstack Engineer to join our intensive, high-performance team. This is a role for engineers who thrive on extreme ownership and measurable customer impact.

This role requires a high level of performance, ambition, and ownership. You will be instrumental in defining and building core features end-to-end, working directly with founders and customers.

What You'll Do:

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Under general supervision monitors and initiates claim appeals on all insurance claims and pending receivables after final bill.  This position will be expected to maintain a comprehensive understanding of general coding and billing compliance, the adjudication process and contractual obligations specific to various payers. 

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

Product Engineer

Location: Hybrid in New York (Flatiron) or Boston, MA

Compensation: $160,000 - $225,000 (Base Salary) + Competitive Equity

We are a well-funded, AI-first medical practice backed by over $35M from top-tier VC firms. Our mission is to define the future of human + AI collaborative care models by building a platform that automates across the entire clinical stack. We are seeking a talented, driven Product Engineer to take significant ownership over our product and help scale our engineering organization as we serve hundreds of thousands of patients nationwide.

This is a high-impact, hybrid role where you will be at the intersection of full-stack development, data infrastructure, and AI tooling. You will work cross-functionally with product, clinical, and commercial teams to integrate our platform with prominent healthcare organizations.

What you’ll be working on:

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about providing support and information related to insurance products and services. As a customer service representative, you will assist clients in navigating their insurance inquiries and ensuring they have a smooth and informed experience.

Key Responsibilities

• Handle customer inquiries related to insurance products, policies, and claims via phone, email, and chat in Slovak.
• Provide information on policy details, coverage options, and premium inquiries.
• Assist customers with claims processing and address any concerns they may have.
• Resolve customer complaints and technical issues in a timely and efficient manner.
• Document all customer interactions clearly in the CRM system to ensure accurate record-keeping.
• Collaborate with internal teams to enhance service delivery and customer satisfaction.
• Stay updated on product knowledge and industry regulations to provide accurate assistance.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate to work on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Insurance industry. This role is perfect for individuals who are passionate about helping clients understand their insurance options and providing exceptional service. As a representative, you will assist customers in navigating their insurance inquiries while ensuring clear communication in Czech.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and services via phone, email, and chat in Czech.
• Provide information on policy details, coverage options, and premium rates.
• Assist customers with the claims process and ensure timely resolutions.
• Resolve customer complaints and inquiries with a focus on maintaining customer satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with other departments to enhance service delivery and customer experience.
• Stay informed about industry trends and updates to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Polish Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service while helping customers navigate their insurance needs. As a representative, you will assist clients in Polish, ensuring they receive the support and information they require regarding their insurance policies.

Key Responsibilities

• Manage customer inquiries related to insurance products, claims, and coverage options via phone, email, and chat in Polish.
• Provide detailed information on policy details, premiums, and benefits to assist customers in making informed decisions.
• Assist clients with the claims process, including filing and follow-up inquiries.
• Resolve issues and complaints in a timely and customer-focused manner, ensuring client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to ensure the effective handling of customer requests and inquiries.
• Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about customer service and possess a keen understanding of insurance products. As a representative, you will provide vital support to clients, assisting them with their inquiries and helping them navigate their insurance needs in their native language.

Key Responsibilities

• Manage customer inquiries regarding insurance policies, claims, and products via phone, email, and live chat in a Nordic language.
• Provide clear and concise information about insurance coverage, terms, and benefits to customers.
• Assist clients with the claims process and answer questions related to claim status.
• Resolve customer complaints and issues effectively to ensure a positive customer experience.
• Document all customer interactions accurately in the CRM system for reference and follow-up.
• Collaborate with internal teams to expedite customer requests and enhance service quality.
• Stay informed of industry developments and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Insurance industry. This role is ideal for individuals who are passionate about helping others and have a keen interest in insurance products and services. As a customer service representative, you will assist clients in navigating their insurance needs while providing exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to insurance policies, claims, and coverage options via phone, email, and live chat in French.
• Provide comprehensive information about insurance products, policy details, and claims processes.
• Assist customers with claim submissions and resolve any issues that arise during the claims process.
• Address customer complaints and inquiries with a focus on achieving satisfaction and solution-oriented outcomes.
• Document all customer interactions accurately in the CRM system for future reference and compliance purposes.
• Work collaboratively with underwriting and claims teams to ensure a seamless customer experience.
• Stay informed about industry regulations and changes to provide accurate advice to customers.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Data Scientist for one of our partner organizations in KSA on a 1-year contract, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.